Hotel Dengan Gym di Aragon, Spain

Great location and some very good services (shuttle to ski lifts). Some improvements can be done in terms of cleanliness and breakfast, but overall great value for money

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.

Buenos la habitación que nos tocó tenia vigas de madera en el techo y parecía que esa habitación hacia tiempo no la miraban xq todo el techo está lleno de telarañas al día siguiente lo comentamos y las quitaron adjunto fotos .No sé si en las fotos se ve. Tenía un ventilador pequeñito en el techo al ser el tercer piso pues esa planta última pues la verdad es que se pasa calor hasta mitad de noche.. Por lo demás todo correcto

Hotel excepcional para ir en familia, la atención muy buena, la opción del spa es ideal. La comida correcta

In an excellent location in the middle Zaragoza this hotel is a bit worn down. You can see and feel the “old days” but a remake would help as well. Extremely lengthy check-in process. Everything else was fine.

Habitación amplia , muy calentita , y buena relación calidad precio, instalaciones mejorar o arreglar el spa y mantenimiento del gym , no hay colchonetas para estirar y varias máquinas en reparación

La habitación era interior, sin balcón, no había secador de pelo ni nevera. Hacia un olor muy fuerte a un producto de limpieza. Por lo demás todo bien.

Todo bien, muy bien. Acogedor y limpio.  Por poner un pero, muchísimo calor en la habitación y el aparcamiento escaso en la zona

Parador muy bonito situado en lo alto de la ciudad de Alcañiz. Habitaciones espaciosas, limpias y tranquilas. Se puede llegar andando a cualquier lugar de la ciudad y dispone de aparcamiento en la puerta desde donde se pueden visitar los alrededores.