Hotel Dengan bar di Al Madinah Province, Saudi Arabia

I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it. First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English. The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability. For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable. Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.

A big thank you for everything. The service was very pleasant. The staff were very kind and respectful. Restaurant: The dinner was rich and varied at a good price.

A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey). A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks. Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.

I think the value for money is excellent. It's hot, but the mosque is within walking distance. There's also a shuttle bus depending on the time of day. Aside from pilgrims, the people didn't seem used to tourists, even in the Medina, but that's probably due to the nature of the town.

The hotel provided a very pleasant and comfortable stay. The room was clean, spacious, and well maintained, making it easy to relax after a long day. The bed was comfortable, and the amenities were complete and thoughtfully prepared. Staff were friendly, polite, and always willing to assist with a smile, which made the experience even better. The location was convenient, with easy access to nearby attractions and facilities. Breakfast was enjoyable, with a good variety of food options. Overall, the hotel offers great value for money, and I would happily recommend it to family and friends.

We had an extraordinary stay at the Radisson Medina. It truly felt like a five-star luxury experience from start to finish. The hotel was beautifully designed, and the breakfast spread was absolutely outstanding—so much variety, with both local and international options. Every staff member was attentive and so helpful, ensuring we had everything we needed. I highly recommend Radisson for anyone looking for a premium stay in Medina!

The hotel is located in good place which is near to the port and near industrial area and the staff is behavior is very good but the rooms are very tiny and beds are very small.

Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family. Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well. Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future. Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably. More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.

The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.

Everything's great, except not having buses to the Prophet Mosque. It cost us about 20 rials every time we go from the hotel to the mosque. There's breakfasts or magic, but restaurants are close, and delivery apps are fast. The hygiene is good, and the staff is nice. I can repeat it.