Hotel Beach di Maryland, United States

Friendly staff, very nice pool area, nice coffee shop, nice breakfast restaurant (pricey, got wrong order like others that day), nice bar areas, nice patio and live music, nice tiki area and lawn sitting area, right on the beach, multi-story garage, several elevators, nice gift shop (could use more merchandise ), great valet service, great pass-thru entrance off street, near many shops, bars, eateries, friendly and quick front desk staff, rooms were great (like home) with full refrigerator with ice maker, microwave, stove top, garbage disposal, dishwasher, coffee maker, dinnerware, silverware, pots and pans, two flat screen TVs, door to separate sleeping area from living area, foldout couch, two chair dining table, power outlets for devices, a/c great, balconies were nice and great views, spa and massage downstairs, nice workout room, wifi and internet good, bath has hair dryer and shampoo conditioner body wash and large mirror with lighting settings, in room safe, laundry area available, . Could use local papers of events, eateries, amusements and available coupons, more vending machines needed, pool needed to be cleaner (many guests in there), can be a bit noisy at times both from inner hallway and from balcony near pool.

We got to the hotel at 4:00pm. No place to park so I went in to check in and find the valet. I asked the gentleman at the desk about valet and he said he had nothing to do with valet. They are busy and I need to wait out front. I said okay. I asked if he knew where the restaurant I booked was and at first not a clue and then he pulls out a list of restaurants and says it’s on the list. I ask where is it? His response it’s on the list. Okay. He obviously did not understand English so I thought I’ll ask the valet. I went to the valet and he told me we are not in the main building and he has no time to help us. He wasn’t sure if he could valet the car. I was confused and then he said leave the car and you can take your luggage to the building you are staying in. Well it ended up being about 5 blocks away on cobblestone sidewalks up hill. Okay so much for customer service. I realized they were not going to take care of us in any way. No customer service! I can’t believe I paid that much money and it was a room the size of a shoe box with no service.

Booked this as a bargain back in April for a few nights at our favorite beach and boardwalk area and discovered something different at 55th street! The location is good due to it's spot within walking distance to several excellent places to eat like Mackey's, Fractured Prune, Dunkin and the ”place to play” Alley Oops. The front desk staff welcomed guests and were attentive to our concerns even though it was a really busy week with bus trips and bikers we felt like we were treated like friends. Ask Jeffrey about his life experience as a football player, he does not disappoint! Martha kept the breakfasts stocked and hot!

This was a great location without being on the boardwalk, but close enough to everything. The staff was friendly, and the room was very nice and clean. Rooms have been renovated and new furniture and was very nice. The pool area needs a lot of updating. It’s faded, broken tiles on the pool, and they have a broken splash pad that has not worked for who knows how long. The free breakfast was adequate, however the area for guests to eat was very small and for some reason had an insane amount of flies all over which mad eating not great. Overall, I’d give this hotel a 6.5.

Service was pretty good in the updated facilities. The check in lady was friendly and did her best to get me in my room as soon as possible. The room was upgraded, new flooring, furniture, and bathroom facilities. The floors were a little dusty. The floors are no longer carpeted, they have some type of laminate flooring. Maybe cleaning staff is not used to maintaining this type of flooring yet. the door to the room was off center. There were large gaps around the door which allowed lots of light from the hallway to penetrate the room when it is dark.

Unfortunately, the room was not very clean. The bathroom was not properly cleaned, and there were stains on the pillowcases. The towels provided were also not enough for the number of guests. The shower area was not cleaned properly, and there were used towels left behind. The body wash was also empty, with only an empty bottle left. However, the staff were friendly and provided good service. Overall, the cleanliness and housekeeping service could be improved.

Had a nice trip ....only downside was the pool...the strong smell of chlorine is unbearable..

The tiki bar is on point. The breakfast was good but ran out of stuff by 9:00 an was told you have to get here early because some people take 5/6 plates back to the room. I would 100% recommend bay side the sunset was worth all the money. Don’t try to check in early they will push you off till close till 3:00. Overall would stay again an would recommend

Steps to the beach and at the northern end of the boardwalk. Plenty of parking in the lot. Pool for when the waves are to much, or theres a Jellyfish warning on the beach. Walking distance to 30th street Jolly Roger's. Microwave and mini fridge in room. Out door shower to wash the sand off. Only negative was water pressure was weak in the rooms shower, took forever to wash my hair.