Hotel Dengan Bar di Mandalay, Myanmar

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

Value for money, two staff can speak English fluently and all staff are helpful and customer caring. They help to arrange transportations efficiently and provide recommendations for sight seeing. Foods are fine. Even though some of the staff are unable speak English, they would try their best to offer help.

The superior room is small but enough to live in. All amenities and facilities are just fine but one small thing, no provide breakfast but there are many restaurant around the hotel. The bath room with magic mirror is very nice and impressive. I sure to come back and stay in this hotel.

The hotel location is in the middle of Pagoda Field with authentic decoration. Cleanroom. Great Food with a variety of choices with wine selections.. Staffs are helpful. Stunning view and golden hours viewpoint tower.

Hôtel sympathique mais un peu vieillot au niveau des installations. Climatisation très bruyante dans la chambre qui était vraiment grande. Personnel souriant et prêt à vous rendre service. Piscine intérieure vieillotte, à vraiment déconseillé. J'ai eu la mauvaise idée de faire appel au service de buanderie. Le service rapide est vraiment top mais en tant qu'étranger le prix compté en dollars est 3 fois plus cher que pour les locaux. De plus lorsque j'ai voulu payer en monnaie locale, Le taux de change a été augmenté d'un tiers ! Bref si je n'avais pas râlé immédiatement j'aurais payé près de 35 US Dollars au lieu de 27 US Dollars pour 6 caleçons, 5 T-shirts, 6 paires de chaussettes, un jean et 2 chemisettes. Petit déjeuner bien avec fruits frais et excellents yaourts. Restaurant avec un large choix et pas trop cher.

Great a**osphere and we plan to return many times. We are teachers in Mandalay and know many places to have dinner and drinks - this is one of the best. Very laid back a**osphere, live music often, and the manager is a great guy.

We spent one night on May 13th at Popa Mountain Resort. The trip was a business trip, but we felt enjoyed and satisfied. Upon entering the resort, We received a warm welcome from GM Mr. Kyaw and the staffs. On the way from the reception to the room, the views I had seen, were #Wow for me. Resort created with beautiful nature. The food that they serve is also lovely. Especially their Burmese food is very delicious. It was a peaceful trip during the cold weather. Thank you to the GM and all the staff. Will come back again.

I only stayed 1 night at this hotel but it’s absolutely wonderful. Unlike most hotels in SE Asia the beds here are so comfortable and not rock hard. The shower was great, the water is hot and the pressure is perfect. Breakfast is 5/5 because there’s such a wonderful variety. They had fresh pastries and an actual omelette station. Another highlight of this hotel is the rooftop. There’s an infinity pool and a bar. It was nice to NOT have to scream across the table to chat with my fiancé because the atmosphere/ambiance is perfect. Nice light music and a very chill place to be. I highly recommend this hotel.

Расположение отеля очень удачное: мы пешком ходили и к королевскому дворцу, и смотреть все прочие достопримечательности. Ну а когда мы нанимали тук-тук, чтобы ездить по пригородам, то по большому счету все равно, откуда вас забирают. Вокруг масса магазинов, торгующих текстилем, много забегаловок, на соседней улице большая фруктовая лавка, кроме того, на соседней же улице стояло несколько грузовиков, которые торговали дурианом по бросовой цене (в сравнении с Таиландом). В шаговой доступности есть дрогерии COCO и AEON, где по довольно невысокой цене можно купить и лапшу/рис, и ассорти фруктов, и местные специалитеты. При этом место довольно тихое, нам в номере было комфортно. Номер средних размеров, уютный, есть кондиционер, чайник, сейф. Каждый день кладут заварку, кофе, но почему-то не кладут расходники в ванной, хотя коробка под них стоит. Уборка и смена полотенец каждый день, белье меняли каждые 2 дня. Единственное, к чему могу придраться - так это то, что горничные не очень внимательны, в ванной закончилось мыло и гель, а поскольку они не проверяли емкости, то пришлось пнуть. В один из дней пришли в 16 - номер не убран, тоже пнули. Почему-то нет таблички ”не беспокоить”, и на следующее утро к нам в номер вломилась горничная, хорошо, что мы оба были в ванной и дверь была закрыта на цепочку. Вечером в 20.00 выключают свет, ровно на пару минут, потом включают. Довольно слабенький инет. Предупредили, что в последний день будет рано выезжать - приготовили ланч-бокс и даже воду не забыли. Помогли с заказом тук-тука для того дня, что мы планировали смотреть старые столицы, вели переговоры с тук-тукером. Очень милые и приветливые.

Checking in Everyone seems to be busy for nothing or as they pretend to be for such a small boutique property. The stuffs were not tech-savy and; uncertain of how to approach about a good warm welcome. Didn't offered me the welcome drink, with an excuse that they don't have it anymore. F&B Horrible and atrocious f&b team, made me wait there for I hour with no attendance for service nor even greeting or directing me to a seat, stuffs were busy attending other inconsequential guest whom they were preoccupied cajolin! and fawning over whom they assume to be affuent and wealthy. Definitely there's a double standard for service, thee only give good service to whom they perceive worthy. The bar opens at 4 but there were no staffs at 6, was willing to spend my money since I was on holiday mood , only to be ruined by disservice of ineptitude when they cant offer dot of the readily available menu. Customer Relation management I stormed up to complain about the terrible service, FOM made the horrible mistake by following up with a free drink and BBQ , thinking I would want services for free, they couldn't guarantee that mistake would not happen again anc straight away compansate someone with a condescending approach, i dont want their money. I had to eat outside for a better service and to ensure that I would not be mortified by little details. No transport was provided for the inconvenience of eating outside , for the better service that they cant guarantee. Management team started knowing on my door incessantly to the point that I was stressed out, all other department came and apologized except for the f&b team I'm a travel vloger with more than 2000 reviews for travel video on Youtube for an eminent company, been frequenting to hotels like Marriott Ritz Carlton, four season, Hilton , Wyndham, shangri-la and the accor group (sofitel , Novotel, swissotel) never was i disrespected with such insolence. They never arrange for my subsequent stay when I say I will be moving out without staying them for the night , I had to make my own reservation at a better hotel where I will be happy spending my money, no transport no compensation or whatsoever! The reason people chose boutique hotel over 5 star is because we think we might get a fast and efficient service with the warmth oftogetherness in a small hotel. But no this hotel proves everything wrong, they are not of world standard and wil never be. I ,conisseur of hospitality, am against this type of establishment flouting standard and I will keep on writing reviews for the awareness of other people. I have repute on other sites like agoda and booking.com and will be review them for good, please avoid this hotel at all cost. They will take you money only to put u in misery

Value for money, two staff can speak English fluently and all staff are helpful and customer caring. They help to arrange transportations efficiently and provide recommendations for sight seeing. Foods are fine. Even though some of the staff are unable speak English, they would try their best to offer help.

The superior room is small but enough to live in. All amenities and facilities are just fine but one small thing, no provide breakfast but there are many restaurant around the hotel. The bath room with magic mirror is very nice and impressive. I sure to come back and stay in this hotel.

Hôtel sympathique mais un peu vieillot au niveau des installations. Climatisation très bruyante dans la chambre qui était vraiment grande. Personnel souriant et prêt à vous rendre service. Piscine intérieure vieillotte, à vraiment déconseillé. J'ai eu la mauvaise idée de faire appel au service de buanderie. Le service rapide est vraiment top mais en tant qu'étranger le prix compté en dollars est 3 fois plus cher que pour les locaux. De plus lorsque j'ai voulu payer en monnaie locale, Le taux de change a été augmenté d'un tiers ! Bref si je n'avais pas râlé immédiatement j'aurais payé près de 35 US Dollars au lieu de 27 US Dollars pour 6 caleçons, 5 T-shirts, 6 paires de chaussettes, un jean et 2 chemisettes. Petit déjeuner bien avec fruits frais et excellents yaourts. Restaurant avec un large choix et pas trop cher.

Great a**osphere and we plan to return many times. We are teachers in Mandalay and know many places to have dinner and drinks - this is one of the best. Very laid back a**osphere, live music often, and the manager is a great guy.

I only stayed 1 night at this hotel but it’s absolutely wonderful. Unlike most hotels in SE Asia the beds here are so comfortable and not rock hard. The shower was great, the water is hot and the pressure is perfect. Breakfast is 5/5 because there’s such a wonderful variety. They had fresh pastries and an actual omelette station. Another highlight of this hotel is the rooftop. There’s an infinity pool and a bar. It was nice to NOT have to scream across the table to chat with my fiancé because the atmosphere/ambiance is perfect. Nice light music and a very chill place to be. I highly recommend this hotel.

Расположение отеля очень удачное: мы пешком ходили и к королевскому дворцу, и смотреть все прочие достопримечательности. Ну а когда мы нанимали тук-тук, чтобы ездить по пригородам, то по большому счету все равно, откуда вас забирают. Вокруг масса магазинов, торгующих текстилем, много забегаловок, на соседней улице большая фруктовая лавка, кроме того, на соседней же улице стояло несколько грузовиков, которые торговали дурианом по бросовой цене (в сравнении с Таиландом). В шаговой доступности есть дрогерии COCO и AEON, где по довольно невысокой цене можно купить и лапшу/рис, и ассорти фруктов, и местные специалитеты. При этом место довольно тихое, нам в номере было комфортно. Номер средних размеров, уютный, есть кондиционер, чайник, сейф. Каждый день кладут заварку, кофе, но почему-то не кладут расходники в ванной, хотя коробка под них стоит. Уборка и смена полотенец каждый день, белье меняли каждые 2 дня. Единственное, к чему могу придраться - так это то, что горничные не очень внимательны, в ванной закончилось мыло и гель, а поскольку они не проверяли емкости, то пришлось пнуть. В один из дней пришли в 16 - номер не убран, тоже пнули. Почему-то нет таблички ”не беспокоить”, и на следующее утро к нам в номер вломилась горничная, хорошо, что мы оба были в ванной и дверь была закрыта на цепочку. Вечером в 20.00 выключают свет, ровно на пару минут, потом включают. Довольно слабенький инет. Предупредили, что в последний день будет рано выезжать - приготовили ланч-бокс и даже воду не забыли. Помогли с заказом тук-тука для того дня, что мы планировали смотреть старые столицы, вели переговоры с тук-тукером. Очень милые и приветливые.

Hotel Nova a lovely little hotel. We received a warm welcome and a great introduction to the hotel. The rooftop bar was amazing. and the staff are just lovely. They helped with our tours of Mandalay and arranging additional tuk tuks and a bus to Bagan! So grateful for all the help Breakfast was minimal but this was the same all over Myanmar so no complaints. We had a few cocktails a few evenings and some meals in the evening and were quite delicious. Coming into the dining room the staff would change the channels to justin bieber music channel I believe thinking this is what we would like. Another trend we witnessed over Myanmar. Such innocent fun. I really enjoyed staying here. My only issue was the cleanliness of the room. the walls has marks on them that really could have been cleaned quite easily. Marks from food that spilled or something. Room was clean otherwise. Would stay here again

The hotel lobby is very clean and really nice looking and the hotel staff is wonderful. They’re all very friendly, very welding and very professional. Everyone spoke English and was eager to help. When I got to my reserved room the smell of cigarettes was way too strong so they came became with 3 different room keys and proceeded to show me other options. This in my opinion is EXCELLENT customer service. Pros: staff is amazing, and the upstairs breakfast buffet was good. The dining room is really nice and the views from the 10th floor are great. Asian style breakfast but still tasty. Pricing of the rooms are also very reasonable and the rooms are VERY clean. Cons: sleeping at night was very difficult because the other customers on my floor were drunk and continuously came knocking on my door and ringing my doorbell. Fortunately, the staff was wonderful enough to come upstairs and talk to them. Overall, I’d stay here again. Hopefully they will re-open the skybar and restaurant in the evenings during high season.

The hotel location is in the middle of Pagoda Field with authentic decoration. Cleanroom. Great Food with a variety of choices with wine selections.. Staffs are helpful. Stunning view and golden hours viewpoint tower.

Отель далеко от всего, рядом нет не чего , вечером сходить куда-то поужинать например не куда. И в отеле не поужинать.От дороги тоже далеко. Если вы на машине то нормально. Завтрак хороший, номер нормальный, на пару ночей само то. Предлагают на ресепшен полетать на шарах. Мы у них брали 130 $. Супер! Баган вообщем потрясающий !

We spent one night on May 13th at Popa Mountain Resort. The trip was a business trip, but we felt enjoyed and satisfied. Upon entering the resort, We received a warm welcome from GM Mr. Kyaw and the staffs. On the way from the reception to the room, the views I had seen, were #Wow for me. Resort created with beautiful nature. The food that they serve is also lovely. Especially their Burmese food is very delicious. It was a peaceful trip during the cold weather. Thank you to the GM and all the staff. Will come back again.