Hotel Dengan bar di Lancashire, United Kingdom

Fabulous stay at the Best Western Carlton in Blackpool. The staff could not have done more to help, and the lady on the front desk was so friendly and chatty. They helped immediately when they realised I had a pram, toddler and 2 bags and was alone - even changing our room to make things easier. Lovely people! Only downside was the thin walls, meaning we could hear every word of the 4am argument in the room next door!!

Booked a twin room as it was me and my son ended up with a double . Paid for breakfast took so long to get the food out on the hot plates kept having to ask for stuff like bread , bacon , sausages asked for pastries as none left told no and was still within breakfast times . Female showers at the pool changing rooms were vile and needed cleaned .

Clean room as always. Problem with key access but got there in the end. Always helpful staff

Nice little hotel. Breakfast was good. Very friendly staff. Only thing was our room and bathroom was very small but clean.

I only stayed for 1 night but enjoyed the stay. The staff were really friendly and enjoyed the breakfast too.

omg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back

The Norbrek Castle must have been lavish and upmarket in it's day but sadly looks sad and depressed now. However, we knew this when we booked and opted for it because of it's good points, the location is good with bus and tram stops outside, there is plenty of parking with an assured chance of finding a space if you take the car out and return, the room was as clean as it is possible to clean an old property with clean bedding and towels, the breakfast is basic but again satisfactory and the staff helpful and friendly. We did not, on this occasion use the pool or any of the entertainment facilities. All in all an ok choice for a couple of nights as somewhere simply to sleep

ive stayed at the imperial hotel lots of times.its convenient for what you expect and the rooms are comfortable .beds fairly comfortable too.plenty of hot water for baths showers.good location by tramway. about a 20 min walk to north pier.

The location is excellent - very central and convenient. It takes no more than 5–10 minutes to reach anywhere in the city centre, and the train station is also within easy walking distance, which made getting around very simple. The room was comfortable and spacious. It was originally set up for three guests, but I stayed there alone, so I had plenty of space. The room had a kettle with tea and coffee, which was a nice touch. There was a fan, as well as a heater - which was especially useful since I stayed at the end of February. It definitely helped to keep the room warm and comfortable. The room was located on the third floor, close to the lift, which was very convenient. The view from the window wasn’t particularly impressive, but for me it wasn’t important - I simply needed a comfortable place to sleep. The only downside was that there was no shampoo provided. I mentioned this to reception at checkout, as I had to use the liquid soap instead. Aside from that small detail, everything went smoothly and I had a pleasant stay. I would definitely consider staying here again.

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.