Hotel Dengan bar di South Sumatra, Indonesia

Spacious, clean, and comfortable room with very friendly service. It made my family and me feel right at home at Novotel. Next trip, we'll definitely choose Novotel again. Thank you, Novotel!

I stayed at Aryaduta Palembang for 3 nights and was very satisfied with my entire experience here. The staff were very friendly, helpful, and always provided excellent service. The pillows and mattress were also very comfortable, allowing me to sleep soundly every night. The breakfast provided during my 3-day stay was delicious and offered a wide variety of options. I can honestly say that almost all the food I tried was tasty and satisfying. The hotel's strategic location near the mall made things very convenient. I will definitely choose this hotel again if I visit Palembang in the future.

This hotel is comfortable for families because the rooms are spacious, there's plenty of storage, and the beds and pillows are soft. The location is also directly connected to OPI Mall, which is very convenient for shopping. The service is friendly, and the breakfast is delicious. The downside is that the lighting in the rooms and the corridor to the elevator area feels quite dim, which is a bit uncomfortable. Hopefully, the lighting can be improved in the future so that the hotel area feels brighter, more comfortable, and visually appealing. Overall, this hotel is quite recommended for families. 👍

excellent service ever!!!!.. very recomended hotel in Palembang.. we arrived in a evening, the security have a good knowledge of service, help us to call the bellboy and bring our luggage to the lobby. the customer service very friendly and helpful. i got a lot of convinience and highest service from them. the room cleaniest hotel room ever. we got connecting room. the swimmingpool is small but no worries kids got a lot of happiness play on it. last but not the least.. they offering palembang foods' breakfast. the choice is not as much as i though but its enough to taste a from the sour savory food until sweetness.. maybe next if i come back palembang , will chose this hotel agai.. thanksss all staff the excelton more success and famous!!!

The location is quite strategic; there's a mini-mart and a restaurant right next to the hotel. However, the room and the breakfast area are small and cramped, which isn't ideal if you're traveling with small children.

We ordered family room, supposed get sofa bed, but the sofa bed broken so must change with extra bed. Put some cookies on the table then few minutes later many ants came eat the cookies At night the electricity down/trip, first night 3 times, 2nd night 5 times so we have to on again the aircond and TV every time the electricity down Behind the bed found coachroach, called the cleaner, he found 3 coachroachea under the bed, and midnight found coachroach in the bathroom asked cleaner to clean it in the morning but still after cleaning we found coachroach in the bathroom The room no 921 must be totally Cleaned The location good near to every where

The design is great and the bathroom is super comfortable. However, the bed isn't that comfy because there's a split in the middle, like two beds were put together. Also, the room type I chose didn't have a view; the window faced a wall, which was a bit boring. On the plus side, the breakfast was delicious with many options.

I stayed with my wife and 2 children (2 rooms) at the hotel. The hotel service seemed unprepared to handle the large number of guests. The breakfast room was very small and unable to accommodate guests, as well as the limited food options. We had to wait 15 minutes in front of the reception with other guests to get a seat for breakfast. Towels at the swimming pool were also unavailable. The parking area was quite spacious behind the building, but there was a lot of trash and construction debris. Otherwise, it was standard for a 4-star hotel.

Finally, I got to stay at the best hotel in South Sumatra! I could see the Ampera Bridge right from my room. The staff were friendly, the whole place was clean and kid-friendly. The breakfast spread was incredibly complete; I especially loved the Laksa. I'll definitely be back next trip! 💕

The location is truly strategic, and the staff are incredibly helpful, especially when I ordered an early breakfast for takeaway. They prepared it, and it's a great service for anyone with an early flight. The only downside is the limited parking; if you arrive late, you might not find a spot for your car.