Hotel Dengan Gym di Aragon, Spain

The hotel front desk helped me call a taxi to the train station. The breakfast was OK. The hotel is not far from the cathedral, which is convenient for travel. It takes only a few minutes to walk to the commercial street. The hotel environment is good.

The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave. Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment. At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before. Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level. The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.

There are McDonald's and local restaurants next to it, a dia supermarket is a five-minute walk away, and it takes about 19 minutes to walk to the Church of Our Lady. Parking is very convenient.

Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well. We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.

Our second time staying at this hotel and it was good. We arrived with two small dogs. In order to avoid our dogs causing noise and inconvenience to other guests if we left the room, we decided to have room service. Reception advised room service was available from 20.30, however when we called ro place food order at 20.30 we were told the kitchen was closed because they were preparing for a wedding next day. A big disappointment!!. The city itself is beautiful and the people are so nice. We hope to visit again in 2025.

Location: The hotel is well-located, with many restaurants nearby. It’s about a 15-minute walk to the main attractions, making it quite convenient for getting around. Service: The service is average—nothing particularly enthusiastic as rumored, but no major issues either. Facilities :The facilities are generally okay, but the comfort of the mattress leaves something to be desired and could use improvement. Cleanliness: Cleanliness is acceptable, with no significant problems noted.

An older hotel. The price on Ctrip is very good, but the sound of the TV in the next room can be heard clearly. It is not far from the train station and there is a McDonald's opposite. The hotel is a bit old, but the room is big enough.

The location of the hotel is zaragoza train station, which can be moved by public transportation bus, and the surrounding sightseeing places are walking distance. Cleanliness and comfort gave a smile. Although not fluent, even if I tried to talk in English and Spanish, I felt like I was waiting and trying to help. Even when I checked out, I showed the train ticket and was worried, so I left my luggage and set a time plan! The service is the best. Currently, the best hostel I want to come back to during my trip to Spain!

I can't complain of anything, the hotel has all the services and facilities in very good conditions.. wide and clean rooms. It is a 4-star and are well-placed

Suitable for self-driving, good service, free parking outside the hotel, the room is a bit small but enough