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Hotel Dengan Bar di Jawa Timmur

Lihat Ulasan Tetamu untuk Hotel di Jawa Timmur

Grand Harvest Resort & Villas

Grand Harvest Resort & Villas

4.2/545 Ulasan
I've booked through AirAsia for this hotel, I stay from Dec 25th - Dec 27th, I booked for Deluxe twin room. When I checked in the reception desk didn't mention anything about the room type that they going to assign me in, they only mention my room room number (it's room 120), so I go there just to find out that I got the wrong room (they give me double bed room), so I called the reception and mentioned that I was booked twin room but they said there's no note regarding my room preferences and they asked me to send the hotel voucher to their WA hotlines number and I did, after several times waiting I asked (I checked on them few times by calling them through my room). What they suggest me is so disappointing, they said we can't moved you to twin room because the room is full at this moment what we can give you is extra bed, and they said we can't give you that room because the confirmation that we got from Expedia was, you booked for double room, and I corrected them by saying I booked from AirAsia not Expedia, they asked me to contact AirAsia, I said no, how can they suggest such things, I said it's your internal problem between your system and AirAsia, I don't have to know and I don't want to know, also how can I put my self on comfort while my son have to sleep on uncomfortable extra bed, I said I gave you 5 mins to move me on my desired room. After about almost one hr back and forth phone call to reception finally they give me twin room it's room no 133 (2nd room from the end area), the room doesn't look like normal room, the terrace chair is only one pcs (not pair), the bathroom door is dirty. Anyway, it was unpleasant experience... so I don't think it was because they have no room for me, as they give me the right room afterwards (after complaining) they just not handling guest in proper manner they should be.
JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

4.7/5274 Ulasan
Lokasi hotel dan keramahtamahan sangat baik, dan all the breakfast menus are amazing and superb. The only thing when I book for three member of family, the staff may forget to provide three towels and all the bath room items and the bottle water, pillow should also for three. I felt that I need to contact the house keeping staff over and over.
Hotel Arcadia Surabaya by Horison

Hotel Arcadia Surabaya by Horison

4.1/569 Ulasan
To be fair, I got married here. And I spent a night here a couple of weeks prior to the wedding. The service was great as before. And since it was in the middle of the pandemic, the breakfast was delivered to the room. It was a feast. My only pity was that there's no coffee maker in the standard room. Being near with everything helps. Staff were helpful and lovely.
Grand Hotel Surabaya

Grand Hotel Surabaya

3.6/564 Ulasan
Kamar deluxe ternyata semuanya smoking room. Begitu info dari resepsionisnya. Hikmahnya kamar pasti berjendela terbuka keluar. View bagus utk melihat kondisi jalan raya. Kamar luas sekali, gelar sajadah aman. Kamar mandi dengan bathtub. Desain lama. Air panas kurang, bisa dibilang tidak ada. Tempat tidur bukan yg springbed, jadi utk yg berbobot berat pasti melengkung saat berbaring, maklum, kasur busa. Saluran TV banyak, tapi tak ada artinya jika sinyal WiFi kurang kencang. Sarapan tidak begitu istimewa. Maaf, tdk bisa tulis review banyak. Poin lebih nya, staf sangat ramah dan lokasi dekat dengan WTC dan Plaza Surabaya.
Grand Swiss-Belhotel Darmo

Grand Swiss-Belhotel Darmo

4.7/5145 Ulasan
The hotel has a clean feel, staffs are efficient, friendly and helpful! We had Stephenjen check us in and was so helpful with our early check in and also sound us out about our booking as we had double booked by mistake; the Grand Kitchen breakfast had quite a nice selection of food for breakfast. The staffs were really friendly, efficient and hardworking! Special shout out to Ms Citra, who made us feel welcomed, Tri and Randi who were helpful and hardworking! Thank you for these lovely people who reflect the people and culture here - kind, respectful and service oriented.
Whiz Prime Hotel Basuki Rahmat Malang

Whiz Prime Hotel Basuki Rahmat Malang

4.4/5144 Ulasan
I stayed for one night. It’s not far from train station, less than 20 minutes walk. The hotel allowed me to check-in earlier despite no personal request when booking. I booked the cheapest rate without breakfast because I didn’t know what they offer for breakfast during these times. One thing I remember the most is that the towel and linen smelled nice, I think it’s jasmine. Amenities were enough, including slippers. Bed and pillows were comfortable. Luggage rack and door handle were not in a good condition (screws were loose), and the safe box was locked, I couldn’t use it. Hotel played instrumental musics on speakers, but it’s quite disturbing when it’s 10pm and you could hear it from the room. Cleanliness need to be improved. I found the dirts from previous guest under the bed frame, and public restroom on lobby wasn’t clean enough. Receptionists were ok, I didn’t interact with other staffs. I don’t mind staying here again.
Dialoog Banyuwangi

Dialoog Banyuwangi

4.7/543 Ulasan
Nice room, nice view, nice breakfast, nice service. The welcome drink tasted very good and fresh. Thank you for upgrading my brother's room into the ocean view one for his honeymoon. My brother left his marriage ring when we checked out and they kept it safely until we return to Banyuwangi a week later. Thank you.
Garden Palace Hotel

Garden Palace Hotel

3.9/5313 Ulasan
Semua sikap perkhidmatan pelanggan adalah hebat! Sarapan pagi juga sangat kaya! Cuma hotel kurang pengurusan dari segi kebersihan. Bilik yang saya tinggali tidak mempunyai tuala mandi atau tuala kertas! Terdapat lopak air besar berhampiran peti sejuk! Tiada botol air untuk menggosok gigi! Terdapat sedikit rambut di sofa, kesan air di bilik mandi, dan lain-lain! Pengurusan waktu kerja meja depan (tiada siapa yang akan mendaftar masuk pada tengah malam)! Lokasi hotel sangat baik, kemudahan dan perkakasan juga baik, semua orang sangat bagus, tetapi terdapat masalah dengan sistem dan pengurusan!
Illira Hotel Banyuwangi

Illira Hotel Banyuwangi

4.5/542 Ulasan
The room is big. The staffs are friendly. Dispenser for drinking water is provided. Close to Ketapang Pier. Very strict procedure for security reason, especially to go to basement and room balcony. The guests have to ask the staff to get the access to basement (car park) and ask the staff to open the balcony door. We can see Bali island from the lounge and bar at the 11th floor.
Wyndham Surabaya

Wyndham Surabaya

4.4/5422 Ulasan
Mengapa perkhidmatan diberi satu mata? Kemudian daftar masuk keesokan harinya, sarapan dan pergi. Wang itu tidak akan dikembalikan, jadi pergi sahaja dan makan. Akibatnya, tiada apa yang boleh dimakan untuk sarapan pagi. Semak terus selepas makan. Rasanya saya menghabiskan ratusan dolar untuk sarapan pagi sepuluh yuan.

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Maklumat Perjalanan Setempat

Bilangan Hotel750
Bilangan Ulasan18,966
Harga Purata (Hari Bekerja)RUB 3,823
Harga Purata (Hujung Minggu)RUB 4,005