Hotel Beach di Selangor, Malaysia

We were quite disappointed with check in counter service as we arrived early and wanted to have lunch, they didn’t inform us that there’s a private event at the restaurant near the lobby, we walked to restaurant then Realised it was not available. We had to go back to reception again and took a buggy to another restaurant. When we reached the Chinese restaurant we were told that as it was crowded, we had to wait for 40mins for food. Terence in the Chinese restaurant kindly helped us check the other restaurant for waiting time and apologised very politely for the inconvenience caused. So we went to the third restaurant, my friend got her food within 30mins, I waited another 10-15mins for my food to arrived but they made mistake on my order. Asim came to assist and had to sorted. One of the serving crew made a mistake on our bill and charged us double the amount, but he quickly rectified the problem and all sorted out. We were very impressed with their service attitude and sincerity. All staff greeted us when they see us walking past, which made us feel so welcome and warm. The next day we went back to the Chinese restaurant again and Terence and Wong served us attentively making us feel like VIPs to them. The place is really relaxing and the morning breakfast has very wide spread, Chinese restaurant food was so good, and the view is fantastic! We are very happy with our experience at Golden Palm Tree Sepang, we are already planning to come back again!

Overall was great experience we got the garden view a bit sad but still ok room very spacious. cleanliness was acceptable, comfortable bed & pillows. the shower tape in the bathtub was not convenient for taking bath. we don't really like to take bath in the tub so need to cross into it which may causes slippery/injury. Perhaps can consider install other shower for elderly. breakfast was fine but limited. could improve the sambal of nasi lemak it tasted like chili sauce erm. anyway we love stayed here & will comeback again inshaAllah thanks

Review of a 3-day, 2-night stay... The room was comfortable, and the bed was large. The air conditioning was nice and cold. The bathroom could use a bit of an upgrade, but it's an older hotel, so I can't really complain too much. The swimming pool was spacious and comfortable. There was plenty of parking available. The breakfast buffet food was delicious and always topped up. As a coffee lover, I have a request for the coffee machine at the buffet: please use medium roast coffee beans instead of dark roast. The coffee was too bitter and undrinkable. The hotel itself is quiet and peaceful at night. The sea is right behind the hotel, but unfortunately, you can't swim there. The sunset view, however, is truly beautiful.

Nice experience in 7 floor suite. Nice view and panorama. Feeling good in pool. But suite no towel floor to wipe foot. Air-conditioning very well. Some chanel tv not clear. At all experience not bad. Hope can come again.

Actually after reading the review, I feel worry but surprisingly, the hotel staff is helpful, the family suite room is really big, and comfortable. Even though the hotel room is.a bit old but the room is clean. The only downside is the kettle had the plastic smell. Overall, I am no regret to stay here.

Service by staff from reception, room service and maintenance EXCELLENTE 1. Room cleanliness average ok 2. Bathroom need to major improvement i.e. smelly drainage, dirty tub, clogged sink, yellowish toilet bowl, low water pressure both tap and water heater.