Hotel Dengan bar di Izmir Province, Türkiye

Great stay! The hotel is clean, modern, and very comfortable. The staff were welcoming and helpful throughout the stay. Rooms are spacious, well-maintained, and quiet, making it easy to relax. The location is convenient for getting around Izmir. Overall, an excellent experience and great value for money. I would definitely stay here again.

Overall a beautiful property. The rooms are lovely, breakfast is great and the daily housekeeping service is very good. There was one gentleman who was really very nice and helped us figure out the bus to the airport. He even drove us to the bus stop to show us where it was. It was just a few minutes away but really nice of him. Some cons and things to take note of: 1. Most staff DO NOT speak English. They use google translate which is effective for the most part, but tough if you need to have a discussion. 2. The hotel page mentions airport drop of free. The hotel claims it’s not included and impossible to have a discussion so couldn’t do much. Not sure if this is a trip.com issue or a hotel issue. 3. Breakfast really is very good. But it’s a fixed Turkish breakfast so if you have dietaries this may be tough. The staff would casually ask “tea,coffee, juice?” as though it was all included and then when we were checking out we get a bill of £40 for a few coffees. Seems only the tea was included. When we told them no one informed us if it was chargeable, all they did was offer us 2 coffees in the morning to compensate. Really not okay. 4. LOUD MUSIC. There is music playing loudly till 1am. The first 2 nights it was a bit quieter and shut off by 12. But the last night it went on till 1am. When we complained around 12 they said oh this is normal but now since some guests have complained we’ll reduce the volume. Really didn’t make much of a difference. Last night there, completely spoilt the lovely few days we had there.

Location: The location of the hotel is really good. It is in the center of Alacati, easy access to the attractions around. The hotel has the only Michelin guide restaurant in the town, they have live music in the evening, It can be heard in the room. But do not be afraid, the music is really chill. Alacati is really lively at night, you can find a lot of bars and restaurants with live music. But you do not need to be afraid to be bothered in the hotel, the loud music did not reach to our room at least. We really enjoyed to take a walk in the city center after diner, doing so every night during our stay. Enjoying the lively city, walking around then back to hotel to chill afterwards. Cleanliness: The room is really clean and the staff is really friendly. Services: We have breakfast included, the buffet option is relatively limited comparing to other hotels we had. BUT it has freshly cooked turkish beef bacon with Turkish Fried Bread (Pisi) served to your table with a list of other things, vegetable, cheese, butter, jams, olives etc. Start a lovely day with fresh made traditional Turkish breakfast, it was great. Facilities: The pool is not really big, but good for relaxing. Next to the pool there are benches and a lime tree. You can chose to stay under the sun or under the shadow. We really love the hotel building itself, it looks great, really beautiful building and the decoration in the hotel also looks lovely.

The room was very clean. With a child, we added a single bed for free. The swimming pool and beach were beautiful!

An amazing and comfortable hotel right on the beachfront. The staff are incredibly professional; a huge thanks to the reception team – they were polite and explained everything clearly. We booked a room with a view, and it was absolutely beautiful. The room had everything we needed, the bedding was very comfortable and warm. The toiletries were beyond excellent. The spa is fantastic, and I really enjoyed the services there. I had a peel and a massage, and the lady from Bali did an amazing job. Breakfast was superb with an excellent selection. The rooftop restaurant was also great – tasty and diverse! They even had sushi. Overall, the hotel chain definitely lives up to its reputation. The hotel has its own parking for 10 euros per day.

One of the best hotels we've ever stayed at. It's welcoming, peaceful, an oasis. Staff are friendly and caring. I wasn't feeling well one of our days there and staff checked to see how I was and if I needed anything. They seem to make a point of spending time with their guests and getting to know them. Breakfast was good with a variety of food. Location was good for tour and walking downtown. We had to leave as we had reservations elsewhere, otherwise we would have extended our stay.

Positive Points: 1. The hotel is located in the best central area of Alaçatı. 2. There are plenty of parking spots just a few steps away from the hotel. 3. Free breakfast is provided. 4. The hotel is clean. 5. The view and interior design of the hotel are very beautiful and appealing. Negative Points: 1. Consider increasing the variety of the breakfast buffet and offering coffee as well. The breakfast selection, especially the hot menu, is limited. 2. Since the airport is quite far from the hotel (1.5 hours), there is no transfer service, or the cost is quite high. I suggest subsidizing part of the transfer cost for your guests. 3. There is no heated pool. It would be great to have warm water in the pool during the colder seasons. 4. The outdoor seating area by the pool is unusable during the colder months. I suggest adding heating equipment near the tables and chairs by the pool. 5. No special slippers are provided in the bathroom and toilet. The available foam slippers are not suitable for wet areas and get soaked. 6. There is no welcome drink or anything similar. I suggest offering a welcome drink to guests. all in all I will choose it again.

Has a lovely stay, the staff are very friendly and the pool area is beautiful. We had a nice meal in the restaurant also. Would recommend to others.

The luggage was almost lost by Pegasus Airlines, so we asked them to retrieve it and send it to the hotel. The hotel was very responsible and helped me keep an eye on the luggage and tried to help us contact the airline. The hotel's buffet restaurant is priced similar to domestic five-star hotels, and the dishes are very rich, with local specialties and European breakfast. The private beach downstairs of the hotel is very beautiful and worth a vacation. The photos on the Internet are not as beautiful as what you actually see. The lobby and rooms are very stylish and have a sense of luxury.

The room is large and clean, but the bathroom doesn't have a ventilator and smells a bit musty. It's close to the road, and the windows are very soundproof. Everything else is OK