Hotel Dengan Gym di Lower Silesian, Poland

Overall, while the location and cleanliness are good, poor service, maintenance neglect, and unfair treatment made our stay disappointing. The staff were very unhelpful and dismissive with maintenance issues. The shower head holder was broken and never fixed, and on our last morning the A/C stopped working with no resolution and follow-up. Our room faced the inner courtyard and the window couldn’t be opened, making it uncomfortably warm which we had to leave the door open until checkout. We also experienced discriminatory behavior: when we requested a higher floor at check-in, we were told it was unavailable, yet a Caucasian traveler who checked in afterward received the same request.

Excellent location, friendly staff, and great services! I even tried the gym and the spa (small but tidy and well-equipped). The bar was a bit pricey though; I paid 10€ for a cappuccino and a slice of cake.

Mixed feelings and let me explain why. Everything is brand new and very well designed, studios look great, just like in photos, lighting is nice, materials used are good. From visual pov it's all perfect, but there are some things that are crucial for good hotel experience that are lacking here. First of all beds are soft, too soft for me, same I can say about pillows - they lack that premium feeling. Next issue? Water pressure under the shower is low and as it's all brand new, I guess that's on purpose and I don't like it. And one last thing that caught me off guard - even if you have breakfast included, there are ”extra options”, that are freshly made that you need to extra pay for on the spot. Tbh it's a first time I met with such solutions and I don't get it - if breakfast is included in my room rate, why I have to pay extra cash for some poached eggs? Car park has a pretty narrow entrance but spacious spots so plus for that.

Good hotel with a large room. Service could be improved, friendliness, and at the reception, you're not allowed to ask questions; the answer is that you can look online, etc. We're used to it differently from other 5-star hotels.

Very solid hotel close to train station and main square, bus and tram stop nearby. Big room, recently renovated. Only drawback is smell and dry air in the room, probably still due to renovation. Competitive price, I would stay again.

Rooms suitable for your price. Very nice service. 15 minutes walk from the heart of the city. I don't hide that I'd be happy to use their services again.

This hotel, beautifully converted from a historical landmark, features a magnificent, long palatial staircase that's absolutely stunning and perfect for photography – truly grand and beautiful! The staff were incredibly friendly and attentive, always going above and beyond to assist with any request. Our room was comfortable, spotless, and well-equipped, with quiet and efficient air conditioning that ensured a comfortable stay.

Wonderful hotel! Everything was top-notch. I highly recommend it to anyone looking to have a great time in Wrocław.

The location is obviously the biggest plus. A very good view of the city and relatively close to many landmarks. The apartment we stayed in was very spacious with comfortable beds, sofas, excellent cooking and bathroom facilities. However, the carpets on corridors were quite dirty. It was also quite difficult to find parking lots allocated to the apartments. Actually, I found out that the parking fee is exactly the same as the fee in the adjacent Sky Tower mall, which is disappointing.

The room is not big, and the facilities are relatively simple compared to those in China, but it is relatively clean. It is generally a budget hotel. There is no toiletries, not even a toothbrush.