Hotel Dengan bar di Lancashire, United Kingdom

We have stayed several times at the imperial, this time we upgraded to a double bed suite with sea view at a cost of £160 on a two night stay. Sadly the suite (Churchill Suite) didn’t meet expectations. In very urgent need of repair and decoration, windows in lounge area filled with silicone with huge gaps and letting cold in. Supposed to be able to open but all siliconed together. The quadrant shower leaked onto the floor from the tray and waste. We removed the wast cap to see if that helped, sadly it just revealed a disgusting black gunge inside the waste that had not been cleaned for a long time. Didn’t use the drawers in the bedroom, not clean. General cleanliness will be difficult to achieve due to the delapadated state of the suite as a whole including fixtures and fittings. I think Mr Churchill who resides in many picture forms on the walls within the suite would be most upset with the conditions. Even the window drapes had fittings missing making it difficult to close curtains. On a positive note, the breakfast is excellent, I hope that things can be improved at the imperial and we will hope to hear about any planned updates to this 4**** hotel so that once again we can enjoy a break there?

Had a disabled access room, which was understandably big but very bare. Room 151; the TV remote - provide one with the back cover on it, as opposed to the batteries being exposed. I felt it very tight, that after the price we paid for this hotel that we are charged £12 for parking our car. That was not a good start for us, as I didn't expect something like that, particularly after the cost of stopping overnight which wasn't cheap. Breakfast was good. Overall, I won't be back as it did not justify the price charged for the stay.

Great hotel and entertainment. Staff very good. Only thing was our room very compact and a little to warm

Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people! Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!

Fair & Honest.   Negatives - 1) room (single with double bed) too small. 2) bar staff (gent) too cocky let the team down 3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).    Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers.  3) very friendly holiday makers hotel  4) location

The Hotel located right next to the Railway Station was a brilliant factor in our booking this Hotel, Within minutes we were booking in at a very friendly reception the whole thing took only a few minutes  The room was great very clean and airy,the walk walk in shower /wet room was brilliant. Breakfast was great good selection of food and drinks supported by very friendly staff could not ask for more  We will be going back again, every thing we needed for our shot 3 night stay .

Hotel was clean, people were friendly, not to far from tower etc pictures made hotel room look bigger than it is, it's very small. I paid for bed and breakfast, if I knew what breakfast would be like I would have skipped it. U get small chopped tomatoes from tin which aren't even hot, would have prefers a real tomato. You get a small bowl of beans which is about a table spoon worth. The fried bread isn't even 1 slice or half a slice it's quarter slice . And 1 hash brown. Toast was cold aswell. Small glass of orange juice and coffee. Out of all that I drank orange and coffee and 1 slice of toast , couldn't eat rest. Others may find it ok but wasn't for me Tv wasn't working and could only connect to WiFi in reception area. Staff were lovely though .

Great pub to stay at. Comfortable rooms great shower/bath. Good offering excellent and innovative don't miss specials board. Breakfast was good value choose the £15 option better vfm. We are both coeliac and this inn has a great GF menu. Staff are great very friendly and helpful. Recommemded.

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.