Hotel Dengan spa di Rio Negro, Argentina

Hotel is very centrally located on a main shopping thoroughfare. Because of a fiesta it was noisy until about midnight. Very little English is spoken which was a problem when we asked for help with a cancelled flight. We moved to Hilton Hotel which was cheaper and much better in all respects. Hotel Cristal is in need of updating. The Jacuzzi shower cubicle in our bathroom was extremely old and awkward to get in and out of and was totally useless. Only a spray head worked and the pressure was useless so goodness knows how it ever worked all the jets! Waited ages for hot water and then it would suddenly go freezing cold. Went for a drink in the bar and they could not offer a glass of wine. Wine only by the bottle! I asked about the notice saying Happy Hour and was told that was only if you had Campari or Vodka! Buffet breakfast was fine. Would I choose it again - no. Plenty other hotels in Bariloche.

All was very good except that they charge 16 Us dollar per day and Person additional per Day and Person for using the Hotel attractions no matter if you use them o not and stay all time in your Room it's obligatory to everyone . This Extra fee is nowhere assigned in the App and also not mentioned when you check in .. They take a payment of Garantie when you checkin to make sure that you pay the Fee. It's a complety hidden fee . I book frequently Hotel with App and never ever had such additional fee .. Why they just don't put there complety Price for a room not Transparent as all hotelsprice do it.. It's like saying the cost 100 dollar by the Air you Herath you have to pay extra ..Extremly unfair and I had a long Discussion when I checked in ..finaly they payed Back this Rip Off fees ...!!

La amabilidad del personal, ya que nos dejaron utilizar las instalaciones tras hacer el check out porque el día de check in no pudimos aprovecharlo. El apartamento estaba muy bien equipado y calefacción en todas las aeras

The location is not bad, it is close to the urban environment near the lake. The room is very spacious and hygienic. It is also very good. The new hotel sanitary equipment is definitely no problem. The service is a little worse. It may be that the service staff asks too little, so the service can’t keep up. There is no relationship between fixed doormen. After all, a 5-star hotel has to leave its own luggage. It’s too much to say that it’s too late. The front desk also feels that it has not reached the scale of 5 stars. Others are quite good, and they don’t enjoy the 5 star service. Reach the service of a 3-star hotel

Close to the heart of the city. Nice breakfast and easy to move around that area.

Really nice location and view. Excellent breakfast

Hotel location is 10 minutes drive from the city center. The environment is quiet and beautiful. The service is very good. The sanitation is also very clean. The hotel room is very beautiful. Very spacious. The room has windows in all directions. The air is great. I will consider staying next time.

Excellent

Very good

Excellent hotel.Service is good, but there was no Internet in the room. We were told that it was only in luxury, strange discrimination