Hotel Dengan Spa di Victoria, Australia

I loved the location — it’s set in a comfortable part of the Docklands with a shopping centre nearby. The room and bed were very good, providing a comfortable stay. However, my only disappointment was the cleanliness: many surfaces, including the cups, had fingerprints and grease marks, which suggested a lack of proper cleaning. I ended up cleaning them myself. That said, the staff were excellent — especially at the front desk, where they were professional, welcoming, and very helpful.

Location is great, easy to find and plenty of parking space. The rooms were newly renovated. I didn't mark the service a perfect score, as we have some booking confusion. I purchased set dinner and a bottle of champagne that was not acknowledged until we reminded the restaurant and was quicky sorted and we had a very good dinner, but upon check-out there was billing issues, it's also sorted by the supervisor, but could have been avoided. The pool was closed, and the gym is too small. Overall it’s a great place to be, relaxing atmosphere and friendly people

The room facilities look nice from a distance, but appear rather worn upon closer inspection. There was no bottled water provided, the towels were only moderately clean, and the housekeeping staff didn’t notice that the box of tissues had run out and failed to replace it.

I stayed at Mantra for two days, and it was a completely different experience on the way to and from the Great Ocean Road. On the first day, we were assigned a room on the second floor with its own garage downstairs. The service was excellent; they provided slippers and shampoo, and the room facilities were complete and comfortable. On the return trip, they said the hotel was fully booked, so we were given a room on the first floor without a garage, meaning we had to park near the front desk. What's more, the electrical appliances in the room were terrible. When I asked to change rooms, it wasn't possible, and it took a long time for someone to come and fix things. Later, when I asked for slippers, they said they didn't have any. 🙂↔️

Excellent location. The service is fine. The room was very clean and tidy. I would like to use this hotel again.

We thought the staff was excellent, friendly, helpful and professional. The food for breakfast was absolutely beautiful, fresh, great variety and the eggs cooked to perfection. Everything was clean and our experience with your Hotel was wonderful we would thouroughly recommend others to stay.

Had a great stay at Deep Blue Hot Springs. The room was spacious and had a balcony. The breakfast was just a really basic spread. Nothing fancy. Better off spending the money elsewhere, like at a cafe in Warrnambool. The hot springs were great! Really recommend it to anyone staying here 👍🏻

Parking is very convenient at the door of the room. Laundry service is provided for 15 Australian dollars per bag. It is a little far from the beach, but most people drive so it is not bad. Barbecue is available in the public area

A very good stay experience. This is a self-driving campsite located in Torquay, the starting point of the Great Ocean Road, with a variety of room types. The rooms are large, clean, and equipped with fully equipped kitchens. We purchased ingredients from Coles and WW not far away and made two meals ourselves. The campsite is conveniently located on Ocean Road, just a few minutes' drive from the town centre. If you check in after hours, they will put the keys in the safe at the entrance, and you can ask for the safe password with just a phone call.

Great hotel, restaurant coffee and meals on the ground floor are good. The cocktails in the lobby are also well prepared in the evening. The hotel has a free swimming pool sauna and a small hot spring pool, free bath towels at the front desk, and the hotel courtyard has a beautiful view. The staff at the front desk was very friendly. They took us to the room and introduced the room facilities. It was so good that I wanted to tip, but my wallet was 50 because I was stingy, so I didn't want to.