Hotel Dengan breakfast di Wellington Region, New Zealand

This was our third stay at the Copthorne and have always enjoyed it.  Very comfortable and friendly front of house staff. The big let down is mould and dirt on the floor around the outside of the shower wall.

Overall, the hotel was clean, and the staff were friendly. The breakfast offered a good variety of options; however, we found a mouldy bagel and a hair in the full cream milk, which raised serious food safety concerns. The staff at the egg station were also not very friendly. In addition, the room's heat pump/air conditioner was very noisy, and my friend couldn't sleep well throughout the night. We hope these issues can be addressed, as they affected an otherwise pleasant stay.

The hotel is located opposite the Blue Bridge wharf, which is very convenient for travelers taking the ferry to the South Island the next day. The room is also very large and clean. However, parking in the city center is very inconvenient.

The room is actually not as big as the picture, but the sanitation is very good. The front desk is very friendly and always provides the help you need. On the first day, I gave me a map of the city. After 2 days, I measured the seaside streets and piers with my feet. It is even more friendly for passengers taking the Airport Express AX. Under the intersection of Manners Street and Willis Street, walk south on the right hand side of the uphill road. Tea and coffee tubes are enough, and chocolate. I can't drink coffee anymore, I drink chocolate, and the hotel also prepared a large cup for me intimately. Very close to Cuba Street, in fact, not far from where to go. When I left, Beth happened to be off work, went home and drove BYD, took me to the airport, and turned a corner to see the filming place of the Lord of the Rings. Really friendly. If I go to Wellington again, I will definitely choose their home.

Really conveniently located hotel and good sized room. Really lovely helpful, staff on reception. I had booked an interior room with no window so was pleasantly surprised to have a ceiling skylight. Unfortunately the surfaces and amenities (kettle, glasses, spoons) were covered in dust. I thought it might be a ventilation issue as the high window probably doesnt open, but when I ran my finger over the desk it was a thick layer so not sure it had been cleaned for a while. I was only staying one night so didn't bother complaining but did start wheezing in the night so wish I had said something. Easily fixed for future guests with proper dusting!

The room had multiple areas of built up dust that hadn’t been cleaned in a long time, and the shower had some mould in the corner and lots of soap scum around the bottles. The silicone holes in the shower head were all cracked and so the water dribbled down. I could also smell the drain. The additional windows installed (appreciate the building is historical) didn’t shut tight, which is a big problem in a windy city. The wind was howling through the window gaps when they were fully shut. Assume they were done as cheaply as possible. I was also a few doors down from the staff room, so I heard very frequent door slamming in the mornings which woke me up as it shook my door frame. There’s no way I’d be paying for full price for this hotel, but for a 50% off deal it was fine. The location is unbeatable and the bed was really comfortable. The room was a good size too.

This hotel has a lot of artistic design, which I really liked. The stay was comfortable, and it has a pool and a hot tub, so no need to worry about the cold during winter trips. Right behind it is a large New World supermarket, which can meet all your daily needs. The room has cooking utensils and a washing machine. Across the street are a museum and the harbor, offering beautiful views. If I come back, I'll definitely choose this place again. Parking here costs $50, which is a bit pricey, but they offer valet service. You just hand them your car keys and don't have to worry about it; whenever you need the car, just ask them to bring it to the hotel entrance.

I love this place! The beds are very comfy, and the bathroom is very spacious and clean. It’s great that the hotel can arrange parking for you at Wilson Car Park, which is just beside the hotel this makes everything so much more convenient. The location is within walking distance of most tourist destinations such as Cuba Street, Willis Lane, the Waterfront, Beehive,Wellington cable car,and Te Papa Museum so u dont need much driving around the town just to explore as u can do all of it by just walking from the hotel. It’s also close to many restaurants and convenience stores. The staff are amazing and very helpful! I also love the Nespresso machine in the room. I will definitely come back and book here again next time!

Especially good, the boss is also good, gave a lot of help. The hotel is clean and strategically located. At the door are KFC and McDonald's, as well as large supermarkets. Very convenient.

Stayed two nights in Wellington and overall, it was quite good. 👍 The front desk is on the 7th floor, and most rooms are on higher floors, offering nice views. The room was reasonably spacious and had heating, which was really helpful in early winter. Breakfast is on the 6th floor and had a decent variety. The only downside is that you have to go up a flight of stairs from the street to get to the hotel, which isn't very convenient for guests with large luggage. Sometimes the escalator next to the street isn't even working, so you have no choice but to carry everything up.