Meu quarto não tinha toalhas adequadas e em número inferior ao necessário. Meu quarto foi invadido por um estranho às 2hs da manhã, o invasor, ao ser flagrado, disse que lhe haviam dado a chave errada, o que duvido, pois é tudo eletronico, a comunicação com a portaria para denunciar o fato não existiu, pois ninguém atendeu a ligação. Entrei em contato com o serviço 24hs, depois de 6 minutos de espera, a ligação foi cortada. Numa segunda tentativa, a ligação caiu num outro hotel da rede que nada pode dizer. Pela manhã, na recepção do Cecontur, não permitiram que eu falasse com o gerente, apenas disseram que foi um engano. Vou registrar ocorrência policial e tomar as providências cabíveis.
Atendente completamente perdida no check in. No check out tentaram nos cobrar consumo no restaurante, sendo que nem sequer entramos no restaurante. No café da manhã anotaram um café a mais, sendo que estávamos apenas 01 casal. Porta do box não fechava, estando desalinhada e ao tomar banho molhava fora do box.
Ótima experiência de hospedagem, pra minha família que iria somente utilizar o hotel para dormir por 2 dias foi perfeito. Ótimo café da manhã e funcionários muito educados.
Great place, great location, right on the beach, good breakfast. It's an old hotel obviously built on the beach first a long time ago but you get the views and short distance.
Ótimo atendimento. Instalações antigas, mas em reformas. Café da manhã mto bom, apenas frutas já muito maduras, já com gosto de passado do ponto de consumo.
adorei a estadia, lugar bem localizado, vim pelo maps, e me jogou em outro local, encontrei com o waze. Comida gostosa, cama e travesseiros perfeitos, entramos no quarto e o cheiro estava maravilhoso, tudo muito limpinho e organizado, com certeza voltarei e indicarei!
O serviço de café da manhã apresentou-se desorganizado devido as louças usadas/sujas que o funcionário demoravam para recolher. O box do banheiro molha todo o banheiro com a água do chuveiro. O hotel só fornece café da manhã sem mais qualquer serviço de alimentação.
Sangat Baik
49 ulasan
8.8/10
Harga bermula
PHP 1,837
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Santa Catarina
Terokai Ulasan Tetamu Hotel di Santa Catarina
Lihat semua
8.5/10
Very Good
Hotel Frente Mar, with the quality expected from a Mercure.
GGuest UserQuick and unloaded reception
aware receptionists and objectives
environment with clear painting, clear floors, showing cleaning
discrete and efficient room service }
good breakfast and varied dishes , pleased
LLainapI cannot stress how DECEPTIVE this hotel listing is so I made sure to include pictures. The hotel is made to look much better than it is in reality. We got no room service when we were there, our bed was broken, the drain still had hair on it and the person who handed us the key took the bedding out of the spare bed as we went in. It is a massive disrespect to the consumer to have paid so much on this hotel that is of such inferior quality. I have stayed at other hotels that were a fraction of the price and had immense lu better quality. I have attached pictures so that no one else gets scammed.
GGuest UserGreat communication by staff at all time, helpful with directions, secure parking on site and good breakfast included in the price. Not too far from the beach, a bit of a walk to the Centro of ingleses but ok if you have a car or want to travel by bus/taxi.
The accommodation room was very small as there is a spa bath in the same room as the bed and the kitchen area is very small, whole unit smells a bit musty and the walls are very thin so if you have noisy neighbours you can hear anything they say! Was good for off season.
GGuest UserI learned to read comments carefully. They all mentioned the hotel is old and been renovated. This means noise sometimes and different rooms. The one we got had NO internet connection, it was located in the second floor. Pools were great though. My kids had a blast, even in colder or rainy days thanks to the indoors one. The hotel is far away from the city center or any attractions. I understand no Uber tor transfers wanted to go there. We rented a car so it was not an issue.
AAnaThe hotel is in a very good location. I stayed there 3 different times and the staff is friendly and helpful, the breakfast is pretty standard and the rooms were clean. The beds were comfortable and the bathroom and shower were good. I would stay there again, it is comfortable and convenient. Wish all room categories would have robes and slippers available.
Very good hotel for small money!!! Bit old but everything is working. I paid cheap 25e per night for two person with breakfast so for this price quality was excellent!!! If you dont expect too much for sure u gonna be happy!!!
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