Disiarkan pada24 Mei 2025
Guest User
We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
Tunjuk Lagi
Harga satu malam bermula:RM565
Disiarkan pada23 Jul 2024
Guest User
This hotel has a lovely vibrant energy, friendly staff, a good gym and leisure centre, and access to parking. If planning on staying here it might be important to know that Reeds restaurant can only be accessed via package deal (slightly disappointing), however the bar offers good food to all guests. Unfortunately, the main issue my husband and I had was the very uncomfortable beds. Pillows and matterresses felt quite hard and uncomfortable, and we both struggled to sleep as a result of discomfort during our stay. Other than uncomfortable beds, we were impressed by the hotel, however we would not choose to stay here again based on the quality of beds. %#@#
Tunjuk Lagi
Harga satu malam bermula:RM683
Disiarkan pada22 Apr 2025
Neerod
Friendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
Tunjuk Lagi
Harga satu malam bermula:RM540
Disiarkan pada3 Feb 2025
Guest User
Location perfect, walking distance to town. Pool and sauna was lovely on day of our arrival. Car park a bonus. Staff were lovely and friendly n helpful about restaurants and bars in the area. Will definitely return 😀
Tunjuk Lagi
Harga satu malam bermula:RM619
Disiarkan pada14 Jan 2025
Guest User
Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!
Tunjuk Lagi
Harga satu malam bermula:RM768
Disiarkan pada18 Jul 2025
Anonymous User
Kids club very nice,my kids like it. Parents have time to relax.
Tunjuk Lagi
Harga satu malam bermula:RM823
Disiarkan pada25 Jul 2025
Anonymous User
Also, I stayed for one night on the way to see the seagulls. It was about 10 minutes walk from the bus station and had to cross a long bridge.
The downside is that the room is a bit damp and then the decoration is a bit depressing.
Tunjuk Lagi
Harga satu malam bermula:RM581