Disiarkan pada27 Apr 2025
AJerath
Hotel location is great, walking distance to a lot of restaurants and sightseeing activities. Breakfast had a lot of variety. However staff was not friendly and very rude on the last day during checkout. We raised this with the reception staff and they later sent an email to apologize.
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Harga satu malam bermula:NZD 992
Disiarkan pada28 Okt 2025|Business Deluxe Two Double Room with Reforma Avenue View
Guest UserThe AC didn't work properly since day 1. I reported it, service staff came to the room just lower the temperature but still was warm at night. It was uncomfortable to sleep. I reported the problem again and they came for service the AC but it didn't work to much, something was missing. It was a little better at night but still a bit warm.
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Harga satu malam bermula:NZD 492
Disiarkan pada12 Nov 2025
Guest User
We loved staying here although we did have a few hiccups.
We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable.
When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference.
Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling).
On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast.
However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
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Harga satu malam bermula:NZD 251
Disiarkan pada19 Feb 2026
Guest User
I really appreciated how functional the room was and how comfortable the bed was, but the absolute best part was the location. Even though it's at an intersection, there's a convenience store on every corner. The hotel staff were also super helpful in recommending delicious local restaurants; you can find all sorts of great food options around here. The staff were really welcoming and friendly too.
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Harga satu malam bermula:NZD 121
Disiarkan pada15 Jul 2025|Deluxe Double Room
Guest User
Overall the hotel was good.
The room was clean and organized, neat, no issues. Shower was nice and hot, comfy bed and a safe, all good. No minibar or fridge however, which is maybe a bit underwhelming for a 4 star hotel but it was fine for me.
Location was good, reasonably close to the city centre and with several public transport options nearby. (Though I found the public transport quite confusing in Mexico City)
My only issue was that I originally booked through another agent and when I arrived the hotel informed me that the booking had been cancelled on the same day I booked it, and they wouldn't offer me the room or price match to the original booking, so booking the second time was about 8 euro more expensive, not a lot, but irritating. However I contacted my other agency and the informed me that it was due to a failure for the confirmation going through on their end, so not the hotel's fault.
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Harga satu malam bermula:NZD 162
Disiarkan pada6 Nov 2025
Liuxiaoxin™
The location of the Youth Hostel 🏨 is excellent. Located in the center of the city center. Don't be too convenient to go to the surrounding museums! Breakfast is included from 8 am to 10 am. In addition, a Margaret cocktail coupon will be given on the first day of stay. Going to the rooftop bar on the sixth floor is really not too pleasant. At my request, I arranged a lower bunk bed for me. Luggage can be stored for free at the front desk. The 15% discount coupon given at check-in is more cost-effective than going to a fast food restaurant. The five-story leisure area and self-service kitchen can be used to filter water references. too convenient. Full score recommendation 🇲🇽
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Harga satu malam bermula:NZD 25
Disiarkan pada26 Ogo 2026|King Room
Guest UserThis is the worst airport hotel I've ever stayed in. I can't understand the rave reviews for this place. The reception staff were very unfriendly; I asked for a phone adapter, and they just looked at my charger and told me to go look for one in the airport shops! A 4-star airport hotel doesn't have adapters for guests! It turned out my cable was actually compatible, but the staff didn't even bother to check. The room was very gloomy and gray, the floor was freezing cold, with no carpet, slippers, or bathrobe. The shampoo and shower gel were very low quality. Breakfast was terrible – nothing to eat at all. The omelet was made with some strange oil and had an unpleasant aftertaste. The hot dishes were cold, and no one reacted when I pointed out they were inedible. The cappuccino was mostly sweet milk with minimal coffee. The hotel was cold. There were no hotel signs, so I had to ask staff for directions several times. This hotel is worth maybe 2 stars and $50. I don't recommend it to anyone and am surprised by the high ratings – guests must have never stayed in a decent hotel. My window faced a gallery where workers were walking around early in the morning, making a lot of noise, standing right outside my window (the curtains were open because I didn't know people would be walking there), playing music on their phones, and keeping me from sleeping. My complaints at reception were completely ignored. The bed was uncomfortable, and the mattress sagged. I would not recommend it to anyone!!!
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Harga satu malam bermula:NZD 309
Disiarkan pada10 Feb 2026|Executive Room
Jan Alfred PreeceThis place is fantastic. The location is perfect and many attractions are walking distance. The hotel has a lovely ambience and the staff were really friendly. The room was big and comfortable. I would recommend this place. We shall be returning
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Harga satu malam bermula:NZD 150
Disiarkan pada8 Ogo 2026|Deluxe King Room
Guest UserBeautiful hotel, great location, but unfortunately, the noise makes it extremely difficult to recommend staying here.
The music from the rooftop bar starts getting louder around 6 PM and continues until approximately 2 AM, and it seems to get progressively louder throughout the night. It was genuinely impossible to relax or sleep in our room. We were even given earplugs, but they did very little to help. If you plan to be out until 2 AM every night, you may not notice it. But if you are looking for a relaxing hotel where you can come back, unwind, and get a good night’s sleep, this is honestly a terrible experience.
We also booked a Deluxe King room but were put in a Queen room for our first night. We were not able to get into the correct room category that we booked until after 5PM the following day because the Deluxe King room was ”not yet clean.” No upgrade or compensation was given for this mistake.
It’s a shame because the property is beautiful but a hotel room that you cannot reasonably sleep or relax. I would strongly recommend asking about the noise before booking.
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Harga satu malam bermula:NZD 695
Disiarkan pada3 Mei 2026
AnazhongyiHad a great experience! It's right next to Metro Line 3 and there are tons of restaurants nearby, including Chinese food and tacos. There's this one amazing taco place with three birria tacos for only 40 MXN. Also, a small shop with super fresh fried seafood. The Ibis has a fantastic location and the staff are incredibly friendly, which made me feel very safe. You can also pick up some local tequila at CAVA BELLIZIA.
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Harga satu malam bermula:NZD 138