⭐️⭐️⭐️⭐️ Great location and helpful staff
The hotel is really well located for the town and local attractions, including the many beautiful waterfalls in the area. We stayed in a one-bedroom apartment on the ground floor — it was clean and comfortable, with a well-equipped kitchen and convenient onsite parking. The only downside was that it felt a bit like a goldfish bowl, as there were no sheer curtains on the windows and people walking by could easily see in. The bathroom was fine, though the bath was a little tired. The lounge was lovely, especially during happy hour, and the staff were friendly and helpful throughout our stay. Overall, a pleasant and convenient place to stay in Lorne.
There’s a saying that you get what you pay for, and at $125 AUD a night, the Richmond Henty Hotel reflects the low cost in disappointing ways. The air conditioning in our room (Room 8) did not work, which is a significant issue when staying in Australia’s climate.
When I informed the receptionist during checkout, her lack of concern was striking. She seemed uninterested and entirely unfazed when I mentioned leaving a poor review, which gave the impression that this was a common occurrence.
The swimming pool was basic but lovely, though it was not heated. The location is convenient, and the price is low, but the failure to maintain basic amenities makes it hard to recommend. If you want certainty of quality, this isn’t the place to stay.
I have 2 issues one is the check in and check out time 10 am check out is too early if check in is after 2pm . I wanted to purchase breakfast add on but was told not possible at food checkout even though they had terminal, had to go to reception to do , however reception said they could do at breakfast bar which I just came from !
Second at reception I informed them that my room would not be vacant rd until breakfast was consumed at 10.30 , no problems but upon returning to room it had been serviced at some of my belongings removed!! What the !!
At 10.25am my ro
Stayed for 1 night in Autum. It was a little pricey for my budget. The location was good, it was across the road from the beach but would need a car or bike to the main shopping area & restaurants on the esplanade.
The 2-bedroom apartment was nice & spacious with a full kitchen, fridge, microwave & laundry facilities. Ensuite & main bathroom. Our room had a large balcony however our view was not great but didnt spoil the stay. The only issues where the couches are old & not very comfy. The resort facilities were nice with a large outdoor pool that was warm for a non-heated pool, outdoor large spa that was always busy. Spent most of the time in the heated indoor lap pool. There was a games room, tennis court, gym & bbq area. The staff were also obliging in letting us use the facilities before check in was ready. The only issue was Winkipops breakfast cafe, service was not professional, the food was average with lack of presentation, they ran out of some of the ingredients of the meal order & instead of consulting me they just added other ingredients that was not wanted & the price did not reflect the meal or service thus I would not recommend eating there. Overall, highly recommend the resort.
We arrived late but we managed to pick up the keys. Thank you so much.
The toilet in the room is very cold during the June period. The heater in the room doesn't cover that space. The water could also be a little warmer during winter. We had turned the tap to the max and found the water lukewarm.
it is at a great location but still in construction at some part of the venue, a bit inconvenience about the parking as quite narrow, if you have a big car then would be difficult
overall it is a simple and basic room, it does the job and comfortable bed, dinning table in the room make the room small
clean but a bit small to walk around if for two people
One of the most beautiful stays our family have been stayed for holiday. Very clean, and very friendly owner. My children want to come back again in future.
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
Sangat Baik
121 ulasan
8.0/10
Harga bermula
DKK 879
satu malam
Semak Ketersediaan
Lihat Semua Hotel Beach di Victoria
Terokai Ulasan Tetamu Hotel di Victoria
Lihat semua
8,6/10
Very Good
Great location.Clear instruction to check in and check out. Respond well through email.
From the moment we arrived, our experience at the hotel was smooth and welcoming. The check-in process was efficient, and the hotel itself was easy to locate, which made our arrival stress-free. A special mention goes to the front desk staff, who were not only accommodating but also genuinely lovely to engage with. His local knowledge and friendly recommendations, especially for our wine exploration, added a personal touch that made us feel right at home. Our room matched the expectations set by the photos in the advertisements. While the space was more compact than others we’ve seen at a similar price point, it was impeccably clean and well-maintained, which I particularly appreciated. Though my partner, who is quite particular about bedding, was initially dissatisfied with the bed quality, we were impressed by how promptly Adam and the team responded. Their thoughtful gesture of a handwritten card and a complimentary bottle of wine was sincerely appreciated and showed a true commitment to guest satisfaction. Overall, it was a fantastic stay. We would happily return and recommend the hotel to others looking for a friendly and tidy place to stay.
I had a really comfortable stay at this motel. The room was clean, spacious, and surprisingly quiet considering the location. The bed was comfortable, and all basic amenities were provided. Staff were friendly and helpful, especially during check-in. Parking was easy, and the area felt safe. For the price, this motel genuinely exceeded expectations. I’d definitely stay here again.
Hidden gem! Small cabin in a peaceful location Friendly staff. Housekeeping can do a better job by checking the floor more carefully. Spotted aged slices of potato chip under the bed :[ But in general, all is good. I will recommend
This hotel is so convenient and easy to see the sea view. And the all staff are so friendly and welcoming. The Hot Springs is one of the most beautiful and comfortable place.
⭐️⭐️⭐️⭐️ Great location and helpful staff The hotel is really well located for the town and local attractions, including the many beautiful waterfalls in the area. We stayed in a one-bedroom apartment on the ground floor — it was clean and comfortable, with a well-equipped kitchen and convenient onsite parking. The only downside was that it felt a bit like a goldfish bowl, as there were no sheer curtains on the windows and people walking by could easily see in. The bathroom was fine, though the bath was a little tired. The lounge was lovely, especially during happy hour, and the staff were friendly and helpful throughout our stay. Overall, a pleasant and convenient place to stay in Lorne.
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