Hotel Dengan Bar di Federal District, Mexico

Everything is good very convenient location and with the breakfast made everything easy. Service people also very nice. 

I was a bit hesitant when booking this hotel, wondering if it would be noisy being on the street. It turned out to be not noisy at all, as the hotel has two layers of windows, and when they are closed, you can hardly hear anything outside. Transportation is very convenient; it takes less than half an hour to get to Constitution Square on Line 2. The room was very clean, and the sheets were changed every two days. The air conditioner can be set to cool or heat. It is easy to adjust and the noise is very low. The hotel also offers a complimentary breakfast, which you can order from the menu, with a variety of flavors. The hotel restaurant is good and affordable, and no tipping is accepted. It would be perfect if the shower water temperature was more stable.

I have been around three Times at this hotel. Each time we had another issue. This time Wi-Fi wasn’t working in the morning but t my room 508 was quiet. Last time I stayed at 102 which was exactly above the aircon s. The staff was friendly and welcoming every time. It’s located in a central position of reforma avenue. I walked to the Hidalgo surroundings as well as to Chapultepec park although it’s pretty far . I liked the beauty of the architecture and the old style. It is in dire need of renovationbut still a nice place …

The lady at the service desk received me very patiently. The room was very clean and big enough, the facilities were complete, and the network was very good. Unfortunately, I didn't book more time. I will give priority to choosing here next time. ～

It was a superb experience staying at this hotel. Almost everything is perfectly done and I was amazed from the front desk, the cafeteria, the rooms, breakfast services and choices of food. I experienced great hospitality comparing to other hotels nearby. I told my friends in New york and California to book at Zocalo Central hotel if they are visiting Mexico city. The centro historico is a great location where the hotel us located. See you again. Thanks Zocalo, you are amazingly one of a kind place to stay away from home.

I stayed for three nights. Before arriving, I was worried about taking the metro from the airport, so I received metrobus directions via WhatsApp. (I ended up using the metro conveniently during my stay.) The room, bed, and location were great. On two of my three nights, the water level in the shower dropped dramatically after about three minutes. (I tried to go during off-peak times.) Cleaning isn't done every day, so there were days when the shower was clogged with hair. There were mornings when the toilet was out of toilet paper. There was a refrigerator, so I put yogurt and a banana in it, but I couldn't find it by the morning of my second day. It was packed with so much stuff, it must have gone deep inside while other people were taking things in and out. I was too scared to even dig it out, so I gave up. Perhaps it's unavoidable given the high number of guests.

Great hotel right in the center of everything. The people there are very nice. WIFI was a bit inconsistent and they didn’t provide toothpaste. Everything else was fantastic!

there were bedbugs in the room. The hotel itself is clean but with bedbugs. Close to the center. We had to fight for breakfast. I have it included, they don't. The first day I spent a long time figuring it out. The breakfast itself is meager. 1 glass of orange juice, a choice of sandwich, eggs and pancakes and coffee. This is not a buffet!

Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window). Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me. Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.

The location of the hotel is convenient and the hotel's swimming pool is a plus. I am not very satisfied with the service at the front desk overall. Free drinking water is not provided. I contacted the customer service of the hotel group and explained that it was a matter of membership.