Hotel Dengan spa di Veneto, Italy

The room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully! On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance! The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!

This hotel offers good value for money for guests visiting Verona. It's conveniently located, about an 8-minute walk straight after turning right from the train station exit, then another 7 minutes straight after turning right again (totaling around 15 minutes). You can reach the old town arena in about 25 minutes on foot, so most interesting places are within walking distance. The staff are friendly; I found the room a bit cool at night, and housekeeping promptly brought an extra blanket when I called. Breakfast is Italian style, with a good variety and tasty options. The hotel's decor retains its 1970s charm and is well-maintained. While some room facilities are a bit dated, particularly the electrical switches, you can see what was considered state-of-the-art in the '70s. My only regret is that the shower is over a narrow and steep bathtub. I was concerned about slipping, especially for older guests, and there were no grab bars on the wall, so I largely avoided using it.

This hotel is great! I saw a lot of Chinese guests staying here. The room was clean and tidy, and the restaurant staff were very friendly during the two breakfasts I had. The hotel is located right by the highway, with a bus stop outside that goes directly to Venice's main island and the airport/train station. It's perfect for travelers who need to catch a flight the next day or are just arriving in Venice and want to rest for a night. The only downside is that the cleaning staff were very loud in the mornings while cleaning the rooms and in the hallway. I was woken up at the same time both days, which was a bit annoying.

We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service. This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell). We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots. Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.

Good location close to Lake Garda. Big hotel. Sober design. Big comfortable rooms. Friendly staff. Good value for money.

The reception was efficient and knowledgeable with information on getting into Venice. The reception also helped us to book a shuttle to Piazzale Roma and the airport shuttle on the next day. The room is clean and tidy with a spacious bathroom. The only problem is the hotel is 26 mins drive from Piazzale Roma and 15 mins drive from the Marco Polo airport. It is possible to take the train to Santa Lucia Station in Venice, the train runs hourly and the train station is about 15 mins walk from the hotel.

We decided with Hotel De Len as our 3D2N stay in Dolomites. The room was very clean and the hotel service was great. It is in a small town in Cortina and we could feel the warmth service from the team. The team did a small upgrade for us as it was our honeymoon and the morning view was great! Would totally stay here again if we ever visit Dolomites

The hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.

Stayed for 2 nights. The hotel and the island are absolutely beautiful — a real gem. However, there’s a big but: catastrophic lack of staff. The service level is very weak. You can see the staff are trying their best, but there are simply not enough people. In the morning, all hands are on deck for breakfast. The reception and concierge desks are empty — when we asked where everyone was, we were told: ”Sorry, they're all serving breakfast.” Breakfast itself was a struggle: huge queues for coffee, and tables were left uncleaned. That said, this is the only downside of this beautiful place. Everything else we really enjoyed. Tip for future guests: Don't be afraid to book a room in the separate building overlooking the lagoon. Yes, it's a long walk, but the view from the room is absolutely worth it.