Hotel Dengan bar di Gunma Prefecture, Japan

We had a wonderful stay at Urakusatsu Tou, a brand-new hotel that truly exceeded our expectations. From the moment we arrived, we were warmly escorted by the staff. Although parking was allocated at a private outdoor parking area, the hotel thoughtfully provided an escort service, making the process very smooth and comfortable. The room was spacious and beautifully designed. Communication was easy as the receptionist spoke fluent English. The hotel also provided pajamas and daily clothing, which was a lovely and convenient touch. The onsen experience was outstanding—definitely one of the best we’ve ever had. You can immediately feel your skin becoming smooth after soaking, which made each visit incredibly relaxing. We stayed for three nights with both breakfast and dinner included. Meals were served à la carte, and the menu changed daily, surprising us every time. The food was delicious and very filling—we were completely satisfied after every meal. That said, there are a few areas we hope the hotel could improve: • During winter, the room felt quite cold as the air-conditioning heater did not function properly and was unable to warm up the room. • Breakfast hours could be extended a little later for guests who prefer a more relaxed morning. • Providing a choice of pillows would further improve sleeping comfort. • The blue indicator light on the room’s control panel remains very bright even when all lights are turned off, which can be a bit distracting at night. Overall, this hotel offers excellent service, comfort, and an unforgettable onsen and dining experience. Highly recommended, and we believe it will be even better with these small improvements.

A pretty decent Onsen. Just that the staff couldn’t speak much English and we had a hard time trying to understand the dinner flow. And the amenities at the onsen bath are quite limited.

Facilities: Very comprehensive, most common amenities are available, but some in-room facilities are a bit old. Hygiene: No major issues, overall feeling was good. You even have to take off your shoes before entering the hotel, and you can wear socks throughout the entire hotel. Environment: Beautiful views and great hotel design, plus very attractive private hot spring landscaping. I think it met my expectations. Service: Nothing exceptionally special, but everyone was very enthusiastic in providing service, which I really appreciated.

The traditional Japanese hot spring hotel has two open-air hot springs, a soup of Chicheng and a soup of rock mirrors. When you take a hot spring, you can see the opposite mountain view and beautiful scenery. Laoshen Hot Spring is at the entrance of the tail owl, and plans to go to the tail to hike early in the morning. The woman of the hotel will hear that I am going to go to the stern, and I will help me to contact me for the next day to go to the tail of the bus. I feel that the service attitude is really touched.

The hotel is not far from the Kusatsu central area, about an 8-minute walk from the Kusatsu bus stop. I had booked a tatami room, but was given a twin room instead. The room was spacious with windows on two sides. The hotel's large public bath was spacious, although the outdoor pool was a bit small, only accommodating 3-4 people. Dinner was Japanese cuisine, but the variety and portions were limited, and the ingredients weren't particularly special. The staff were polite, and there was a shuttle bus to the Kusatsu bus stop. Overall, the price is worth comparing with other options before making a decision.

Wonderful room, service, and overall experience. The room was equipped with a gas heater that quickly warmed the room up despite the January cold. There were also cups, a tea pot, satchels of green tea, and an electric kettle to prepare tea in the room. The onsen bath was very hot and wonderful and the futon and pillows were comfortable. 5/5 experience!

Good food, there are many to choose from. Spacious room The facilities are impressed.

The building is old, but it is not understood that it is clean and cherished. The flowers on display were beautiful and the rice was very delicious. And the customer service was really polite, and I was often noticed that the color 々 was, and I was able to spend it with a very happy feeling that I noticed and acted before I asked. And the bath was the best.

Location of the Ryokan is excellent and very convenient. Service is fantastic from valet parking, front desk to in room dining. However, the property is very old and the dated. As the walls are thin, noisy neighbours made it difficult to sleep.

It's a bathing place, but there is no shower room in the room, so you have to go to the public bath to take a bath. The service is also average, it seems polite, but the corridor is carpeted, and no one is willing to help you with your luggage when you check out, so you can only pull a suitcase cart back to the room to take your luggage.