⭐️⭐️⭐️⭐️ Great location and helpful staff
The hotel is really well located for the town and local attractions, including the many beautiful waterfalls in the area. We stayed in a one-bedroom apartment on the ground floor — it was clean and comfortable, with a well-equipped kitchen and convenient onsite parking. The only downside was that it felt a bit like a goldfish bowl, as there were no sheer curtains on the windows and people walking by could easily see in. The bathroom was fine, though the bath was a little tired. The lounge was lovely, especially during happy hour, and the staff were friendly and helpful throughout our stay. Overall, a pleasant and convenient place to stay in Lorne.
There’s a saying that you get what you pay for, and at $125 AUD a night, the Richmond Henty Hotel reflects the low cost in disappointing ways. The air conditioning in our room (Room 8) did not work, which is a significant issue when staying in Australia’s climate.
When I informed the receptionist during checkout, her lack of concern was striking. She seemed uninterested and entirely unfazed when I mentioned leaving a poor review, which gave the impression that this was a common occurrence.
The swimming pool was basic but lovely, though it was not heated. The location is convenient, and the price is low, but the failure to maintain basic amenities makes it hard to recommend. If you want certainty of quality, this isn’t the place to stay.
I have 2 issues one is the check in and check out time 10 am check out is too early if check in is after 2pm . I wanted to purchase breakfast add on but was told not possible at food checkout even though they had terminal, had to go to reception to do , however reception said they could do at breakfast bar which I just came from !
Second at reception I informed them that my room would not be vacant rd until breakfast was consumed at 10.30 , no problems but upon returning to room it had been serviced at some of my belongings removed!! What the !!
At 10.25am my ro
Exceptionally positive stay and experience at this amazing hotel. The staff was very polite and, friendly and helpful all the way from check-in to check-out. The bath house and hot springs experience was one of a kind, very relaxing, refreshing and enjoyable. I will give it a 5 star rating and looking forward to visit again soon..
Stayed for 1 night in Autum. It was a little pricey for my budget. The location was good, it was across the road from the beach but would need a car or bike to the main shopping area & restaurants on the esplanade.
The 2-bedroom apartment was nice & spacious with a full kitchen, fridge, microwave & laundry facilities. Ensuite & main bathroom. Our room had a large balcony however our view was not great but didnt spoil the stay. The only issues where the couches are old & not very comfy. The resort facilities were nice with a large outdoor pool that was warm for a non-heated pool, outdoor large spa that was always busy. Spent most of the time in the heated indoor lap pool. There was a games room, tennis court, gym & bbq area. The staff were also obliging in letting us use the facilities before check in was ready. The only issue was Winkipops breakfast cafe, service was not professional, the food was average with lack of presentation, they ran out of some of the ingredients of the meal order & instead of consulting me they just added other ingredients that was not wanted & the price did not reflect the meal or service thus I would not recommend eating there. Overall, highly recommend the resort.
Very nice accommodation, bed was so comfortable, jacuzzi bath was a lovely treat .
Very nicely furnished & great facilities if you weren’t travelling around like we were.
5 stars
it is at a great location but still in construction at some part of the venue, a bit inconvenience about the parking as quite narrow, if you have a big car then would be difficult
overall it is a simple and basic room, it does the job and comfortable bed, dinning table in the room make the room small
clean but a bit small to walk around if for two people
One of the most beautiful stays our family have been stayed for holiday. Very clean, and very friendly owner. My children want to come back again in future.
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
Baik
122 ulasan
7.9/10
Harga bermula
€ 117
satu malam
Semak Ketersediaan
Lihat Semua Hotel Beach di Victoria
Terokai Ulasan Tetamu Hotel di Victoria
Lihat semua
8,7/10
Very Good
GGabrielOverall clean and up to standard. Particularly convenient was the check-in and check out procedure, as the key was just left on the dining table. Parking was also convenient, as our car was at our doorstep.
The room also had a kettle and a large fridge, while the smart TV also had Netflix and YouTube, with high quality sound.
Overall a pleasant stay!
FFive-centIt's a motel, so don't expect a four-star standard. Located facing Apollo Bay, the top-floor sea-view rooms boast a large balcony – perfect for watching the ocean during the day, stargazing at night, and listening to the waves. The room is well soundproofed; once the balcony door is closed, it becomes very quiet. However, the air conditioning in the living room was broken, and the hairdryer was also out of order. The two-bedroom apartment is spacious and comes with a kitchen and a washing machine. On the downside, no slippers or other toiletries were provided, though shower gel and shampoo were available. A significant portion of the room cost was covered by Ctrip points, which was a great perk.
IIMK7879No power for majority of our stay. This mean no air conditioning, no lifts to assist with luggage, no tv, hot water, working fridge or cooking facilities, no spa, limited gym, very dark passage ways and no lighting in car park and some stair wells. The onsite cafe was closed and even the pedal karts the kids wanted to use were all broken and not able to use.
Staff considering the issues were lovely and the resort itself was how we hoped, but needed up wasting our time and money for this stay. No offer of compensation or refund. Very disappointed.
GGuest UserSuper new clean modern town a little New Zealand feels quiet and few people clean the grass especially green This town house is made of new materials houses including hotels are new hotels Except there are no fitness and entertainment facilities others are good breakfast special quality ingredients are particularly good hotels have There are two or three bars that are very warm and very special. They are a bit like furniture stores. There is a small yard. It is very comfortable to go out. You can see the Gulf Pier National Park at the end of the right. The golf course flinders is my favorite town on the entire peninsula. The new plan for the quiet house is also good. I heard that the price is high. If it is worth staying in the national park, the bad thing is to check out the10: 30
AAnonymous UserI booked a garden view room, but it actually faced the sea across the street. The room was very clean and looked exactly like the pictures. The hot water for showering was great, and I slept really well. There's a laundry room available for $4. It's also just a three-minute walk to the main street.
TTHEAN JUEN LOWeasy check in. good communication on how to collect room keys. room is spacious & comfortable. Good location. walking distance to most eatery.
GGuest UserI can only say that it is livable. The facilities are relatively old. It rained all night and the iron roof was very noisy. The surrounding environment is OK. There is a sea view next to the trail. You can fly a drone. Just register with OpenSky. The customer service is OK. You can call and tell us if you arrive late at night. Parking is also convenient.
GGuest UserThe room was very clean, and the location was excellent. The only thing is that the local businesses open at 10 AM and close at 6 PM, so if you arrive outside of those hours, you'll need to call yourself to check in.
GGuest UserI had the chance to experience the Australian hot springs. While there's no discount for hotel guests, the location is absolutely superb. We spent our days on the Great Ocean Road and evenings soaking in the hot springs, which was a fantastic combination. The hotel has two car parks; just be sure to avoid the residents' parking spaces on the apartment side.
KKEVIN1000Location is central, close to beach, shops, restaurants, cafes etc. It is the most ideal location in Lorne. The hotel itself, was fairly well maintained, but needs further attention to cleaning / upgrades / improvements. The hotel has indoor pool, spa, sauna, but was overcrowded and seemed somewhat unhygienic. Balconies lacked cleaning maintenance. Room was spacious, but aging, in need of TLC. Price wise is fair and reasonable, we would stay again.
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