Hotel Family di Oaxaca, Mexico

La cercanía con la playa y la atención en todo el hotel es bastante buena

El hotel está súper bonito, sin embargo las habitaciones no están como en las fotos. La ubicación súper bien y excelente el trato del personal.

Loved the hotel's location. Facilities were great, and they also have parking inside the building ---a plus. The food was really good, especially the steaks, which were well-cooked! All the staff were great, very courteous and respectful.

On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.

La ubicación y la atención del personal muy buena, también la vista. Las instalaciones necesitan mantenimiento, no hay tele en la suite y vimos un cienpies, el acceso a la suite es limitado, hay muchos escalones, super cansado. Le damos un 3.8 de 5, porque el precio, por lo que ofrece nos pareció muy bien.

That‘s a very very nice hotel! The rooms and the service are outstanding! It combines everything you need for an unbelievable stay in Puerto Escondido! When we go to P.E. We simply have to stay there! See you again soon my dear Hotel Santa Fe.

El personal es muy amable!! Las habitaciones son muy amplias y limpias!! Nosotras elegimos el desayuno incluido y estaba deliciosa la comida. Sin duda regresaría al hotel!! Ahí mismo encuentras tours para conocer las baías, las cascadas entre otras cosas, todo es muy accesible!! Fue un viaje de amigas que disfrutamos mucho!!

平安夜去墨西哥城的路上遇到大風 吹翻了兩輛大卡車 幸好向西遇到這家賓館 乾淨整潔 住的很舒服 關鍵前台小姐還非常的漂亮 熱情 優雅 我喜歡這種類型的女人 希望她也能夠喜歡我 後來的人就不要和我搶了😂 晚飯牛排也不錯

Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.