Hotel Dengan bar di Izmir Province, Türkiye

Hotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…

Sehr hilfsbereites und freunfliches Personal. Saubere, räumige Zimmer.

Always good service always good stuff always good welcome… perfect rooftop restaurant… very good service kind welcome and perfect cocktails and foods… Air conditioning wasn’t working well unfortunately wasn’t acceptable from 5 stars luxury hotels … maintenance should work more hard !!! And managers!!!

酒店出來有地鐵，有火車站，地鐵出口也有銀行atm，很方便。房間很大，唯一的問題就是，空調比較舊了，不能調整温度。四樓需要從三樓走上去，但是有露天陽台，夜景真的出照片，沒有濾鏡。有停車位，不過最好不要去兩排的那邊停，因為不容易出來。另外一排很方便。

Beautiful warm decorated rooms, marble floors and walls inside the bathroom,  awesome location connected to a new shopping mall. Loved it

Hotel location is very good. Hotel staffs are very friendly and polite. Meanwhile hotel facility is quite old. I’m living just next to Renaissance hotel in Shanghai, Putuo. I was expecting such a similar experience but disappointed with facilities. I’d recommend you to pay a bit more and stay at Marriott hotel which is at walking distance for a better experience. They’re the same group company.

周邊環境優越，用餐方便

💫💫💫💫💫hospitality 💫💫💫💫💫location 💫💫💫💫Amenities 💫💫💫💫💫 Breakfast I partially like this hotel location. It is situated in a quiet neighbourhood just a short walk from the Izban station. St John Basilica is just before the hotel and the mosque is literally in front. Another short walk you will arrive at the Dolmus stop. Plenty of groceries stores and restaurants nearby making everything easier. Our room were upgrade to a bigger room without extra charge and that was an extra BIG PLUS. Turkish Breakfast everyday with very good coffee.

We enjoyed staying here. The room itself is nice and well equipped with all the necessary amenities and their breakfast is really delicious and varied. The hotel is also well connected with the nearby areas through public transportation. Special thanks to Manar, Özge, Yağmur and Tahsin for their kindnes, professionalism and great service. :)