Hotel Dengan Bar di Loreto, Peru

I stayed twice in the Eldorado hotel, before and after my 2 weeks jungle tour. Standards are different in Iquitos and as on the first stay I was given a room without windows it felt a bit disappointing, but after the jungle, I appreciated very much the dry / cool and clean room, this time with a window and no bugs around.. The staff is friendly and helpful, the breakfast is plenty with everything and tropical fruits and juices

The hotel is far from perfect but it is the best stay in Iquitos. Customer service is questionable. I had a dispute with the front desk about room rate - considering I could purchase a room online for 30$US per night cheaper than the hotel was charging me. They did not match the rate so I booked online. I was impressed by the way one of the front desk staff dealt with my upset and so I emailed the manager of the hotel to congratulate this member of staff. But the manager and no other hotel staff got back to me about my email. For a Double Tree Hilton (and I have stayed in these hotels around the world), that shows a lack of professional and integrity for the customer. I expect better from this group. But it is the best hotel in Iquitos so I put up with it for the time I am here. If there was a hotel that was at the same standard in Iquitos, I wouldn’t have stayed here as many nights as I did.

A very decent hotel for iktosa. Renovated.

我們來亞馬遜河流域的伊基託斯旅遊，住了兩晚，前台服務員和藹可親，有問必答。房間很大，衞生間也很大，空調設施運作良好，這在熱帶雨林地區是必須的。令人感動的是，因不熟悉當地情況，買錯了車票，退款程序複雜，前台小夥毫無怨言幫我們操作了2個多小時，直到半夜，我們實在不好意思麻煩他。第二天一早4點半出發去機場，沒想到他怕我們聯繫的出租車有差錯，竟然也起床了，在大廳等我們，直到送我們上出租車，我要對他説，謝謝您！這是一家非常棒的酒店！

There is an outdoor swimming pool, the room is clean, and the transportation is convenient

The breakfast is very average, but the waiter in the restaurant is very enthusiastic. If you have any situation, you will come over and ask for help. You will be asked separately if you want eggs. The room is okay, but the decoration is relatively old. The windows are on the patio. Generally speaking, it is okay. The supplies are not complete, but the good thing is that they can provide free shuttle planes.

In addition to the boss, other clerks have a low English penetration rate and communication is more laborious, but the staff service attitude is very good, especially the boy is very dedicated and worthy of praise!