Hotel Dengan Bar di Lagunes, Côte d'Ivoire

服務很好，環境很好

Otel genel itibari ile iyi. Havaalanının hemen yanında şehre de çok uzak değil. Ama çalışanlar biraz pek de güler yüzlü değil. Özellikle resepsiyondakiler, sanki onları rahatsız etmişiz gibi davrandılar tavırları hiç de misafirperver değildi. En azından biraz güler yüzlü olabilirlerdi. Ve otele giriş yapmak ülkeye giriş yapmaktan daha zordu bir sürü prosedür ve soru. Aynı fiayata daha iyi otellerde kalabilirsiniz

Amazing hotel. Clean and new. Decent breakfast. Very good value for money. Great location. My 2nd stay, and next time I come I will stay there again.

genel olarak hotel iyi fakat otele gec geldim diye ilk once kimseyi bulamadim taksici yardimci oldu ve otel sorumlusu geldi

Отель красивый, но стандартные номера очень маленькие. Второй раз не поеду

Room is decent but there's a door in an odd place , between the entrance /closet/toilet area and the where the bed is....door is ajar and doesn't closed properly..knock onto the side of the door last nite whilst going to the toilet. The toilet was cleaned completely...and the coffee cups are stained

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Average at best. Low Value for money. Bell boys are great. Rest leaves a lot to be desired.

I was held at front desk for hours before checking me in for no reason!!!!! The room they give me the bed is upside down I didn’t sleep all night my back n neck paining me 😰

Perkhidmatan perlu diperbaiki, restoran melebihi harga untuk kualiti yang mereka sajikan.

服務很好，環境很好

Otel genel itibari ile iyi. Havaalanının hemen yanında şehre de çok uzak değil. Ama çalışanlar biraz pek de güler yüzlü değil. Özellikle resepsiyondakiler, sanki onları rahatsız etmişiz gibi davrandılar tavırları hiç de misafirperver değildi. En azından biraz güler yüzlü olabilirlerdi. Ve otele giriş yapmak ülkeye giriş yapmaktan daha zordu bir sürü prosedür ve soru. Aynı fiayata daha iyi otellerde kalabilirsiniz

Amazing hotel. Clean and new. Decent breakfast. Very good value for money. Great location. My 2nd stay, and next time I come I will stay there again.

genel olarak hotel iyi fakat otele gec geldim diye ilk once kimseyi bulamadim taksici yardimci oldu ve otel sorumlusu geldi

Отель красивый, но стандартные номера очень маленькие. Второй раз не поеду

Room is decent but there's a door in an odd place , between the entrance /closet/toilet area and the where the bed is....door is ajar and doesn't closed properly..knock onto the side of the door last nite whilst going to the toilet. The toilet was cleaned completely...and the coffee cups are stained

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

I was held at front desk for hours before checking me in for no reason!!!!! The room they give me the bed is upside down I didn’t sleep all night my back n neck paining me 😰

Average at best. Low Value for money. Bell boys are great. Rest leaves a lot to be desired.

Perkhidmatan perlu diperbaiki, restoran melebihi harga untuk kualiti yang mereka sajikan.