The view is very beautiful, the hotel needs a refurbishment of the bathrooms, locks, lifts and furniture, as well as gardens and above all have everything in order before the guest arrives, Because he touched me down many times, first a batterless control, then because he had to ask or change it at different times in the whole night and this annoyed me a little, because it wasn't the right model, and a bath with the broken cap, The hotel is very comfortable and very comfortable.
Hola, incluye el desayuno de las 2 noches de hospedaje, pero no sabíamos el horario, nunca nos lo especificaron, el primer día tuvimos que salir temprano por un compromiso, pero al segundo día que llegamos a desayunar, ya no nos quisieron atender porque dijeron que era hasta las 10:30 A.M., es decir, nos quedamos sin ese servicio que en teoría estaba incluido.
1. Individual hotel front desk English is not fluent enough to affect communication. 2. Actually, I fooled me without a room when I checked in, and gave me a different room type on the first floor. After I ran to the front desk again and again, I still thought it was right. During this period, including Trip.com , the reply given by his agent to communicate was also correct. When I went to the front desk again, another staff member, no longer like the previous fool, after I repeatedly questioned, silent, default error. Then Trip.com went to verify and confirm the error. In addition, despite repeated requests, the hotel never apologized to me, including the staff who fooled me. 3. The van was set up at the concierge the day before, and the staff repeatedly confirmed and recorded the time in the workbook, but the next day I changed someone and told me that his colleague did not tell him anything about the car, which seriously delayed our trip of the day! 4. The water in the room was not put. 5. The first floor is black like the basement. Negative Ratings! ! !
The hotel is very well located and has everything you may need, as there is a shopping center in the lower part, where you will find restaurants, cafes, shops and cinemas. On the other hand, although it is not a beach hotel, it has a club where you can go and return with transportation from the hotel itself.
Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
La estadía fue placentera, y la pasé muy bien, sin embargo durante la reservación no se me dijo que no tendría acceso a la alberca, pues esta estaba en remodelación, recomendaría que hablaran de dichas situaciones en la página de reservación, además de que el servicio a cuartos lo considero deficiente, pues cuando solicité alimentos, tardaron en responder y no tenían nada de las opciones que me daban.
Excellent place to stay. Very clean and the bedding was perfect. Staff were great. So close to the park and city center. Karaoke bar next door too! Well done!
Opposite the hotel is a large shopping mall, restaurant, shopping, supermarket all have, very convenient. The hotel is about ten minutes drive from the airport and is very convenient. The service is very warm, can speak English, great.
Details like that they ask for a deposit of thousand pesos, check your room before delivering it, that they have no stick in the room, take points away from the service
Very Good
103 ulasan
8.2/10
Harga bermula
SAR 302
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Veracruz
Terokai Ulasan Tetamu Hotel di Veracruz
Lihat semua
8.6/10
Very Good
GGuest UserVery well located, across the road from the caxa bus station. Hotel has a slightly outdated grandiose vibe but is pretty nice.
Room was decent, great shower. Didn’t use the pool but looked nice, and nice garden next to it. Breakfast was tasty with attentive staff
AAnonymous UserDetails like that they ask for a deposit of thousand pesos, check your room before delivering it, that they have no stick in the room, take points away from the service
MM42451****Complete facilities, beautiful scenery, close to the sea, the hotel can lead to the beach, you can watch the beach sunrise and sunset, some rooms have sea view rooms. The surrounding facilities are perfect and there is free parking.
MMcPheeWe had a nice stay. The room was nice and spacious, with a nice desk. The aircon filter maybe needs cleaning but apart from that we would come back.
GGuest UserExcellent place to stay. Very clean and the bedding was perfect. Staff were great. So close to the park and city center. Karaoke bar next door too! Well done!
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