Hotel Dengan Spa di Victoria, Australia

We had a lovely stay at Balgownie Estate. The room was spacious, very clean, and comfortable, with a relaxing balcony that offered a beautiful view of the stars at night. It really added a special touch to the stay. The breakfast buffet was generally okay, a decent selection to start the day, though not particularly outstanding. Overall, it’s a peaceful retreat in a great location, perfect for unwinding and enjoying the beauty of the Yarra Valley.

I booked to stay at the location on short notice and in the days before an event in Melbourne. Regarding the booking I got a very good rate. I can’t complain about the price. The location was excellent for my needs and was close to the city centre and food. There is an Aldi directly beside it too. The overall check in and I suppose check out process was easy enough but I felt like the counter staff were expecting a complaint when you approach and so weren’t very friendly until they realise you aren’t complaining, at least I wasn’t. The room to be honest was fine. The place is not brand new but the sheets were clean, the shower was clean and for $90 a night I had a 2 bedroom apartment with enough space got 4 people so it was fine. I read reviews on another site after booked and it was harrowing thinking that I was going to be staying in a bed bug infested dirty roach hotel however, it was not the case. Overall the room was honestly run down with old furniture but there was a full size working fridge, microwave, tv that worked and had Netflix, hot water and a comfortable enough bed with clean sheets.

Main building is lovely and cosy with its open fires on a winter's evening, although it's a shame that the bar closed around 9pm and the main building by 10pm, so I had to go and sit in my room, which was in an outside block and quite cold, especilally because there was quite a gap at the bottom of the main door. The rooms are comfortable with lovely decor. I used the spa the next morning, which was small but relaxing. It would be great to be able to get a discount as a guest at the hotel.

We arrived late but we managed to pick up the keys. Thank you so much. The toilet in the room is very cold during the June period. The heater in the room doesn't cover that space. The water could also be a little warmer during winter. We had turned the tap to the max and found the water lukewarm.

We stayed for 3 nights! The location is great! Super close to the Queen market and stations. We enjoy the SPA and swimming pool, the room is nice and clean. The kitchen facilities was not very enough! The cooking stuffs was very small. It was not enough to cook food for 4 ppl, and no oven equipped. One point made me very disappointed to the hotel. We left the room at 10:40am, and expected a cleaning service after we left. When we return after 3pm. The room was not cleaned, no bath towel, no replace of shampoo and shower gel, and the rubbish bin was totally full after 2 nights stay. I got a card at the door said we put a ”Do not disturb” sign (we didnt put) , and the staff wrote at 1:40pm. I went to the reception and bring the supplements myself. The receptionist said will investigate the situation, and it was no any follow-up and reply to me. This was the 1st time I have ever met, and it was a very bad ending in the au journey.

Had a nice stay here，with nice yard and well organized rooms! Friendly reception staff and also the bar, the place is clean and stylish, recommended for those buddy heading to the great ocean road!

Room is spacious but the pool is a bit small and don't feel that clean (might due to lack of lights). Hotel's location is great with easy access to the largest shopping center. Staff are super friendly and also provided us a small plate of sweets to celebrate my patterer's birthday.

Clean comfortable and the staff are friendly and helpful. Sebastopal club is across the road, and Coles 200 metres down the road. Sovereign Hill and Ballarat main street are a 10 minute drive away.

Room was really spacious and kitchen came with basic seasoning namely salt and pepper. There were tons of cockatoos on the porch in the morning so it can be a bit noisy but most people would usually be up by then so it should be fine.