Hotel Dengan Sarapan pagi di Carinthia, Austria

This is easily the one of the most comfortable rooms I’ve ever stayed in. I wasn’t sure about the location as it isn’t the prettiest but I was so comfortable it didn’t matter. It was a 15 min walk (with luggage) to the train station and about the same into the centre. The person at reception was lovely. There was a train strike and I asked if we could stay another day and she was very helpful with that. The rooms were really clean and the bed comfortable. The shower worked well and had hot water and good water pressure. There was space to hang coats and things. I found the room temperature great and when the cloud was gone, we had lovely mountain views. It was so quiet. Really enjoyed this hotel and would recommend. There are also two supermarkets nearby. Great value!

I guess many people have said this, but it’s a great place to stay in Villach. Just across from the railway station and a short walk into the centre of Villach, even the economy room was fine - small, but comfortable, and we slept well. Breakfast is simply astonishing (would be worth staying a second night for this!). Plenty of storage for bikes. Great stay. Thank you!

We stayed in the Apartment Maisonette. Very nice and met our expectations. It has 2 bathrooms with toilets and sink, but only one bathroom also has a shower/tub and that bathroom is upstairs in the apartment. The main problem is with the parking. But parking in any city is hard. We had to walk about a block to get to the parking garage. And we didn’t understand how the parking worked. So the first day we tried to leave and the tickets didn’t work to let us out. The hotel was nice and helped us figure it out. We also left our parking ticket in the car and then when I tried to go to the car at night, I couldn’t get into the garage without the ticket. I wasn’t going anywhere and could wait to get items out of the car. So I was actually glad they had that safety feature. I believe the parking cost $15 Euros a night. We didn’t have breakfast at the hotel. It looked good, but at $21 Euros a person we thought that was too expensive. But we aren’t big breakfast eaters. We stayed on a Friday and Saturday night. Saturday morning we woke up and headed to the car. We were pleasantly surprised to find a nice farmers market by the garage entrance. We bought some nice pastries and strawberries for breakfast.

Centrally located , with friendly staff. Clean rooms and decent breakfast. Would definitely stay there again

Staff at the hotel are super friendly and helpful. The rooms are very nice: Cosy soft bed, large balcony and really cool bathroom with very modern shower. I also enjoyed the breakfast buffet. There is food for every taste and, very important to me, the coffee is awesome. The location of the hotel is awesome, too: Right next door to the town‘s spa and the Kaiserburgbahn, the gondola that‘ll take you to the summit of Wöllaner Nock, the starting point of various great hiking tours.

The hotel is excellent. We visited for the IronmanAustria event, and were very impressed. Restaurant staff were exceptional, the food was very high quality, the pool has an incredible view, we slept well, the parking was great, we both had a superb massage. I am struggling to think of anything that was not positive.

Schönes , modernes Hotel mit sehr freundlichem Personal! Ausgezeichnetes Frühstück ! Das Zimmer war sehr geräumig und geschmackvoll eingerichtet! Sehr zentrale Lage, direkt beim Bahnhof und nicht weit vom Stadtkern entfernt. Garage ist vorhanden.

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

I guess many people have said this, but it’s a great place to stay in Villach. Just across from the railway station and a short walk into the centre of Villach, even the economy room was fine - small, but comfortable, and we slept well. Breakfast is simply astonishing (would be worth staying a second night for this!). Plenty of storage for bikes. Great stay. Thank you!

Schönes , modernes Hotel mit sehr freundlichem Personal! Ausgezeichnetes Frühstück ! Das Zimmer war sehr geräumig und geschmackvoll eingerichtet! Sehr zentrale Lage, direkt beim Bahnhof und nicht weit vom Stadtkern entfernt. Garage ist vorhanden.

I will not go into detail about the service, location, or whatever, but I will specifically target the room, because this is not worth an IGH standard. I booked this hotel, because I needed to have surgery in Villach and had to be at the hospital very early in the morning and therefore got myself a room. I will be honest, I took the cheapest room, which was the ”Cozy” and still was 135€ per night for me. When I arrived at my room, I couldn't believe my eyes, it was an adapted conference room, with a pull-up bed. One could clearly see the ”walls” that could be put away and the beamer overhead for presentations. I was just shocked. I will admit, I could have gone back to the front desk to ask them to change the room, but I was kind of nervous and tired, so I didn't do that. And it seems that the hotel was pretty much booked, so I didn't have high hopes for another room... Anyway, apart from this very weird room, also the cleanliness was questionable, the coffee mugs were already covered in dust, the spoons were brown, from past use? As I had to get up very early anyway I didn't mind the preparing of the conference room next door, which involved vaccuming and loud phone calls. If I would have been here for leisure and wanted to get a good sleep in, that would not have been the correct adress. I did tell the hotel about my bad experience and asked them to clarify. Basically they told me that it was my own fault, as I booked the cozy room and that they are indeed cheaper. After consulting the website, one cannot identify on the pictures that the ”cozy” rooms appear to be conference rooms, that can be reused as rooms when needed and have a pull-out-bed. Additionally the ”normal” rooms were just 10€ more expensive, and appear to be nice at least looking at the pics. They did offer me a 10% discount for my next stay. I gladly decline that. Therefore for all others: If you decide to stay at the Voco don't take the Cozy rooms, especially not for that price, its a scam. An IHG hotel should at least have the decency to not sell those ”things” as rooms and certainly not at this price ...

The positives: room was clean, breakfast is excellent, staff is friendly, free WIFI, nice outdoor seating area. The negatives: horrible location right on a busy highway that creates noise and bad air quality. Staff is not well trained - they sent us to a lunch restaurant that is only open for dinner (good concierge would check online first). The website information is inaccurate. One is supposed to get a welcome drink at the bar - but this is not available. Worse, the website says the front desk is staffed until 11 but when we checked in we were told they would be shutting down at 10. Our colleagues had a car breakdown issue and the front desk blithely informed us that we would have to stay awake and let our colleagues in whenever they arrived. Really? The paying guests have to take over the front desk duties? Especially for a hotel on a highway that caters to business travelers, there needs to be a Plan B for those who unexpectedly arrive late.

The hotel building itself is lovely and in a good central location. Our basic, double room was a bit weird though: a separate shower room and toilet, a wash basin in the bedroom and very little storage space. There was no fridge or coffee and tea making facilities. There was a desk chair, but nowhere else to sit. To make up for this however, on each floor there are a number of very nice sitting areas with comfy couches and chairs. Breakfast is delivered to the table on a two tiered serving stand. You can also order fried or scrambled eggs and help yourself to cereals and juices. A fine place for a one night stay and, all things considered, pretty good value for money.

This is easily the one of the most comfortable rooms I’ve ever stayed in. I wasn’t sure about the location as it isn’t the prettiest but I was so comfortable it didn’t matter. It was a 15 min walk (with luggage) to the train station and about the same into the centre. The person at reception was lovely. There was a train strike and I asked if we could stay another day and she was very helpful with that. The rooms were really clean and the bed comfortable. The shower worked well and had hot water and good water pressure. There was space to hang coats and things. I found the room temperature great and when the cloud was gone, we had lovely mountain views. It was so quiet. Really enjoyed this hotel and would recommend. There are also two supermarkets nearby. Great value!

We stayed in the Apartment Maisonette. Very nice and met our expectations. It has 2 bathrooms with toilets and sink, but only one bathroom also has a shower/tub and that bathroom is upstairs in the apartment. The main problem is with the parking. But parking in any city is hard. We had to walk about a block to get to the parking garage. And we didn’t understand how the parking worked. So the first day we tried to leave and the tickets didn’t work to let us out. The hotel was nice and helped us figure it out. We also left our parking ticket in the car and then when I tried to go to the car at night, I couldn’t get into the garage without the ticket. I wasn’t going anywhere and could wait to get items out of the car. So I was actually glad they had that safety feature. I believe the parking cost $15 Euros a night. We didn’t have breakfast at the hotel. It looked good, but at $21 Euros a person we thought that was too expensive. But we aren’t big breakfast eaters. We stayed on a Friday and Saturday night. Saturday morning we woke up and headed to the car. We were pleasantly surprised to find a nice farmers market by the garage entrance. We bought some nice pastries and strawberries for breakfast.

Centrally located , with friendly staff. Clean rooms and decent breakfast. Would definitely stay there again

The hotel is excellent. We visited for the IronmanAustria event, and were very impressed. Restaurant staff were exceptional, the food was very high quality, the pool has an incredible view, we slept well, the parking was great, we both had a superb massage. I am struggling to think of anything that was not positive.

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.

We stayed in the Apartment Maisonette. Very nice and met our expectations. It has 2 bathrooms with toilets and sink, but only one bathroom also has a shower/tub and that bathroom is upstairs in the apartment. The main problem is with the parking. But parking in any city is hard. We had to walk about a block to get to the parking garage. And we didn’t understand how the parking worked. So the first day we tried to leave and the tickets didn’t work to let us out. The hotel was nice and helped us figure it out. We also left our parking ticket in the car and then when I tried to go to the car at night, I couldn’t get into the garage without the ticket. I wasn’t going anywhere and could wait to get items out of the car. So I was actually glad they had that safety feature. I believe the parking cost $15 Euros a night. We didn’t have breakfast at the hotel. It looked good, but at $21 Euros a person we thought that was too expensive. But we aren’t big breakfast eaters. We stayed on a Friday and Saturday night. Saturday morning we woke up and headed to the car. We were pleasantly surprised to find a nice farmers market by the garage entrance. We bought some nice pastries and strawberries for breakfast.

Centrally located , with friendly staff. Clean rooms and decent breakfast. Would definitely stay there again

The hotel is excellent. We visited for the IronmanAustria event, and were very impressed. Restaurant staff were exceptional, the food was very high quality, the pool has an incredible view, we slept well, the parking was great, we both had a superb massage. I am struggling to think of anything that was not positive.

We got locked out of our room on the first night, after going out for dinner. As the reception shuts at 8pm, we rung the emergency number on the card, which went to voice mail. We left two messages, to date no one has returned our call, and so we slept on the sofas in the reception! No apology, and after persistence, I got my money back for the night. The hotel needs to review its out of hours procedure. The room was clean and tidy, and the breakfast good. However I would question whether its really a 4 star venue.