Hotel Dengan spa di Victoria, Australia

I stayed at the Park Hyatt Melbourne on my solo trip and was very satisfied with the overall experience. The room was spacious and quiet, and the housekeeping was meticulous. The bedding was comfortable, leading to a great night's sleep. The hotel environment is elegant, and the location is quite convenient, with a luxurious ambiance throughout. The staff were professional and polite; both check-in and check-out were very smooth. The facilities are well-maintained, making for a relaxing stay. It exceeded my expectations overall, and I'll definitely prioritize staying here again next time I'm in Melbourne.

The Novotel and Holiday Inn share a lobby, and it's less than a 10-minute walk to the terminal. Check-in was quick, and the room was quite spacious, even coming with a coffee machine. For a coffee lover like me, that's a huge plus, especially since many 5-star hotels in China don't offer them in rooms, though I didn't end up using it since breakfast was included. You can even watch planes take off and land from the room. In contrast, the breakfast was pretty standard with limited options. However, for anyone used to a Western-style breakfast of bread, coffee, juice, eggs, and sausage, it's perfectly adequate.

Centrally located, within walking distance to major attractions, right next to Chinatown with plenty of delicious food options. Plus, the hotel provides slippers and toothbrushes.

This hotel deserves a five-star review! I wish I had stayed at the Sheraton for my entire trip to Melbourne. It's in the city center, which is incredibly convenient, and even late at night, around 8-9 PM, there are still plenty of people around, making it feel very safe. When I checked in, there was a Chinese-speaking staff member available. Although the person who actually checked me in was of Indian descent, a Chinese colleague came over to make sure everything was alright before leaving. They even offered me a complimentary glass of champagne! The hotel room was spacious and clean, definitely the best I've stayed in during my past two weeks in Sydney and Melbourne. It certainly lived up to expectations! Right outside the hotel, there's a Rolex store, and if you walk down the street, you'll find the Town Hall and a church. There are plenty of options for dining, entertainment, and shopping. It's also not far from Australia's famous WWL? Or was it WWs?

We stayed there one night as we have booked the hot air balloon flight. Thus, didnt have much opportunity to use any facility except the restaurant. We had dinner there and food and wine were great. However, we noticed that some staff werent paying much attention to asian guests. While serving the food up to western guest, the staff was introducing the food in details but not to us. Furthermore, it took a long while to get our desserts.

Location: The hotel is situated in a very quiet area, perfect for a peaceful getaway. Nights were serene with barely any car noise. It’s about a 10-minute drive to a nearby mall with Coles, Kmart, and other essentials—super convenient. For travelers, it’s around 40 minutes from the airport, which is manageable. Cleanliness: This was a mixed bag. Upon entering, we noticed a burnt iron mark and several purple stains on the carpet. We made sure to report these to reception immediately due to the $300 AUD bond fee, to avoid being held responsible. Being close to a lake or river meant encountering mosquitoes and some large flies. We also found spiders in the bathroom, but we managed to catch and release them outdoors. Towels provided were an issue—one was dirty when we checked in, and even the replacement towel the next day had stains. However, the beds were spotless, which was a relief. Service: The front desk staff were excellent—friendly, thorough, and accommodating. They explained all the amenities, including the location of the gym and pool, and handled our late checkout request graciously. Facilities: Although I didn’t personally use the gym or pool, the in-room facilities stood out. The smart TV was a bonus, with access to YouTube, Disney+, and Prime Video, ensuring entertainment for the family. Room: The two-bedroom apartment was incredibly spacious, with two bedrooms flanking a central living room. Each bedroom had its own bathroom, complete with an exhaust fan to keep the heat out. The beds were the highlight—so soft and comfortable, providing an excellent night’s sleep. Overall: While the initial issues with bugs were unpleasant (I dislike insects), once we cleared them out, the stay became very enjoyable. The spacious layout, serene environment, and cozy beds made it a pleasant experience overall.

The hotel boasts excellent facilities, especially the indoor pool which was incredibly enjoyable. Both within the hotel and in the surrounding area, it's a food lover's paradise, with a wide variety of world-class cuisine offering top-notch flavors. The rooms are spacious and clean, and the front desk team is highly professional and courteous, truly deserving of praise.

I stayed at house 13 on March 10 2025, and there a gang of black people having a party over the night at house 12. I don't want to discrimate people and I used the word ”black” merely to describe that group of people that night. The music is very loud, and from time to time there are heavy drum beats which you can feel the vibration from the floor, and sometimes they knocked the wall of the townhouse separating house 13 / 12, and I supposed no one can sleep under this situation. Both my wife and me could not sleep but scared because they are young & strong black males. Finally we turned on the light at 2 a.m. and open the curtain to tell them to quiet from our 1/F balcony when 3 of them were arguing with a woman loudly in the common backyard. They ignored and continued! At 5 p.m. it's raining but I could not tolerate anymore, I went out to tell them silence please! A big tall black guy (not brown, very black) said ” I got you!”. Frankly speaking, I was a little bit scare., but what elase I could do?! When the reception open next day (house 1?), I complained and requested a change of room (actually house). The reception ladies are very friendly and they said they had reported the police twice that night for the noise is too loud & affecting many customers staying at different houses that night. But they do the same regardless the police warning. According to the reception, she had blacklisted this customer from booking the Quest hotel chain nationalwide (Australia) anymore. When I returned to the hotel the other day, I got a thank you card apologize for what had happened together with a bottle of wine for the inconvenience caused. Although I had a nightmare in this hotel, I think it is a one-off incident, and I will still recomend this service apartment.

We had a pleasant stay at the resort during our visit to the penguin parade. The amenities were well-equipped and complete, making our time there comfortable and enjoyable. One small suggestion — it would be great if the resort could provide additional trash bags, as the ones supplied were not quite sufficient for our needs. The customer service was excellent and the staff were friendly and helpful. One improvement that would greatly enhance the checkout experience is the introduction of an express checkout option, such as a key drop-off box, to avoid having to queue at the counter just to return our keys. Overall, a lovely stay and we would recommend the resort to others!

The location is good, near to QVM and also within walking distance to Melbourne Central and Emporium Melbourne. The housekeeping staff service was average as they didn’t bother to top up the beverages or toiletries daily despite us having 4 pax staying in the 2 bedroom apartment for 6 days, we need to ration the usage to ensure we have sufficient for the next day, they only did so after we clarified with the front desk that we are entitled to these items and there is no restriction on the quantity per room per stay. They also didn’t clear the room as the previous customer’s items were still left inside the fridge when we checked in. The front desk staff also treated customers differently, with Caucasian given a late checkout when requested. When we asked them for late checkout, we were rejected outright. They only agreed when we tried asking on the last night and after giving them so many negative feedback during the stay.