Hotel Dengan Bar di Lancashire, United Kingdom

Hotel and facilities are outstanding. Two issues that greeted me when I arrived which took some of the gloss off. First the check in process was painfully slow (literally, I'm disabled) had to wait far too long to collect my card key. Definitely not efficient. Second had an additional charge of £14 for parking despite being a blue badge holder and no where close by as an alternative. Effectively taking advantage of my lack of mobility. Worse when I checked the website I had used to book a figure of £10 was quoted. Gripes aside this is a wonderful place to stay and the breakfast first rate.

Overall, it was an amazing experience, aside from a few minor issues. **Positive:** 1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day. 2. The breakfast was delicious and offered a wide variety of options to choose from. 3. The hotel environment was pleasant, featuring a nice reception and lobby area. 4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection. **Negatives:** 1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient. 2. There were no slippers or facial tissues provided in the room. 3. The bar was very quiet, and we were so bored that we didn't visit again.

Reasonably priced hotel with all the basics and friendly service. One girl changing the rooms when we were leaving saw me struggling with my luggage and hurried to carry it to the main door for me which I really appreciated. The room was clean and adequate but our stay was somewhat spoiled when we discovered that the shower was stuck on extremely hot..too hot to use temperature so we had to content ourselves with washing at the wash basin which we didn't appreciate.

Hotel was clean, people were friendly, not to far from tower etc pictures made hotel room look bigger than it is, it's very small. I paid for bed and breakfast, if I knew what breakfast would be like I would have skipped it. U get small chopped tomatoes from tin which aren't even hot, would have prefers a real tomato. You get a small bowl of beans which is about a table spoon worth. The fried bread isn't even 1 slice or half a slice it's quarter slice . And 1 hash brown. Toast was cold aswell. Small glass of orange juice and coffee. Out of all that I drank orange and coffee and 1 slice of toast , couldn't eat rest. Others may find it ok but wasn't for me Tv wasn't working and could only connect to WiFi in reception area. Staff were lovely though .

Cozy little inn, great atmosphere in a rural countryside location. Food was very good, the staff were friendly, and the room was clean. Can’t ask for anything more!

I chose the hotel given it was next to the University that I wanted to visit. The hotel was clean, spacious and friendly staff. A special mention to Carolyn who was particularly helpful and gave me useful information about the town which I last visited 26 years ago!

It's a little far from Blackpool North Station, but the rooms are very spacious. It's not a super luxury hotel, but it's very clean and comfortable. There is also an elevator. The Henson hotel is a little far from the station and downtown, so if you have a large suitcase, it's a good idea to take a taxi. There are buses and trams running so it's fine even at night.

房間位置很棒，出門步行1分鐘有個可以進遊樂場的入口，過馬路就可以看到無比的大海。房間裝修很新，早餐也不錯，是Blackpool很棒的酒店

We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.

I can and do recommend this hotel. I stayed at the hotel for 17 nights. My room was on the ground floor and was very comfortable, there is not one thing that I can complain about. I got to know the staff, who were absolutely magnificent. They could have done nothing more to make me feel very welcome and at home. From the reception, bar, dining room, kitchen and housekeeping staff, they made me feel like I came home every evening when I got back to the hotel. They went out of their way for me. Thank you to Varun, Aniken, Jake, Vix and the rest of the staff. I can’t recommend Garner Samlesbury Hotel enough!!!