Hotel Dengan Pools di Valencia Community, Spain

Clean and with very friendly staff and careful to the needs of the guest

Stayed here for 1 month, on a BnB basis. Had a really good experience. Breakfast, although not exactly an English fry up, it was close enough. With the continental choice it provided more than enough range. Cleaning was efficient and thorough, the room was large and generally quiet, and check in was well organised. The hotel good for us, as it is not near the centre of Benidorm, but close enough, we had scooters, with buses direct to the airport below and a train station a 2mins walk. Superb. Not much noise from roudies, but when it did happen the staff reacted quickly, so only 1 nights problem. The culprit who we heard walking up the road to the hotel, and crashing through the corridors was evicted. Be warned, but good for guests. I would recommend and will return.

The hotel is right by the sea, the service is very intimate, the breakfast is very rich, and there is rarely a breakfast provided by champagne. There are more elderly people in the hotel, the living environment is orderly and quiet, and the car station is 6 Euros.

This is a nice hotel, conveniently located near the beach. Street parking was a challenge on weekends, and while there's a garage, it's quite expensive for longer stays. The breakfast buffet was well-organized and offered a good variety. A significant drawback was the difficulty in communicating in English; a basic grasp of Spanish is really necessary. We also had to request fresh bed linen after 7 days. On the positive side, the staff were helpful and friendly. The double bed was comfortable, and we enjoyed a wonderfully hot shower. However, the room itself was very small, with the shower literally in the main area, and there was limited storage space. The swimming pool was excellent!

The room is very spacious, the bedroom and bathroom are separated, the reception staff is very nice and even delivered the luggage to the room.

Very friendly staff. Welcoming and very co-operative. Hotel very modern, nicely refurbished, absolutely excellent full breakfast and room spotlessly clean. Nice swimming pool outside with sliding roof, very sunny location. Good gym. Local facilities, many restaurants nearby, large shopping centre close and IKEA nearby walking distance. Hotel located some miles from town centre but cabs no problem and bus stop 20 mins walk. All staff speak English. Most enjoyable stay.

Overall we had a really nice stay at this hotel and it fit the exact purpose we needed for, it was also the best value of anywhere around. The hotel was clean and the room and the staff were lovely , every time we needed some information the staff were very helpful. The breakfast service was a buffet and at 15 EUR/ person represented great value with lots of different options for different kind of diets. I was running the marathon in Valencia and needed to keep my diet plain and clean, for anyone else doing something similar in the future I would say that the breakfast and the dinner are sufficient to correct carb load if that's what you need to do. The dinner buffet was 25 EUR and unlike breakfast, did not include any drinks. It was still good but a bit too expensive, we felt a bit too compelled to order paid drinks and there wasn't really anything I needed from the drink menu, I didn't like this. There are also things that could do with improvement, especially considering the 4 star rating of the hotel. Some of the facilities and amenities are now very date, particularly the TV in the room was very old and too slow to operate. The gym was quite decent for a hotel and had good weight options , but I would advise against using the treadmill, the belt got stuck while I was using it and I almost fell. Either the belt needs replacing or the entire treadmill. The sauna is free to use and was really nice, but the wooden benches are very loose and feel like they could give way especially on the top bench. None of these problems were big or impacted our stay, but the hotel should consider upgrading in the future to maintain their high standard.

The hotel itself is very nice. It looks beautiful and is very clean. My problem with the hotel, and this is no reflection on the staff, is that the pool, bar, and restaurant were all closed. The weather was beautiful and the main reason we picked this hotel was based on the pool on the rooftop. That was incredibly disappointing, so if you plan on staying here any time other than the middle of summer, don’t expect to use any of the amenities.

The hotel environment is beautiful, the rooms are simple and quiet, suitable for vacation The disadvantage is that the air-conditioning ventilating fan is very noisy, the bathroom ventilation fan is turned on, and the TV sound can not be heard directly. Fortunately, the night we went there was not very hot and it was all turned off.

The room was very clean. Although it was not big, it was enough for one person. It also had a small balcony. There was also shower gel for washing. European hotels do not have slippers, so you need to bring your own toothbrush.