Hotel Dengan bar di Al Madinah Province, Saudi Arabia

The views are spectacular, making you feel like you're on another planet. The Mirror Music Hall is very close by, and the hotel service is excellent. While the breakfast options aren't extensive, everything is incredibly fresh, clean, and hygienic. The food at the Chinese and Western restaurants is also good. My room was the closest to the restaurant and pool, and it was quite noisy with people singing at night. I had to call the front desk for it to stop.

A big thank you for everything. The service was very pleasant. The staff were very kind and respectful. Restaurant: The dinner was rich and varied at a good price.

A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.

I think the value for money is excellent. It's hot, but the mosque is within walking distance. There's also a shuttle bus depending on the time of day. Aside from pilgrims, the people didn't seem used to tourists, even in the Medina, but that's probably due to the nature of the town.

The hotel was difficult to reach directly using the contact details provided in the hotel's information. However, I was able to request approval for my stay through Trip.com's chat service. Upon check-in, there was an issue with the booking system for OTA reservations, which caused a significant delay in getting our room. The facilities were quite basic; they only provided paper cups in the room and refills were by request. We booked a triple room but received a room with four beds, making it very cramped. On the upside, the location is excellent, very close to Gate 307 of the Nabawi Mosque courtyard. Because of this fantastic location, I believe I would book this hotel again if I return for Umrah. I hope they can improve their facilities and services in the future.

The Radisson Blu Hotel, Al Madinah is superb! Great location, pleasant atmosphere, and attentive service. The rooms are clean and tidy with excellent facilities, and the bedding is comfortable, ensuring a good night's sleep. The breakfast is rich and delicious with a wide variety of options. The staff are enthusiastic, professional, and respond quickly. Getting around is convenient, as it's close to the mosque, and the free shuttle service is very handy. It offers excellent value for money and is highly recommended. I'll definitely stay here again on my next visit to Al Madinah!

The hotel is located in good place which is near to the port and near industrial area and the staff is behavior is very good but the rooms are very tiny and beds are very small.

Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

Everything's great, except not having buses to the Prophet Mosque. It cost us about 20 rials every time we go from the hotel to the mosque. There's breakfasts or magic, but restaurants are close, and delivery apps are fast. The hygiene is good, and the staff is nice. I can repeat it.