Hotel Dengan bar di Izmir Province, Türkiye

Hotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…

Sehr hilfsbereites und freunfliches Personal. Saubere, räumige Zimmer.

Always good service always good stuff always good welcome… perfect rooftop restaurant… very good service kind welcome and perfect cocktails and foods… Air conditioning wasn’t working well unfortunately wasn’t acceptable from 5 stars luxury hotels … maintenance should work more hard !!! And managers!!!

Отель находится в пешей доступности от всех достопримечательностей и набережной, очень удобно. Отель старенький, но все прилично и чисто

This is the third time we've stayed here and we always like it because it feel’s like Home when we arrive. The direct Connection to the Mall is very convenient. There is a Macrocenter (Supermarket) on the first floor and many small nice restaurants / bakeries / specialties where you can eat delicious food such as at Lime Alaçati.

Hotel location is very good. Hotel staffs are very friendly and polite. Meanwhile hotel facility is quite old. I’m living just next to Renaissance hotel in Shanghai, Putuo. I was expecting such a similar experience but disappointed with facilities. I’d recommend you to pay a bit more and stay at Marriott hotel which is at walking distance for a better experience. They’re the same group company.

周邊環境優越，用餐方便

💫💫💫💫💫hospitality 💫💫💫💫💫location 💫💫💫💫Amenities 💫💫💫💫💫 Breakfast I partially like this hotel location. It is situated in a quiet neighbourhood just a short walk from the Izban station. St John Basilica is just before the hotel and the mosque is literally in front. Another short walk you will arrive at the Dolmus stop. Plenty of groceries stores and restaurants nearby making everything easier. Our room were upgrade to a bigger room without extra charge and that was an extra BIG PLUS. Turkish Breakfast everyday with very good coffee.

We had an excellent stay in Izmir. The hotel overall was great – very modern, clean and exquisite design, especially we appreciated the kindness of the staff. The breakfast was beyond our expectations, lots of fruits and vegetables, but the time frame was a bit limited. Thanks!