I’m in awe of Canada’s nature, but the hotel left me rather disappointed, especially compared to other hotels. Some floors were closed for renovations, which significantly affected the quality of my sleep. During my entire stay, I didn’t get a single full night’s sleep because all the noisy work was done from 8 PM onwards, often lasting indefinitely. Sometimes I woke up to the noise at 1 AM, which was, of course, very unpleasant—especially considering we weren’t warned about it or offered any discount for the inconvenience. The service was also quite mediocre. We constantly had to ask for things—there were no creams, no soap, or something else missing in the room.
Hotel berhampiran Downtown Edmonton,Edmonton66.7% pelancong memilih kawasan ini
BBian2023.08.27
I went to the store to upgrade the Vice Presidential Suite. The size is not small, and there is only one bathroom, which is not reasonable. The food in the executive lounge is small and monotonous.
We absolutely loved the hotel; it’s worth every penny spent! This is an experience everyone should try at least once in their life. Delicious restaurants, wonderful staff. We will definitely return there again!
The place is absolutely amazing! The staff were perfect front desk was easy even after getting the wrong room. Front desk figured it out right away and got us into the right room and apologized a million times for a minor error! Would def stay again! A bit far from most bars if your into nightlife but nothing a 10-15$ cab ride can’t take care of!
The hotel is in a very secluded location, but the hotel's service really needs to be improved. When we checked in, we didn't see the hotel's porter, and we dragged several large boxes into the room by ourselves. After the front desk completed the check-in process, there was no introduction to the hotel's facilities, and the hotel's breakfast location and meal time were not informed. The next morning when we went to eat by ourselves, we found that we needed to show the meal coupons, and the front desk didn't even give us the meal coupons the day before. In addition, the hotel's indoor swimming pool and lockers could not be used. After swimming, we found that even the shower head could not be used. If it was a malfunction, it would be impossible for all of them to malfunction at the same time. I don't know why the hotel did not provide it for use, and let the guests wear bathrobes and pass through the hotel lobby to go back to the room to shower and change clothes.
Hotel berhampiran Downtown Calgary,Calgary84.2% pelancong memilih kawasan ini
AASHWINKUMAR TILAK2025.09.14
We had a great stay at Delta Hotels Calgary. Everything was excellent overall, except for the breakfast. It wasn’t a buffet but a set menu served at the table, which was a bit limiting. We also preferred making our own tea in the room instead. Aside from that, the experience was very good and we enjoyed our stay.
Hotel Canoe and Suites provide excellent services, clean rooms with modern amenities, and lovely hot tubs and sauna. The hotel even goes the extra mile with free coffee and tea (coffee filters provided), and bus tickets to get to downtown Banff without fussing over parking space. The staff was professional and accommodated our needs quickly and with ease.
More specifically, the hotel is designed to be wonderfully convenient while maintaining its vision. The rooms are large, and each has a porch looking into the beautiful mountains. They achieve this by structuring each level to have cascading porches. Moreover, each wing of the hotel is separated by parking, so it is extremely convenient to move luggage around. Yet, the hotel wings are all connected by a hallway on a single floor.
This, plus the attention to detail when it comes to guests comfort, such as having towels and changing rooms next to the hot tubs, makes it a great hotel. Highly recommended!
This is the 4th time we have stayed at this hotel. Everything is at the highest level ! This time we got a room on the 4th floor, new carpeting, smart TV, piled mirrors in the bathroom! Wow! The mattresses and bedding are perfect! And the pool with slides for the child - that's what you need!
Hotel berhampiran Downtown Calgary,Calgary84.2% pelancong memilih kawasan ini
MM510916****2023.10.08
The hotel is a legendary hotel that opened in 1913 and has been 110 years ago. It is the same hotel where Queen Elizabeth stayed. The front desk upgraded the room type to a top floor room. The room has a large usable space, the bathroom is large, and the equipment is LeLabo. The gym and swimming pool are on the B1 floor of the hotel. The swimming pool is not large, but the temperature of the pool is very comfortable. What impressed me most about this hotel is the Hawthorn Lounge on the first floor of the hotel. Breakfast is served a la carte, with dedicated service. At the end of the meal, a postcard from the hotel is given to you. The location of the hotel is very convenient, just one step away from Calgary Tower and Wonderland Sculpture; the room service is fast.
Great
126 ulasan
9.1/10
Harga bermula
AU$ 226
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Parking di Alberta
Terokai Ulasan Tetamu Hotel di Alberta
Lihat semua
7.8/10
Good
VV100StranFar from the best hotel, but more or less clean, the beds are comfortable. There are a lot of migrants, a strange contingent. Breakfast is good, there are waffles, omelettes, yogurt, etc. Basically, that's enough. There is own parking, one day it was difficult to find a space, other days it was free. Compared to other hotels in Calgary, the prices are still ok, although in our opinion, it should be cheaper
GGuest UserGood location for me to visit clients in Downtown. Stayed here for 2 nights, the queen room was clean & comfortable; devices in the room worked well.
The check-in staff was polite and great to deal with. it will be better if they can provide free breakfasts.
GGuest UserThe staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
GGuest UserThis is the 4th time we have stayed at this hotel. Everything is at the highest level ! This time we got a room on the 4th floor, new carpeting, smart TV, piled mirrors in the bathroom! Wow! The mattresses and bedding are perfect! And the pool with slides for the child - that's what you need!
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
GGuest UserWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
RROGELIOAverage value for money, commensurate with the price paid. The room has many patches, the bedding is very worn, and there are no hangers for clothes, only a dresser. The breakfast is adequate.
AAMissGreat hotel. Grabbed the cheapest room possible for my sister to come along with the hubby and I but wanted our own privacy. Got her the single queen bed room. It was REALLY nice. The value for money was exceptional and the breakfast was fantastic!
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