Hotel Dengan Spa di Pantai Barat, New Zealand

We stayed for 2 nights and had a lovely stay. The hostel was super clean, cosy with a fireplace lit every night for the cold weather and super friendly staff. It is a great location and Georgie was incredible, going above and beyond to help us! So helpful and friendly! I highly recommend!

We stayed in a very comfortable hotel room located on the ground floor. The room is very light n breezy and we could park our car outside our room which made it very easy to load and unload our baggage. It was also an easy walk out to the beach which is across the road. Opposite the hotel is a supermarket which is convenient if you need anything. It's also an easy walk to eateries

Nous avions un logement dans les arbres. Nous avons adoré. L appartement est très bien aménagé, très cosy, on s y sent très très bien, avec une belle vue, très agréable. L accueil très chaleureux et de bon conseil pour les randos. Nous n avons pas testé le spa. Le restaurant moonsoon pas super, 1 h d attente pour le plat, trop long. Chicken schnitzel et bœuf pas terrible.

There was a heater in the bathroom and the bedding was warm and cozy. Fast and free WI-FI to book your glacier activities for the next day. Stargaze on the shared veranda or watch the trees light up with glow worms on the short Minehaha Trail in the forest next door. Possible sightings of native birds and non-native deer or possum. Restaurants and other businesses were less than 5 min walk from the hotel. Clean laundry facilities. Fox Glacier Village is also closer to Lake Matheson for hiking and breakfast at the cafe.

its a nice hotel，has the comfortable room，the reception was so friendly，special the chinese stuff ，thank u so much，would introduce the hotel to friends

We stayed at the Fitzherbert Court Motel for two nights on our way down the West Coast. Our room and bathroom were spotlessly clean and fresh and serviced each day. Our bed was comfy too. We had everything we needed and were able to cook a simple meal. Parking was convenient with good turning space. The motel is situated very close to supermarkets, eateries and shops in Hokitika. Reception had information on local walks and activities. We found this motel met all our needs. Thank you !

We arrived at the hotel and had a pang of disappointment. It looks quite austere from the outside. When we entered we were very pleasantly surprised. It is modern, clean and well laid out. We were greeted by Kelly who is absolutely wonderful at her job. She is so enthusiastic and welcoming - the best Kiwi welcome of our road trip so far. She gave us some great recommendations of things to do and places to go in the area. We went to our room and it was huge! Two double beds and a lovely bathroom (and a great shower). It had obviously been refurbished recently to a very good standard. The bed was very comfortable. We were on the top (6th) floor with great views. We had a nightcap in the evening -the bar is well stocked with some great gins. Kelly and Ella chatted with us like old friends and we had a lovely time and found out lots more what the area had to offer....so much so that we booked another night! Another nightcap and another great chat with Kelly and Ella again. We didn't have dinner in the restaurant but breakfast was superb and the coffee outstanding. Great staff, comfortable room and in the middle of town with its own parking.....what more could you ask?

We stayed upstairs in a queen bed room in the main lodge. The room was large and well appointed. We were very comfortable and enjoyed all of the windows we could open to control the temperature. They offer a guided walk to see some glowworms in the forest nearby. It was a very fun walk, even though it was raining. It was a nice bonus. The facilities are somewhat minimal but we knew that going into it. We enjoyed making ourselves breakfast in the morning and talking to some of our fellow guests around the table. It was a different stay than the other hotels we used on our trip and we found it to be memorable and fun as a result.

We had booked for 2 nights and left after the first night. The washing machine located on the premises and advised to be used by the staff destroyed approximately $600 of laundry that was washed. The blaze, indifferent and eye rolling response from the ‘owner’ was frustrating and unhelpful. After being fobbed off to deal with someone called Logan, his unprofessional business manner and redirection of blame to me was flabbergasting and amazing. After reading Tripadvisor reviews, there is a clear connection with Logan being a previous owner or manager of the motel and now has a strange connection with the faulty laundry that is everyone else’s fault but his. As our stay continued there were more issues to arise. The room was stifling hot. I appreciate that NZ motels are not use to this warm weather and therefore to not have air conditioning but to not include a fan is terrible. We struggled to sleep the first night as we could not get a breeze in the room. Our room backed directly onto the Alice May restaurant which created loud operation noise, cooking smells and light from the restaurant. The bed was far from comfortable. Even though the bed is a King bed capable of becoming 2 singles, there should be a mattress topper on the bed to alleviate the ridge down the middle and the fact the beds are hard and probably old. The linen smelt of oil or cooking fats, I can only assume this is because of the location of the restaurant or the fact the motels washes and dries the towels in full public view in the car park exposed to air from the restaurant. The Terrace was the 6th hotel we had stayed in during our time in NZ. The bathroom amenities they provided are exactly the same brand that some others have provided…the only difference, this motel has obviously watered down the amenities. They were watery and ineffective. Much like the amenities, the shower head in the room was ineffective and pathetic. Cleary during their recent ‘refurb’ these new shower heads had been installed. Unfortunately, ours sprayed every direction but where is should and if you had it turned down too low there was no water but have it too high and it would sting you. The next morning, we decided we could not stay an extra night at the property and checked into another motel for the night. There are plenty of other and no doubt better options in Franz Joseph.

We stayed for 2 nights and had a lovely stay. The hostel was super clean, cosy with a fireplace lit every night for the cold weather and super friendly staff. It is a great location and Georgie was incredible, going above and beyond to help us! So helpful and friendly! I highly recommend!

Nous avions un logement dans les arbres. Nous avons adoré. L appartement est très bien aménagé, très cosy, on s y sent très très bien, avec une belle vue, très agréable. L accueil très chaleureux et de bon conseil pour les randos. Nous n avons pas testé le spa. Le restaurant moonsoon pas super, 1 h d attente pour le plat, trop long. Chicken schnitzel et bœuf pas terrible.

its a nice hotel，has the comfortable room，the reception was so friendly，special the chinese stuff ，thank u so much，would introduce the hotel to friends

We had booked for 2 nights and left after the first night. The washing machine located on the premises and advised to be used by the staff destroyed approximately $600 of laundry that was washed. The blaze, indifferent and eye rolling response from the ‘owner’ was frustrating and unhelpful. After being fobbed off to deal with someone called Logan, his unprofessional business manner and redirection of blame to me was flabbergasting and amazing. After reading Tripadvisor reviews, there is a clear connection with Logan being a previous owner or manager of the motel and now has a strange connection with the faulty laundry that is everyone else’s fault but his. As our stay continued there were more issues to arise. The room was stifling hot. I appreciate that NZ motels are not use to this warm weather and therefore to not have air conditioning but to not include a fan is terrible. We struggled to sleep the first night as we could not get a breeze in the room. Our room backed directly onto the Alice May restaurant which created loud operation noise, cooking smells and light from the restaurant. The bed was far from comfortable. Even though the bed is a King bed capable of becoming 2 singles, there should be a mattress topper on the bed to alleviate the ridge down the middle and the fact the beds are hard and probably old. The linen smelt of oil or cooking fats, I can only assume this is because of the location of the restaurant or the fact the motels washes and dries the towels in full public view in the car park exposed to air from the restaurant. The Terrace was the 6th hotel we had stayed in during our time in NZ. The bathroom amenities they provided are exactly the same brand that some others have provided…the only difference, this motel has obviously watered down the amenities. They were watery and ineffective. Much like the amenities, the shower head in the room was ineffective and pathetic. Cleary during their recent ‘refurb’ these new shower heads had been installed. Unfortunately, ours sprayed every direction but where is should and if you had it turned down too low there was no water but have it too high and it would sting you. The next morning, we decided we could not stay an extra night at the property and checked into another motel for the night. There are plenty of other and no doubt better options in Franz Joseph.

Franz Josef is a small modern village. It’s a few minutes walk from the Bella Vista motel to the restaurant, Four Square and DOC information centre. Lovely view from our room to the snow covered mountain peaks. We were told a family of Kea visit a big tree outside and we heard them next morning before sunrise. Our room was clean and comfortable.

My husband and I travelled to NZ for our honeymoon. Aspen Court was one of the best accommodations we stayed at in our trip. The rooms are very well thought of, with the perfect amenities one could need for their stay. They had a separate makeup removal towel, which was definitely a plus in my book. They are right across the street from the Franz Josef Glacier Guides and an incredible hot tub place (Waiho Hot Tubs). The laundromat is also a 2 min walk and the grocery store is a 5 min walk. The staff were very thoughtful and friendly. We were going to arrive pretty late and when informed, they were sweet enough to keep the room ready for us with the heater on and the room keys on the table. Location: 10/10, Amenities 10/10, Staff: 10/10

冬天房間太冷了，暖氣不夠

We frequently travel from Nelson to Wanaka and always break the journey in Franz Josef Alpine Glacier is our motel of choice in the Franz /Fox area. It is spacious warm clean and within walking distance of all the restaurants.. What more could you want!!!!

Our room “ Tui” was lovely, large bathroom with a spa bath, heated towel rail, great little kitchenette, comfortable bed. A great gas faux wood heater that warmed the room up in no time & looked amazing with the flames.But the best thing about this accommodation was the space! Even a lovely comfortable lounge, coffee table and a great little outdoor seating area that backed onto a beautiful fern area, very private. Guest laundry. Parking right near our room.

My partner and I stopped here for one night as we had booked an eco-tour hike. This seemed like the best option in the area and we were VERY happy with our selection. The couple who greeted us (substitutes for friends who own the place) were SO sweet! They were slightly elderly and I'd love to adopt them! Check-in and check-out were simple. Plentiful parking. The room was spacious, immaculately clean and quiet. We had a great night of sleep! There are plenty of restaurant choices nearby (the couple was kind enough to give us a map of the area and recommend a few), as well as a gas station (important!). It's setting is beautiful; lots of mountains around. We HIGHLY recommend this place.

There was a heater in the bathroom and the bedding was warm and cozy. Fast and free WI-FI to book your glacier activities for the next day. Stargaze on the shared veranda or watch the trees light up with glow worms on the short Minehaha Trail in the forest next door. Possible sightings of native birds and non-native deer or possum. Restaurants and other businesses were less than 5 min walk from the hotel. Clean laundry facilities. Fox Glacier Village is also closer to Lake Matheson for hiking and breakfast at the cafe.

We stayed upstairs in a queen bed room in the main lodge. The room was large and well appointed. We were very comfortable and enjoyed all of the windows we could open to control the temperature. They offer a guided walk to see some glowworms in the forest nearby. It was a very fun walk, even though it was raining. It was a nice bonus. The facilities are somewhat minimal but we knew that going into it. We enjoyed making ourselves breakfast in the morning and talking to some of our fellow guests around the table. It was a different stay than the other hotels we used on our trip and we found it to be memorable and fun as a result.

Nice stay for my family and kids can be play around at the park area . They enjoy it n hv fun .

we enjoyed our one night in an executive studio. The bathrooms are very well fitted out with great hot water and good pressure. Room has a fridge and cooking facilities with lovely stainless steel sink. the property is in a quiet location - hear the birds chirping in the morning and there is a lovely view to Mt Cook. Gavin was an amazing host - nothing was too much trouble.

Room was new-ish, in good repair with many appliances, including a microwave, dorm fridge, toaster, and electric tea kettle) and a mini-kitchen (two-burner electric range). Bathroom featured a jacuzzi-style tub we could not use due to a boil water notice from the local water supplier. Two dings kept us from rating higher: the front desk staff only spoke Mandarin Chinese (we checked in via teleconference with someone who I presume is their son or business partner), and the boil water advisory. This motel appears to be aimed mainly at Chinese tour groups, for whom the former, at least, would not normally be a problem. As my party was the only one apparently in the hotel at the time, I read from this that their trade is mainly in summer, when presumably they would be better staffed. Otherwise a fine stay.

The host was welcoming and provided us with helpful information pertaining to local walks, restaurants, etc. The room was of a good size with nice, clean furniture. The King Sized bed was comfortable and there were extra pillows and blankets if needed. A super-efficient heater was a bonus. Plenty of hot water and good pressure. The only (very small) negative was the room slept three people but there was only cutlery for two people - thankfully we didn't have a third person! Excellent covered parking right outside the unit. All in all, we recommend this motel, and would definitely stay here again if in the area. It is just off the main road, so nice and quiet with friendly hosts and easy walking to the local restaurants and the main road for grocery items. (PS - Highly recommend Betsey Jane for dinner - just a few doors down from this motel)

First time staying at The Westhaven Motel. We usually stay down at one of the motels on Cook Flat Road but this time chose to stay in 'town'. Sadly not too many people around Fox Glacier township and a number of businesses have closed. Stayed 2 nights. Room was large. Self catered one night and ate out at the White Pub the next. Did both the classic Lake Matheson walk, and the longer and steeper Lake Gault walk on seperate days (starts off the main Lake Matheson walking track). We would stay again at The Westhaven Motel. Price had reduced than earlier advertised, was very reasonable being $100 pn

Our stay at this hotel had a few issues. The rooms are clean and looked nice at first glance but we found the rooms noisy from internal and external noise. There is nowhere to hang clothes, no closet or rail. The shutter blinds let a lot of light through early in the morning. The bathroom was clean but the shower temperature was erratic and the shower head kept falling down. Food and drink in the restaurant is good but the service is a bit chaotic. We prepaid for our breakfast but in the morning we were told we weren't on the list for breakfast so had to go to reception twice to resolve that issue. Not a great start to the day. The evening dining service involves queuing at one place to ask for a table and then place your order for food. You then need to queue again at the bar to order drinks. Overall, for the price we paid for the room I don't feel we got value for money.

We stayed here one night. Franz Josef Glacier is a nicer place to stay, but we wanted to be positioned at Fox Glacier so we were better positioned to do the early morning walk to Lake Matheson. Many of the accommodation options in Fox are closed due to COVID, others seemed to me to be ridiculously expensive. This place looked okay on paper. I booked on line. When we arrived our first impression was that it was closed. The entrance looks unkempt and the car park area is full of ****s. However there was a woman behind the reception counter. The first thing she wanted was for me to pay in cash, because their eftpos machine was not working. Needless to say I did not have enough cash - who carries much cash around these days? I asked her if there was an ATM in town, but she did not know. I logged onto their wi-fi to find for myself that there is no ATM in Fox Glacier, the nearest being in Franz Josef. We were not driving back to Franz Josef to get some cash! On reflection, at this point, I should have said we would go elsewhere, but instead I offered to try and get some cash out in the town in conjunction with buying a meal. We were allowed to drop our gear in the room and we drove back into town (hotel is a little distance outside the township). Not many options for a meal, but we found a very decent burger and chips at a cafe. But they could not provide me with the amount of cash I needed for the hotel. Back to the hotel, to be told the eftpos had been fixed - presumably by the guy we saw arriving as we left to go back into town. So we paid for the room and settled in for an early night. We were the only occupants. The owners/operators didn't appear to live on site, so we must have been the only people in the building overnight. There was absolutely no sign of life and it was a bit spooky. They did not provide any phone number to contact anyone if we had a problem. The rooms are nice enough - spacious and comfortable, with everything you need. There was mould on the curtains. The hotel restaurant is of course closed at the moment, thanks to COVID. Reception hours were something like 9am to 7pm. We left in the morning about 7.30am. Not a soul to be seen. We left our room key in the box on the reception counter, unlocked the main door to leave the building and departed. Had to leave the door unlocked. This was not a pleasant experience, but I am sure it would have been better if things had been ”normal”, and COVID was not hurting everything. We would definitely not consider returning to this hotel.

We stayed in a very comfortable hotel room located on the ground floor. The room is very light n breezy and we could park our car outside our room which made it very easy to load and unload our baggage. It was also an easy walk out to the beach which is across the road. Opposite the hotel is a supermarket which is convenient if you need anything. It's also an easy walk to eateries

We stayed at the Fitzherbert Court Motel for two nights on our way down the West Coast. Our room and bathroom were spotlessly clean and fresh and serviced each day. Our bed was comfy too. We had everything we needed and were able to cook a simple meal. Parking was convenient with good turning space. The motel is situated very close to supermarkets, eateries and shops in Hokitika. Reception had information on local walks and activities. We found this motel met all our needs. Thank you !