Hotel Dengan breakfast di Hainan, China

Our stay was for 3 days and 2 nights, and it was absolutely amazing. From the moment we arrived, they helped us with our luggage, and at the front desk we were welcomed by Jack, who helped us change rooms and made sure we were as comfortable as possible. His English is really good too. The rooms are very spacious, with a beautiful view of the bay and a bathtub right on the balcony 🫶👀. The buffet-style food is quite varied, with plenty of Chinese and Western options. The pool is super clean, and the water is very warm. This is our second time staying here, and honestly, it just keeps getting better each time 🙌

We had a very comfortable stay at the Hilton Wenchang. The room was spacious and the bed was excellent. The complimentary shuttle service from the train station was especially convenient—it made arriving at the hotel an absolute breeze. A special thank you to Gill for her outstanding assistance. From arranging the shuttle bus to providing helpful recommendations about Wenchang and hotel activities—such as the sunrise viewing and fireworks show—she ensured our stay was seamless and thoroughly enjoyable.

Nice hotel to stay before taking your early flight. The hotel also provides free hotel to airport transfer. The location is good and there are many nice restaurants nearby. Service is great as well. My TV was not working and their boss attended to the issue personally as their technician is out. We got a room change with the help of the boss... Of course... The hotel is also near some nice attractions like the 灵山寺 and 海口天鹅湖动物基地。

Unfortunately, the reception experience was very bad. The receptionist was not cooperative, her style was inappropriate, and she did not seem to be good at using the system or computer well, which caused a delay of my procedures for about 15 minutes. I was coming after a long and tiring journey, and I was expecting faster and more professional treatment. In addition, the room I received was not as clean as required, and this worsened the experience in general. 👎🏼

A comfortable and beautiful hotel room, very spacious, more like a studio apartment. The views from the balcony bath were stunning. Bed and pillows were quite comfortable. Good natural lighting, and plenty of lights through the room. The pools were great, included towels and floaties to use. The gym was well equipped. Everything was very clean. Breakfast selection was extensive and tasty. Staff were friendly. We appreciated the complimentary fruit basket, and being placed on a higher floor to reduce the current construction noise. The construction noise was noticeable even on the 19th floor, however we would stay again anyway - the reasonable price of the room seemed to reflect this current noise matter. Good location, and we enjoyed the walking path along the water.

I want to take this opportunity to share that this hotel has excellent service that went above & beyond. On the day I was checking out of Sofitel in the morning & moving to another hotel, I realised that I was missing one of my earrings. I informed Jerry at Reception about this & he immediately informed Housekeeper to look for it & took the particulars of my next hotel so he could send my earring if found. Soon after, he texted me to say they were not successful but they will continue to search, and they did. In the afternoon, Jerry called to inform me that they did manage to find my earring in the shower stall, and will send it to my current hotel within the day. I really appreciate their efforts in taking the matter seriously & not giving up after the first unsuccessful search. This is not the first instance that Jerry gave excellent customer service. When I first checked in, I had arranged for some online purchases to be delivered to Sofitel in advance but as I didn't have a local number, the couriers were not able to contact me. Jerry helped to contact the couriers & the packages were sent to the hotel within that day. It really meant a lot to me to have such helpful & reliable assistance for a first time traveler to Haikou. Thank you, Jerry! I also want to compliment Sofitel's breakfast & the service team there. The spread is very wide, and being there for almost a week, I really appreciate that they change some of the items so you get variety. And the staff are very attentive & helpful. Not only did they remember my coffee preference, they always bring me to my favourite table where I can enjoy the wonderful view. All in all, Despite the fact that the mall next to the hotel is like a ghost town with empty shops, Sofitel Haikou is a wonderful hotel that I would recommend to travelers.

It was nice stay for 1 night transit in Haikou. Their staff especially when check in was very attentive and helpful. We ask for socket adapter, she sent it to our room. 100/100 for their staff kindness. Also the provide free airport transfer, so it was convenience for us. Thank you.

五鑽標準的藝術庭院名副其實，整體設計高級有質感，真材實料看得出老闆是真砸錢花心思。藝術庭院綠植環繞，泳池、草坪、咖啡廳、餐廳 真是做到了一步一景。客房户户私湯有泡池、衞生做得十分細緻，我們續住打掃做的和剛入住一樣，還有洗衣房用的都是和我家同款的卡薩帝洗衣機。晚上泡湯看星星鬆弛感拉滿。 管家服務周到，24小時都有人，免費高鐵站接送，外賣管家給送房，出行遊玩攻略都會主動分享。步行可達石梅灣海灘與九里書屋，周邊沖浪、雨林、浮潛都很近。環境靜謐不喧鬧，適合想安靜放空度假的人，體驗感滿分，值得推薦！

I stayed at InterContinental Haikou Seaview for a day and had a great experience overall. The location is excellent, with close proximity to the seaside and nearby malls, making it very convenient for both relaxation and shopping. The room offered an amazing ocean view, which was definitely a highlight of the stay. The lobby has a very luxurious vibe and creates a strong first impression upon arrival. Check-in was smooth and efficient. Special thanks to Jade at the front desk, who ensured everything was in order and provided great service. Overall, a short but enjoyable stay, and I would definitely consider returning in the future.

A perfect trip to Sanya must be given a full five-star review by Pullman Sanya Bay! The hotel is in an excellent location, right in the center of Sanya Bay, with convenient transportation. The overall design combines Chinese and Southeast Asian styles. It features a tropical garden, a huge swimming pool and a private beach, every corner exuding a vacation atmosphere. The room has a wide sea view and is fully equipped, making it extremely comfortable to stay in. Special praise for the butler, Xiao Yang! Warm and cheerful, with considerate service, she took the initiative to plan our itinerary, recommend delicious food for us, and even prepared a little surprise with great care. Any questions are replied to immediately. No matter how big or small the matter is, everything is arranged without any problem. It's really like being as considerate as a friend. It's such a plus! The price is very reasonable. The facilities, environment and service are all top-notch. The cost performance is definitely among the best in Sanya Bay. Highly recommended!