Hotel Beach di Sabah, Malaysia

This is the first time I've experienced ”wasting time” not as a derogatory term. Here, both your mind and the days slow down, not just because Tanjung Aru boasts the most beautiful sunsets, but because of every plant, every service within the hotel, and the meeting of the ocean with Shangri-La, which collectively created an unforgettable experience for us. I highly recommend the ground floor patio rooms, where the balcony leads directly to the lawn! You can witness one of the world's top three sunsets and the iconic Sunset Bar. I loved the peaceful mornings here, listening to the sea breeze on a lounge chair and watching seagulls glide over the ocean. In the evenings, there's none of the hustle and bustle of the public beach, only melodious songs, paired with a margarita, truly allowing time to slow down. I suggest staying for at least 5 nights; if you're lucky, you might even catch a unique event. The hotel's Chinese restaurant is highly recommended; it leans towards Cantonese cuisine, with prices being mid-to-high, but it definitely satisfies Chinese palates.

The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!

Every time I visit Kota Kinabalu for a business trip, I choose Gaya Centre Hotel. The staff are very welcoming, and the bellhop helps with luggage. The hotel facilities are excellent, and the staff are friendly. This is my fourth time booking this hotel, and it's really great.

This is my second stay at Shangri-La Rasa Ria, with the last one being 13 years ago. Although the hotel is older, the facilities are generally well-maintained. There are some minor damages in certain nooks and crannies, and while the bedding felt clean, I personally thought it was a bit old-fashioned. As a five-star hotel, I believe the linens should be updated more regularly. The service was excellent – warm and attentive. Some staff members could communicate in Chinese. Furthermore, knowing we had a child, they even converted the sofa into an extra bed in advance. The location is quite remote, so dining options are limited to the hotel itself. You can also use Grab, but the choices there are somewhat limited. The hotel's various restaurants offer different cuisines, catering to individual preferences, though the prices are a bit on the high side. The hotel has many activities available, which are great and fun for kids. If you have the budget for a family trip, I'd highly recommend it.

It's a little out of town but I chose it for the close proximity to the beach and swimming ,which is about a 10min walk from the hotel. There are street food and drinks stalls available from about 3pm . Tanjung Aru beach is beautiful, uncrowded and the beach shelves away gently making it a safe swimming area. However, the beach had rubbish washed up and maintenance isn't a priority I guess. I swam everyday and didn't get sick ,that's a bonus. The room ( the whole place)was tired looking, it could do with a lick of paint and maintenance. Room was clean when I got there but I strongly doubt it was cleaned in the entire time I was there for five days. Often had to ask for toilet paper , shampoo and shower gel , and coffee sachets etc ,basics to be stocked whenever housekeeping does their cleaning. Air con worked for me although the settings couldn't be altered ! The bed springs creak and you feel the springs when you sit on the bed but I slept ok only because I was usually exhausted from the day's activities . The beds and mattresses definitely need renewing though. The fridge was mouldy and smelly , what a blooming shame : / The safe was broken - hallelujah! I kept my room door locked at all times only because Reception staff hardly looked up to see who comes and goes- they sit very low,almost out of view at their front desk. I wasn't convinced about their perception of safety especially as I'm a solo female traveller and I need to be alert and take great caution. Casuarina Hotel are you taking note? Reception is helpful but that depends who is present. Lifts work fine without too much of a wait. The cafe on ground level serves an American breakfast but I couldn't tell you whether that's worth your while. It looked like Mary Celeste everytime I peeped in there so wasn't convinced about getting fed or a service. Therefore, I had fruit and snacks as standby .. There's a lovely restaurant a few yards from the hotel called the Yolo Seafood Restaurant which tends to open from 11.30am- delicious and inexpensive with friendly staff. Grab taxi fare to city centre varies from MYR 7- 25 Ringgit ,the higher tariff if returning during commuter rush hours from city centre which is a 15- 25 min ride . Would I stay here again ? I would actually knowing all its idiosyncrasis compared to so many awful or simplly mediocre accommodation charging an arm and a leg , I think Casuarina is just ok . Value for money? I don't think so .

The hotel's location is excellent, with a shopping mall right downstairs. It's less than a ten-minute walk to Suria Sabah and Gaya Street, and only about a ten-minute walk to the Jesselton Point ferry terminal. Dining, shopping, and getting a taxi are all very convenient. The pool water is very clean. The room has all the necessary facilities, but the cleanliness wasn't great; there was dust on the nightstand. Also, toiletries weren't replenished in a timely manner. I stayed for three days and after using the bathrobe after swimming, it was never replaced. By the last day, I had no bathrobe to use. Same with the towels, but since I brought my own, I didn't bother calling housekeeping.

Completely exceeded expectations! The resort is huge, almost like a nature reserve, with plenty of flora and fauna. I'd see lizards every day on my way to breakfast. The beach is also expansive and less crowded than city beaches, offering a much better experience. The sand is incredibly soft and clean. We booked a garden view room but were lucky enough to get one that had a partial sea view from the window. The only downside is that the room facilities are a bit old – I checked, and our block hasn't been renovated. There was a slight musty wooden smell, but the unrenovated rooms do have a charming, rustic style. The only real drawback is its distance from the city, making it perfect for spending the last two days of your Kota Kinabalu trip relaxing at the resort. Overall, the experience was fantastic and truly exceeded all expectations!

The room hygiene was pretty good. The environment was mostly fine, quite suitable for taking photos and checking in. There weren't many people watching the sunset in the afternoon, so overall it was good. As for service, it was okay after check-in, and they offered luggage storage. However, the hotel's policy of a unified check-in time at 3:00 PM, with no early check-in allowed, feels a bit inhumane. Are all rooms only cleaned by 3:00 PM? Shouldn't guests be notified for check-in as soon as a room is ready? We even had to queue for breakfast in the morning. I was aware that the facilities were old beforehand, so that was acceptable. You can snorkel at the hotel, and there are quite a lot of fish. Also, you can see sea urchins by the beach next to one of the swimming pools.

A fantastic stay and a perfect resort and team. Only issues are 1) plastic from sea, nothing they can do about it but it affects enjoyment, 2) we had a minor issue with housekeeping not coming and then coming when it was dark and letting a lots of bugs in the room (we had been careful to avoid that). Honestly amazing value and a great time though!

This hotel is an older resort, but the rooms have been renovated and are in pretty good condition. The resort gardens are beautiful, and the pool and beach are fantastic. I especially loved the harbor; I'd walk there twice a day to watch the small fish and giant clams – there's so much wildlife, I even saw a water monitor lizard! You can walk directly from the Pacific (hotel) to the Magellan, and even though the Magellan's beach is small, there are fish everywhere you look, which is incredibly charming! The only downsides and my suggestions are that the hotel's restaurants and other services don't offer any discounts for guests. So, we often ended up eating out and going for spas elsewhere.