Hotel Dengan Gym di Hubei, China

The hotel's location is quite good, making it convenient to get everywhere. The rooms are a bit small and the facilities aren't new. The price was acceptable during the Chinese New Year period, but the room's cleanliness really impacted our stay. There were spills that hadn't been wiped up, the trash hadn't been emptied, and the water glasses had mold spots. When we contacted the front desk, the staff said they were too busy because of Chinese New Year and could only address it the next day. The parking lot is very small, but the parking attendant was enthusiastic and had a good service attitude. The soundproofing was decent, and breakfast was just okay.

This hotel in Wuhan's Jianghan District, which my partner and I chose for our trip, far exceeded our expectations. It truly deserves all five stars. Throughout our stay, the staff were incredibly warm and thoughtful. Check-in was very quick, and they proactively recommended niche attractions and restaurants suitable for couples nearby. Any requests we had were met promptly, and the service details were very considerate. The room facilities were well-maintained, new, and spotless. The bedding was soft and comfortable, and the floor-to-ceiling window offered an excellent city view right from the room. The overall decor was cozy and atmospheric, perfect for a romantic getaway. The hotel's location is also very convenient for getting around. It's close to commercial areas and subway stations, saving us a lot of time whether we were exploring Jianghan Road or visiting nearby attractions. We'll definitely prioritize staying here again on our next trip to Wuhan, and I highly recommend it to other couples visiting the city.

The location is unbeatable. It's right next to Lihuangpi Road, and the Bagong House is just beside it. Jianghan Road Pedestrian Street is a 20-minute walk away. The young lady who checked me in, the security guard at the entrance, and the young man who checked me out (not at the front desk) were all incredibly nice. The downside is that there's no parking lot, no parking spaces at all. Parking was extremely difficult, which made me hesitant to drive out during my two-day stay. I ended up taking taxis every day, which was very inconvenient. Also, the air conditioning in the room wasn't working well. Someone came to check it, but couldn't find any issues, and it was just too hot. The hot water was also very problematic. When I got back at midnight, if I only turned on the hot water for a shower, the flow was incredibly weak. If I added a little cold water, the flow would improve slightly, but then the water temperature would drop, which was very inconvenient. Showering was particularly uncomfortable these past two days. The hotel is old, and its facilities are outdated. Even the elevator requires you to swipe your card and then press a button; most hotels now just take you to your floor directly after swiping.

I had a wonderful stay at Somerset Chongqing and would highly recommend it to anyone visiting the city. The room was spacious, modern, and exceptionally clean, with comfortable bedding and all the amenities needed for a relaxing stay. The fully equipped kitchen and washing machine were especially convenient for longer trips. The staff were friendly, professional, and always willing to help. Check-in and check-out were smooth, and the service throughout my stay exceeded my expectations. The location was excellent, making it easy to reach major attractions, restaurants, and public transportation. Despite being in a convenient area, the hotel was quiet and peaceful, allowing for a great night’s sleep. Overall, Somerset Chongqing offers outstanding value for money with excellent facilities, comfortable accommodations, and exceptional service. I would definitely stay here again on my next visit to Chongqing.

The noise was too loud and I couldn't sleep. The front desk service was very good. The facilities are all clean and brand new, but they are all under renovation. It’s so painful and it’s so difficult to have a good sleep💔💔💔💔💔Wait until the renovation is completed. It’s really hard to comment at the moment💔💔💔💔

This hotel is located in a bustling area, yet the rooms are surprisingly quiet, making it incredibly convenient for getting around, shopping, and dining. There's even a shopping mall right downstairs. The room was clean and tidy. The cleaning lady (I forgot her name, but she cleaned room 1322) was very warm and attentive. She replenished our water, changed our towels, and replaced the trash bags, always with a smile. The front desk staff, particularly Xiao Wu, was also very welcoming. She greeted us proactively, asked about our stay, and even gave us a small gift. My only minor complaints are regarding the room facilities. Firstly, the floors in both bathrooms are elevated, with the threshold stone being about three to five centimeters higher than the carpet in the bedroom. There were no warning stickers, making it easy to trip when entering and exit. Secondly, the master bedroom's large bed is next to a wardrobe, and the entire wardrobe door is a large mirror, which was disturbing to sleep next to and quite startling when waking up in the middle of the night. Thirdly, the room lighting was too dim. Adding a main light fixture would better suit modern needs.

The overall experience far exceeds expectations and is very suitable for business travel choices. Xiaoding at the front desk was very efficient at check-in, the staff was professional and gentle, and took the initiative to inform the breakfast, gym, self-service laundry room location. The 24-hour front desk arrived late at night and was at ease. The rooms are spacious, the wet and dry separation bathroom is clean and odorless, the desk and chair size is suitable, the sound insulation effect is excellent at night, the corridor and road noise are completely not heard, the mattress is moderately hard and soft, and the rest is very good at night.

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

1. Hotel location is perfect as the Three Gorges Tourist Center is just diagonal opposite the hotel, and Wanda Shopping Mall is also just next to it. 2. The hotel is new, and the smell of the new wooden furniture is too strong and I guess that's why some of the doors of the unoccupied room (included mine) were open which I personally felt a bit uncomfortable as any guess may just step in to any room to do something silly. 3. I stayed for 3 nights, and 1st 2 nights was ok but on the 3rd night, someone checked-in and occupied next to my room, I was in the middle of my sleep and suddenly a piercing sound entered my ears, the sound last for almost 1 min and it seems not ending and so I contacted the counter to seek for help, the counter staff explained that the location of the toilet of room# 1310 is next to the bedframe of room# 1309, they can send me the ear plug for time being and let me change the room the next day. I told them I will be checking out the next day and I am not use to sleep with an ear plug, I hope the sound will end soon and I also tell the staff to escalate this matter up. During my check-out, the counter staff had asked how was my stay and I told her the incident too. I told her that I am not happy especially when the hotel said they can help me to change the room on the next day, my comment was if the hotel already know of this problem, so why are they still arrange guest to stay in room# 1310?? At the end of the day, I am being given some snacks and small souvenirs and 2 bottles of mineral water as compensation. My question to the hotel: why put the blame on the design/layout and not employee training?? Why you know this is the problem but yet still allow the problematic room to be occupied? For the seek of the reputation of the hotel, please shut down the problematic room until you fixed the problem!

During my stay, I especially want to thank Danna, a hotel staff member, for her thoughtful service and professional demeanor. From check-in to check-out, she was consistently patient, meticulous, warm, and attentive. She promptly responded to inquiries and needs, handling them appropriately. She was diligent, responsible, and communicated with politeness and grace. She not only focused on service efficiency but also fully considered guests' feelings and privacy, making us feel incredibly secure and comfortable. The entire stay was made even smoother and more enjoyable by her dedicated service. Her professionalism and service awareness were truly outstanding. She was a wonderfully comforting presence that significantly enhanced this trip. Highly recommended, and I look forward to seeing her again next time.