Hotel Dengan bar di Shropshire, United Kingdom

Booked a room and evening meal. Check in was straightforward and receptionist was professional. Gave advice on breakfast time and where room was located. Room was spacious and thankfully not too hot. Thw bathroom had an extractor fand that kept.going about 15 mins after the light had been turned off! Bed was really comfy, not too soft and duvet was warm. Plenty of pillows :) There was 2 free bottles of water and a coffee machine with pods, I did not use this but water in a fridge was appreciated. Towels were clean and bathroom radiator was hot so towels were nice and warm. Free toiletries in the bathroom but I had taken my own so didn't use them. The lights in the hallways have motion sensors so the hallway are a bit dark when you first walk into them. The evening meal was with my work group and results varied. Most people enjoyed but personally I didn't. The soup I got was half cold and the other side of the bowl was warm. The mushroom stroganoff was lacking taste and the apple and cinnamon crumble was most cinnamon. I have eaten here before and enjoyed but was not impressed this time. It was quite busy and the staff seemed overworked as no one came to ask if we were OK or if we needed drinks and I did have to wave people over a few times. The reception area is also the bar. Its obviously a popular pub as it was crowded but maybe they should have more staff on, the same people seemed to be dealing with check in, diners and bar drinks. Just seemed a bit disorganised. The drinks here were nice and decently priced. They also do large 250ml wine, unlike a lot of places nowadays. Breakfast the next morning was great, good coffee and hot food. Check out was simple, just hand your key card back. I would stay here again but might not have the evening meal!

Mercure Telford is beautiful place to be. It has been my regular lodge over 3 years .

We visited Lion Quays on a midweek night away - I have wanted to try the hotel for a while. The receptionist was very friendly on arrival but warned us that the lift was broken that day. She offered help with our bags - which we declined. But we would have struggled if we had poor mobility as we were on the top floor. We were in room 312 with a view of the canal which was lovely. However there was a hole worn in the top cover on the bed - it didn't affect us but it looked bad. We noticed alot of the furniture in the hotel was worn - particularly in the dining room where the seats and arms were bald. We had a sandwich and a beer out on the patio before we visited the leisure club which we had been looking forward to. The steam room was out of order and closed and the light in the rustic sauna was not working although it was open. Since it was mid August - this was pretty disappointing. We didn't eat dinner in the hotel- instead going to Henlle Heights nearby for a fantastic Indian meal. We slept well in the room, the bed felt very soft but was really comfy. There was a fan provided but we didn't use it. The following morning we discovered the lift had been fixed. We really enjoyed breakfast, a fine selection of hot and cold options to help yourself and spent some time sitting out near the canal with our coffees which was super relaxing. We did like Lion Quays and we would return however there just seemed to be a few rough edges which came across as lack of care which was a real shame.

Room is nice and clean. Location is great, just next to the main road. Carpark is not free, charges £5 if not booking the room through their website. Rmb not to buy their breakfast, it’s just breakfast boxes that can be bought cheaper at the hotel. It is also convenient to just have breakfast at restaurants next to the hotel. There’s no lift, so need to take luggage upstairs.

Brilliant hotel right in the town centre, easy to find just off the motorway. The swimming pool was lovely and warm with good showers and lockers. The breakfast was superb with as much as you can eat. The view from our lovely with green grass and trees. We would love to come back.

The hotel was very well run, the staff were friendly and attentive and the service was exceptional. The hotel offers excellent value for money and the food served was of very good quality. Overall, I recommend this hotel for anyone looking to visit and stay over in Shrewsbury.

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.

Leider habe ich im Kenthall Milbenbisse erfahren in der ersten Nacht. Eine Entschaedigung gab es nicht. Ich musste in die naechste Stufe im main Hall upgraden gebuehrenpflichtig um das Problem nicht mehr zu haben. Das Management ist mir da nicht entgegen gekommen, obwohl die Milbenbisse offensichtlich zu sehen waren auf meinem Ruecken und arm. Sauberkeit von Kenthall muss ich leider schlecht damit bewerten. Im neuen Raum in der Main Hall habe ich ein unglaubliches Zimmer bekommen mit Bad, Buegeleisen und einen unfassbaren Blick in den Garten. Der upgrade hatte sich gelohnt. Was ich nicht gut fand war , dass die lampen im begehbaren Kleiderschrank alle vom Akku leer waren, und keiner die Batterien austauschte. Auch gab es keine Klimaanlage. Ich wuerde nochmal kommen. Die Bettläuse und Milben in der Kenthall wuerde ich mehr begruessen wollen. Ich warte uebrigens immer noch auf die Rechnung fuer den upgrade.

I needed a hotel near the Telford International Centre and this was the closest based on cost.  The connected restaurant was really good and there were shops close by such as Asda Express, Burger King, Greggs and Subway at the petrol station next door.  The hotel provided complimentary tea and coffee and clean towels.  The only toiletries in the bathroom was shower cream/shampoo and hand wash.  If you need hair conditioner, bring your own.  Also, there were no tissues provided.  But the room itself was clean with extra pillows provided if needed.  The aircon was also a godsend in this current heatwave!