Hotel Perjalanan perniagaan di Zurich, Switzerland

Abbiamo prenotato presso Ibis, in modo casuale e senza aspettative particolari, ma con grande sorpresa siamo rimasti colpiti dalla cordialità, disponibilità e professionalità dello staff, che ha allietato il nostro soggiorno, prodigandosi per ogni nostra necessità. Un ringraziamento di cuore va a Jasleen e a Sanya per quanto hanno fatto per noi. Altamente consigliato. Noi ritorneremo senz'altro!

Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.

Modern updated accommodations on the northern fringe of Zurich. It made for a nice, affordable stay within reach of what we came to this part of Switzerland to do. The first time I have been to the city while not on business and happy to report that the city has a lot to offer. The overall challenge with Switzerland is prices exceed what they should be. Drive an hour and a half north, south or west and prices drop by half for just about everything. It is what it is and just know and accept this. What I really liked about the hotel. 1. The decor, look and feel. Exudes class, without opulence. 2. Close to other shopping and transport links 3. The customer service was kind and helpful even with bloopers made along the way. They owned their mistakes and made it right. This is huge in my book-- well done. 4. Breakfast was very good 5. Outside terrace a respite from the one hot day we had. 6. Bed was comfortable 7. Ritual soaps in the bathroom. What I did not like: 1. Parking was 19 CHF per night 2. There was a blooper at check in (giving them credit, they made it right) What they should consider: 1. Add USB plugs at the night stand area 2. Maybe consider how to encorporate ”swiss'ness” into the stay (Lindt chocolate on the pillow, or something to that effect...) Overall: Good hotel, competitive price point with good customer service.

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

Relatively convenient for the airport - but it is a tram and a train if you want to do it by public transport - had I known the shuttle schedule beforehand I would have used that but it is not obviously published anywhere. Shuttle is free to the hotel but 6 Swiss Francs to the airport - so only twice the public transport cost - just note the bus stops at 4 other hotels to pick up before the ten minute drive to the terminal So leave early. Rooms are functional - shower is part of open plan areas in room, with WC separate.

I don’t usually choose Holiday Inn when traveling. However, I ended up here and was pleasantly surprised. Very friendly and professional front desk, clean rooms, and low prices. The one drawback was that the rooms were too warm and the a/c was not working.

Location close to the airport, hotel provides a shuttle that runs about every 20 minutes. Room is fairly standard, with comfortable bed. A big plus is well functioning air conditioning, unlike in most hotels in Switzerland we've been to that can get quite warm and stuffy on warm days. The restaurant serves good and varied food, and the staff was helpful and friendly. Only odd thing was no coffeemaker in the room, just instant coffee and an electric kettle to boil water.

The hotel itself is fine since it is a standard and well kept Courtyard property. Rooms are nice, there is a good breakfast offering, and the overall property is what you would expect for a Courtyard in Europe. The major downside (as many others have mentioned) is that there is a raucous bar in the courtyard that is open until midnight every night. Even on a higher floor, you will be able to hear individual conversations vs. just background noise. Given that these complaints have been noted since 2017, it is a shame that the owners have not either installed better soundproofing or worked out an agreement with the bar that would have patrons be more considerate of their neighbors. Next time, I will try somewhere else (the airport Radisson is a better option if you need to be in north Zurich).

Lokasinya bagus. Perkhidmatan yang sangat sangat baik 👍.

A lovely location near restaurants and shops. The staff at this hotel were lovely and very helpful from the reception to housekeeping to the lady at breakfast. The rooms were well appointed and very clean. They had opening windows, air conditioning and a mini bar. They organised transport to the airport. I would definitely stay at this hotel again.

Abbiamo prenotato presso Ibis, in modo casuale e senza aspettative particolari, ma con grande sorpresa siamo rimasti colpiti dalla cordialità, disponibilità e professionalità dello staff, che ha allietato il nostro soggiorno, prodigandosi per ogni nostra necessità. Un ringraziamento di cuore va a Jasleen e a Sanya per quanto hanno fatto per noi. Altamente consigliato. Noi ritorneremo senz'altro!

Great and easy check in. Watt and Derrick were very helpful with the check in and info about Zurich. Loved the complimentary drinks at check in. Compact room but very modern with cool amenities. Loved the big and soft towels. Found the hidden hair dryer in a cute pouch. Water pressure in the shower was just right. They also stored our luggage for an extra day. Enjoyed our stay and will definitely come back to this hotel.

Modern updated accommodations on the northern fringe of Zurich. It made for a nice, affordable stay within reach of what we came to this part of Switzerland to do. The first time I have been to the city while not on business and happy to report that the city has a lot to offer. The overall challenge with Switzerland is prices exceed what they should be. Drive an hour and a half north, south or west and prices drop by half for just about everything. It is what it is and just know and accept this. What I really liked about the hotel. 1. The decor, look and feel. Exudes class, without opulence. 2. Close to other shopping and transport links 3. The customer service was kind and helpful even with bloopers made along the way. They owned their mistakes and made it right. This is huge in my book-- well done. 4. Breakfast was very good 5. Outside terrace a respite from the one hot day we had. 6. Bed was comfortable 7. Ritual soaps in the bathroom. What I did not like: 1. Parking was 19 CHF per night 2. There was a blooper at check in (giving them credit, they made it right) What they should consider: 1. Add USB plugs at the night stand area 2. Maybe consider how to encorporate ”swiss'ness” into the stay (Lindt chocolate on the pillow, or something to that effect...) Overall: Good hotel, competitive price point with good customer service.

It seems clear to me that the quality of customer service in travel has greatly deteriorated in the last three years. I understand that service providers have trouble finding and retaining people and the ones they have often don’t seem to take pride in their work. Sadly, I’ve come to accept this as the “new normal.” Which is why our recent three-night stay at the Park Hyatt in Zurich was such a welcome surprise. Not only was our room clean and comfortable but the service we received, from start to finish, was efficient and personal. Just a few examples: We had a flight delay and airport transfer difficulty arriving to Zurich and did not get to the hotel until after 1:00. The gentleman working the front desk who checked us in, got us waters, helped with our bags and personally escorted us to our rooms. He was also working the next night when we returned to the hotel after dinner. He spotted us coming through the lobby and literally ran over from the front desk, greeted us by name and asked if our room was acceptable and if there was anything he could do for us. The housekeeping staff are a bunch of ninjas. You never saw their carts in the hall but we’d leave in the morning and when we returned in the afternoon the room was made up. Perfectly. We’d leave for dinner and when we returned the room was turned down. Perfectly. We had drinks the first night at the Onyx Bar. When we returned the next night, the bartender remembered both our names and our drinks. We interacted on several occasions with the daytime concierge. I wish I remembered his name. It wasn’t just that he was knowledgeable about Zurich and responded immediately to our requests. He acted like speaking to us was the absolute highlight of his day. I know these are all little things but they added up to a wonderful stay. Plus, the hotel couldn’t be more conveniently located. Staying at the Park was a luxury item for us but, let’s face it, traveling anywhere in Switzerland is a luxury item. I would return to the Park for their level of personal service in a minute.

I don’t usually choose Holiday Inn when traveling. However, I ended up here and was pleasantly surprised. Very friendly and professional front desk, clean rooms, and low prices. The one drawback was that the rooms were too warm and the a/c was not working.

The hotel itself is fine since it is a standard and well kept Courtyard property. Rooms are nice, there is a good breakfast offering, and the overall property is what you would expect for a Courtyard in Europe. The major downside (as many others have mentioned) is that there is a raucous bar in the courtyard that is open until midnight every night. Even on a higher floor, you will be able to hear individual conversations vs. just background noise. Given that these complaints have been noted since 2017, it is a shame that the owners have not either installed better soundproofing or worked out an agreement with the bar that would have patrons be more considerate of their neighbors. Next time, I will try somewhere else (the airport Radisson is a better option if you need to be in north Zurich).

Lokasinya bagus. Perkhidmatan yang sangat sangat baik 👍.

A lovely location near restaurants and shops. The staff at this hotel were lovely and very helpful from the reception to housekeeping to the lady at breakfast. The rooms were well appointed and very clean. They had opening windows, air conditioning and a mini bar. They organised transport to the airport. I would definitely stay at this hotel again.

We stayed in the family room. It could have been cleaner and better maintained. On the plus side the breakfast was very good and the front desk staff was friendly. When we checked in the room didn’t feel very clean, there were food crumbs from the last guest on the bench above the fridge, some stray hairs in the bathroom and most surprising was a half eaten rotting capsicum in the fridge. The bathroom sink was also clogged and took ages to drain. I reported this to reception, but it wasn’t fixed during our stay. There was a sign on the bathroom mirror which told us to put our towels on the bathroom floor if we wanted them to be washed, to save the hotel/environment from unnecessarily washing lots of towels every day. We had therefore assumed that the rooms were serviced daily. When we got home that night, the room hadn’t been serviced at all, and now our towels weren’t dry, because they’d been in a pile on the floor instead of being hung up to dry! Our beds were comfortable but the pillows were as flat as a pancake, the kids said the sofa pull out bed they were on wasn’t very comfy. There was no aircon, but there was a fan on a stand, which sufficed for our visit as it wasn’t too hot at that time of year, and there was a large window we could open too. The breakfast was excellent, with lots of choice and a nice breakfast room. The hotel was about a 15-20 min walk from the main train station, so it was quite convenient except with luggage, because the walk involved a number of staircases and hills up from the station.

Very clean and neat hotel. Great location. Convenient to old town. Made to order eggs including omelets,were a pleasant breakfast surprise. Glass walls of bathroom are a little strange, take some getting used to. Easy to visit with the staff for any needs.

Relatively convenient for the airport - but it is a tram and a train if you want to do it by public transport - had I known the shuttle schedule beforehand I would have used that but it is not obviously published anywhere. Shuttle is free to the hotel but 6 Swiss Francs to the airport - so only twice the public transport cost - just note the bus stops at 4 other hotels to pick up before the ten minute drive to the terminal So leave early. Rooms are functional - shower is part of open plan areas in room, with WC separate.

Location close to the airport, hotel provides a shuttle that runs about every 20 minutes. Room is fairly standard, with comfortable bed. A big plus is well functioning air conditioning, unlike in most hotels in Switzerland we've been to that can get quite warm and stuffy on warm days. The restaurant serves good and varied food, and the staff was helpful and friendly. Only odd thing was no coffeemaker in the room, just instant coffee and an electric kettle to boil water.