Hotel Dengan breakfast di Falkirk, United Kingdom

Rooms were well styled and for the most part clean, only grimey area was in the bathroom around some of the seals and the shower head was filthy so i gave it a miss. Staff were friendly and helpful when found, wasn't a fan of traipsing to the bar to find someone to check in with, i feel the bar perhaps takes priority over the hotel 🤷♂️. The room was rather loud, feeling like i was sleeping inside a boiler cupboard but for the price i can't really complain too much. Overal, looks nice but has some let downs to be considered.

Had a pleasant stay at castlecary, good location and the restaurant is good !

Really lovely hotel with great bathroom and room! Restaurant had some beautiful food and at breakfast they remembered I was vegan and told me veggie sausages were available without me even asking :) recommended

Room was tidy and relatively clean, although skirting boards could do with some attention in the bathroom. Bed was very comfortable and probably had the best nights sleep in quite a while. Breakfast was extremely good especially the smoked salmon and scrambled eggs. Evening meal was taken at Cooks restaurant but was a bit hit and miss to be honest, we had two evening meals and one lunchtime meal. My husband tried to watch the football in the bar back inside the hotel but the bartender didn’t seem to know how the tv worked. She said she would go and get help but nothing came and then we saw her finish her shift so ended up not watching it. This also meant that no one attending the bar. Gave up and went to bed.

The staff are excellent, very friendly and ensure your stay is enjoyable. The rooms in the hotel need updating; I would not choose to stay at the hotel again due to the rooms being quite basic for a 4*, and no safe in the room either. The restaurant area is nice. The bar area could do with an open fire, which would be in keeping with the property and, due to the bar's location can be quite cool. I found the lockers difficult to use; there are no instructions when trying to use them, only in the reception area. I did ask someone to show me, but they were too busy apparently, so I asked another customer to help me. There was no concession for late checkout on New Year's Day; however, upon request, this was granted. You also have to book for breakfast; therefore, on New Year's Day, I had to get up for 9 am to go down to breakfast, which was not ideal. I had paid for the trip online when I booked; however, when I came to checkout, I was charged the full amount again and was informed that there was no log that I had already paid, but when we arrived and checked in, it was acknowledged that I had paid, it was a good job that I had the email displaying that I had paid. Upon further investigation by the hotel, it was noted that I had paid. I thought that I had read somewhere that there was an option for a set menu for NYE, but al a carte was still an option however this was not the case. The food was ok. The stay was made better due to the friendliness of the bar and restaurant staff, all credit to them.

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We had a great time at this Premier Inn. The receptionist was excellent. We had a problem with our luggage, and he helped solve it without hesitation.

中途路過住了一晚，服務熱情，房間乾淨整潔，早餐是單點的蘇格蘭全早很地道。距離小鎮的超市不算遠，環境很安靜。