I stayed at this hotel while visiting Calgary for my son’s tournament. Overall, the hotel was clean and comfortable. One of the two elevators was under maintenance, but since the building only has five floors, it wasn’t a major inconvenience.
The room had a kitchenette with a sink, which was convenient for heating up simple meals in the microwave, and the refrigerator was a good size. However, the bedside lamp and the desk lamp didn’t work, and the outlets near them also seemed to be out of order. I had to unplug the clock to charge my phone.
Among the four pillows on the bed, one had a noticeable bleach smell, so I set it aside and used the others — it would have been nicer if they had been rinsed more thoroughly.
The staff were friendly and helpful overall, and the ice machine worked well. The hot tub in the pool area was also very enjoyable.
Despite a few minor issues, I was satisfied with my stay and would consider staying here again in the future.
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the Casino while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
Good overall, just needs to be a bit cleaner. It also gets pretty loud at night. You can hear a loud noise every time someone opens their door, which is really disruptive. Someone should definitely look into that. Otherwise, it’s a nice location
Good room and spacious. The bathroom is a bit small. Everything is clean and delicious breakfast. However, way excessive use of plastic ( plastic cover on each single use cup!).
I was told by the front desk that the cost for a taxi to get to the airport was approximately $50. Then I was told by another member of the staff that it was around $65. I asked the staff to go ahead and book me the taxi and I ended up paying $80 to get to the airport one way. The hotel really needs to figure out a system with the taxi cab drivers regarding flat rates because $80 for Edmonton is unacceptable.
Hotel berhampiran Downtown Edmonton,Edmonton66.7% pelancong memilih kawasan ini
JJACK_20122018.10.28
The suite breakfast is on the 3rd floor and can be delivered to the room before 2 o’clock. Parking is very convenient. There are stadiums nearby, you can go to the concert. The subway bus is very convenient. There are very few pedestrians at night. Many shops close at 3 or 6 in the afternoon. There are bars and entertainment facilities that open at 6 in the evening, and ordinary people seldom go there.
Love the location that can travel to Banff Park and the nearby nearby (should have a car to drive) and the staff are polite. Our room has a beautiful view even though it is on the ground floor. If you like the peace of a small town like Cochrane, it should be another option. And going to Calgary airport is a short drive away.
I reserved this place for my son's tournament. I stayed well for 2 nights without any inconvenience. However, the table and refrigerator here were too small, so it was a little uncomfortable, but it wasn't a big problem. Some other hotels made loud noises with heaters and microwaves, but this place had a microwave inside the storage, so I could use it quietly while my son was sleeping, and the heater noise was not loud. The front and housekeeper staff were generally friendly and the ice machine worked well. Also, it was nice to have a drinking fountain on the main floor and the swimming pool.
Very Good
166 ulasan
8.8/10
Harga bermula
PKR 22,558
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7.8/10
Good
GGuest UserThe breakfast could be more better no fries were there except whole an apple. I would prefer to have more fruits that is ready to eat
GGuest UserHotel room was clean and staff were kind The temperature of the hot tub was lukewarm and jets barely moved the water, also the shower water pressure was very poor but otherwise a good stay. We didn’t opt into dining for there for breakfast just had other plans.
GGuest UserGood location for me to visit clients in Downtown. Stayed here for 2 nights, the queen room was clean & comfortable; devices in the room worked well.
The check-in staff was polite and great to deal with. it will be better if they can provide free breakfasts.
GGuest UserOverall it was a decent stay here. Pros:
-Clean room with comfortable beds
-Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical
-tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
AAnonymous UserGuests staying at the hotel can pick up a Banff pass. They can take bus 1246. Bus 1 runs directly from the hotel entrance to the Banff Gondola. There were ants in the hotel room, possibly because our room was on the first floor. Also, it's certain that the facilities of hotels in Banff Town are not as good as those in big cities when compared at the same price point. These gaps are something we need to learn to accept.
SSky C.I stayed at this hotel while visiting Calgary for my son’s tournament. Overall, the hotel was clean and comfortable. One of the two elevators was under maintenance, but since the building only has five floors, it wasn’t a major inconvenience.
The room had a kitchenette with a sink, which was convenient for heating up simple meals in the microwave, and the refrigerator was a good size. However, the bedside lamp and the desk lamp didn’t work, and the outlets near them also seemed to be out of order. I had to unplug the clock to charge my phone.
Among the four pillows on the bed, one had a noticeable bleach smell, so I set it aside and used the others — it would have been nicer if they had been rinsed more thoroughly.
The staff were friendly and helpful overall, and the ice machine worked well. The hot tub in the pool area was also very enjoyable.
Despite a few minor issues, I was satisfied with my stay and would consider staying here again in the future.
GGuest UserWe chose this hotel at random while driving down the highway. We were VERY glad that we did. The following day, we kept congratulating ourselves on the great choice.
It was very easy easy to get to off the highway. But yet it was protected from the busy highway noise.
The staff were absolutely 5-Star. Every single individual that we encountered, both hotel and restaurant, seemed to be genuinely friendly and professional. Specail shout-out to: Jei, Jasmeen, and Maltin. ( hopefully i got the correct names)
We used the pool in the evening, and it was a surprisingly nice facility for the price of the hotel. We thoroughly enjoyed it until an excessively noisy family showed up with undisciplined kids. But that's not on the hotel.
I don't know why the restaurant was empty because it was exceptionally good food and good service. Even the breakfast buffet was far above most free breakfasts that are on offer.
The guestrooms were very quiet (even the a/c fan was quiet). Beds were comfortable. Good quality linens, pillows and towels. Beds were especially comfortable and seemed new. Carpet looked new.
The only thing I might suggest for the rooms is that they might add a floor lamp to improve the lighting. Also, they might think about bringing up the quality of bathroom amenities to current trend in higher quality in larger affixed bottles instead of small disposables
It's obvious that they're gradually upgrading an older property and haven't gotten to the hallway paint yet. But that doesn't affect the guestrooms experience.
I highly recommend this property.
GGuest UserNot our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the casino was great - including the restaurant.
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