Hotel Dengan Spa di Victoria, Australia

I absolutely love this place. Even better, I love the discounts I get for rooms via Trip.com, compared to other loyalty programs. The rooms are stylish, the vibe is bright and hip, and the service is quick and friendly. The optional robot check-in is fast and easy to use and the location is very handy.

I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

Location is good to access to public transport. Close to queen Victoria market and aldi supermarket Everyday has housekeeping to clean the room and replace the fresh towel. Sound proof was not good as I can still hear someone running on the floor in the midnight and talking next to the room. If you are light sleeper definitely will be awake by midnight with the poor soundproof Other than that the hotel is good and I enjoy my entire stay

we booked for twin bed and got upgraded for queen and single. The room has huge space that looks recently renovated with complete basic facilities- kettle, fridge, telly. the staffs were friendly and helpful. the location was close to souther cross station with lots of groceries nearby.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

This is an ideal location in the heart of Melbourne city and walking distance to Southern Cross Station as well as having a tram stop on the front door. The staff were really helpful and friendly too and the rooms were fairly clean. My only complaint was the out of service shower on our floor. We only had 2 stalls in the men’s bathroom and with one shower out of service for the duration of our 3 day stay it was inconvenient at times.

Stayed in a service apartment style room with a kitchenette - useful for reheating food in the combination oven microwave. Complimentary laundromat use with detergent was a plus.

I absolutely love this place. Even better, I love the discounts I get for rooms via Trip.com, compared to other loyalty programs. The rooms are stylish, the vibe is bright and hip, and the service is quick and friendly. The optional robot check-in is fast and easy to use and the location is very handy.

I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

Location is good to access to public transport. Close to queen Victoria market and aldi supermarket Everyday has housekeeping to clean the room and replace the fresh towel. Sound proof was not good as I can still hear someone running on the floor in the midnight and talking next to the room. If you are light sleeper definitely will be awake by midnight with the poor soundproof Other than that the hotel is good and I enjoy my entire stay

we booked for twin bed and got upgraded for queen and single. The room has huge space that looks recently renovated with complete basic facilities- kettle, fridge, telly. the staffs were friendly and helpful. the location was close to souther cross station with lots of groceries nearby.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

This is an ideal location in the heart of Melbourne city and walking distance to Southern Cross Station as well as having a tram stop on the front door. The staff were really helpful and friendly too and the rooms were fairly clean. My only complaint was the out of service shower on our floor. We only had 2 stalls in the men’s bathroom and with one shower out of service for the duration of our 3 day stay it was inconvenient at times.

Stayed in a service apartment style room with a kitchenette - useful for reheating food in the combination oven microwave. Complimentary laundromat use with detergent was a plus.

I recently stayed at this hotel and, while the amenities were decent, the location was a major disappointment. Despite being advertised as ”centrally located,” it was quite far from key attractions and conveniences. Public transportation options were limited, making it difficult to get around without spending extra money on taxis or rideshares. Additionally, the surrounding area felt somewhat isolated, with very few restaurants or shops nearby, leaving us with little to do in the immediate vicinity. If you're looking to explore the city or enjoy a more lively environment, I'd recommend looking elsewhere.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Stayed here for 2 nights on a quick trip to Melbourne. Very comfortable bed and plenty of room in the walk in wardrobe for your luggage and clothes. Little tight getting around the bed however nothing major. Plenty of room in the living kitchen area. Close to Woolies and walking distance to city and South Melbourne. Would stay here again

Amazing location next to the river. You can easily run a 5km circuit thru lovely gardens along the river. Breakfast spread is just super great again the view- just gorgeous 🥰

A two day getaway in the King Loft left me wishing I could stay longer. The staff at Crown Metropol made me feel welcome and were nothing but professional, friendly and accomodating. It really was a home away from home, a bed so comfortable that a sleep in didn't feel wrong. Gifted a VIP welcome of French champagne and chocolates that continued to another surprise of an immaculately turned down room and more treats the next day left all of Us smiling. The extras and attention to detail was first class with the added benefits of amazing views over Melbourne in a luxurious apartment that my family didn’t want to leave. I haven’t even mentioned the pool and day spa, or breakfast at Mr Hives! Thank you Crown Metropol ♥️♥️

Staff were all very helpful and it was a smooth and easy process for check in and especially express checkout. Appreciate the free luggage storage. Complimentary Breakfast was simple but delicious. Hotel is very close to the city and easy to walk to Flinders. Hotel room was very quiet and blackout roller blinds work really great for the sunny Melbourne. Very clean and has basic necessities.

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

It was the first time I stayed at crown promenade Melbourne. It is very conveniently connected to crown ******, and the reception staff very friendly and helpful . The room was bright , spacious and clean . I intend to book another stay in the new year .

Todo perfecto, la atención al cliente fue la mejor. Siempre fueron muy amables conmigo, sobretodo Zuri. Ella hizo la diferencia en mi estancia y sobretodo me dio buenos consejos y estuvo atenta a todo. Zuri hizo que mi estancia en Melbourne fuera imoresionante. El desayuno estuvo delicioso y las habitaciones muy cómodas. Recomiendo este hotel bastante.

Location, cleanliness, and facilities in this hotel were very good, though the staff weren't very friendly they helped me whenever I had a concern or a request making things lot easy. Yes Optus couldn't get any network on my iphone, I couldn't use any mobile data or do hot spot. There were only two lifts, and long wait for lift is a disappointment particularly on busy days, and the lifts were also very cramped when there were more traffic. There isn't a computer desk or a computer chair, so if you travel for business it hurts your back.The dining chairs were also pretty ordinary for the Oaks brand. Location is the best for public transport or simply roaming around the Yarra river and southbank, flinders street is a short walk from the apartment. The apartment in general was very clean, and the amenities were also very good, bed and bathroom were neat too.

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Great addition to the Melbourne airport precinct. We stayed 1 night as we had a very early morning flight. Room was very comfortable, spotlessly clean and we had a good night's sleep. Didn't notice ANY noise from outside or nearby rooms. Plenty of room for 2 of us, each with a large suitcase. The staff were all genuinely friendly and more than willing to assist. Check-in machines were a breeze to use and we loved being able to check-in quickly and be on our way (same with checkout in the morning). We noticed a lot of people lining up in queues which was unnecessary. We had a couple of drinks at the bar - staff here were also friendly and attentive. We had dinner at Boccata which was tasty, but we felt it was overpriced. We look forward to coming back once Amber State is open...feel like that might be more our thing! There is a shuttle if you need it, but as 2 x able bodied adults it was a very quick walk (undercover) through the carpark to the terminal. All in all, recommend it and we'll definitely be back!

This hotel is only a 5 - 10 minute walk from the airport (depending on which terminal you’re going to). The room I had was small but very clean and the bed was excellent. Overall very happy. It got me out of trouble when I missed my connecting flight and didn’t break the bank!

My wife and I had an early morning departure and the thought of getting up at 4.00 am or earlier, and driving to the airport had no appeal. So we stayed one night at HI, using their package for a one night stay and 4 nights parking. We usually park next to the terminals, so premium parking charges apply. For us the overnight cost including parking for 7 days was only marginally more then we would have paid for premium parking, really good value for our money. The hotel is geared to the high turnover of arriving and departing passengers and caters for them very well. Check in/out is rapid, friendly and professional. The dining room and bar staff get on with the job, in good spirits. The menu is ideal, catering for hungry travelers from many places with appropriate and well priced, and tasty cuisine. Our room was probably the basic offering, but quite large, spotless and comfortable. Transfers to/from the airport, a 3/ minute ride were handled expeditiously at no charge. We parked our car beside the hotel in a secure zone and it was ready to go on arrival. All up with were very pleased with the package and would recommend it to anyone like ourselves, avoiding the challenge (traffic jams) of an early departure.

While this new hotel is a welcome addition to the airport precinct, our visit suggested that it has some way to go to reach its potential. On site parking was easy, and check in was welcoming and efficient. Our issues started with one of the rooms we had booked, which had an inoperative blind, essential to black out the room. A room change was ultimately required, which was unfortunate considering our friends were relocated to a higher floor. At breakfast the following morning, we could not be located on a manual record of guests; apparently the automated system was down, so getting in to the restaurant took us some time. Having breakfast proved a bit of a challenge...a single coffee machine ran out of beans twice; the single toaster had lost a knob, which meant only two of its four slots could be used, resulting in a substantial wait for toast. Sugar was not provided at the tables, and it took a lengthy search to locate a packet of sugar. While the buffet was adequate, at the price we expected at least an omelette station, but WYSIWYG applies. Staff were slow to clear plates away, and the overall impression was one of dis-organisation and a degree of detachment bordering on disinterest, or perhaps just resignation. On the plus side, the rooms are nicely proportioned and well-equipped. Checkout proceeded efficiently, though my visa card record had been expunged by the system and needed to be re-processed. The location is excellent for T4 passengers particularly. We normally stay at another airport hotel which is similar in price, but thought we would give the Novotel a try. It might be a while before the value proposition it represents encourages us to repeat the experience.