Hotel Dengan Gym di Rhode Island, United States

I am how genuinely happy my recent stay was at The Loom. From the moment I arrived, everything felt thoughtful, welcoming, and exceptionally well-run. Check-in was smooth and professional, and the front desk team immediately set the tone—warm, efficient, and genuinely hospitable. After a long day of travel, it was refreshing to be greeted by people who clearly care about guest experience.  Throughout my stay, every interaction felt consistent: friendly, attentive, and proactive without being intrusive. Whether it was a quick question, a request, or simply passing staff in the hallway, the level of professionalism and kindness was noticeable. It’s rare to see that kind of consistency across an entire team, and it made the stay feel effortless. My room was spotless, quiet, and extremely comfortable. The bed and linens were excellent, and I slept better than I expected. I also appreciated the small details—well-maintained amenities, a clean bathroom, strong water pressure, and a layout that felt functional and relaxing. It’s clear that housekeeping takes pride in their work.Fully maintained and had a calm, polished feel. Common areas were clean and inviting, and the overall atmosphere felt both upscale and comfortable. I also appreciated how safe and organized everything felt, especially during busy periods. The breakfast/restaurant experience was excellent—fresh, well-presented, and a great start to the day. The service was just as strong as the rest of the property.The location was also a major plus—convenient and easy to navigate, with everything I needed close by. It made the entire trip smoother. Overall, this was one of the better hotel experiences I’ve had in a long time. Thank you for delivering a stay that felt genuinely high-quality from start to finish. I’ll absolutely be returning the next time I’m in Providence

Although not so much these days, I have traveled a lot for work and it's nice to have a place to call home when you're on the road. I'm not a picky person and I really do not have specifications for what I look for when it comes to a hotel but the one thing that I do desire is a feeling of home and safety. The location was perfect and I was in the area that I was familiar with, but even if I wasn't enough familiar place, I still felt safe. The staff was very friendly and it was easy to navigate the building. Honestly loved my room, it had everything I needed and helped to become my temporary office apartment. The bed was incredible, perfect for someone who's been walking and traveling since 4:00 in the morning. The lounge chair in my room was also the most comfiest one I've ever been in and I ended up using that at the desk. They gave you a very nice office desk chair but I'm a very big person and I was afraid of breaking it, so it was a very pleasant surprise to have that alternative option. The gentleman at the front desk gave me a lot of information and suggestions for food based on restaurants in the area, they also gave me a discount coupon for a restaurant chain that I really love! It was honestly a very pleasant experience and I only wish I could have stayed longer, I definitely will go back to that location in the future when I'm working in the area. It was perfect for me and I would honestly recommend others to stay there if you're looking for a place for the night or an extended stay!

Very clean and hands down the friendliest staff ever. The night audit woman is the soal reason I will be staying long term. She goes above and beyond to help guests and you rarely see that now a days.

Great location, good breakfast combos, proximity to everything in the city, friendly staff and maintenance team, rooms are clean and the kitchen is well equipped with all you need to make any type of meal for 4 to 5 people. The fridge is family size. The elevator is swift and well maintained- I have been in a hotel that the elevator took for ever to travel up and down, the wait time was frustrating mostly during morning breakfast rush hours. Just so you know, breakfast is free. Parking is not free, but valet service on site. I will recommend this hotel if you are traveling to Providence. We enjoyed our stay!

Pros: The room was clean and the bed was comfortable. Complimentary tea and coffee were a nice touch. The breakfast was delicious, and interestingly, it worked like a regular restaurant where you get a bill and hand over the voucher you received at check-in. The location was great. Cons: They said construction noise would only continue until 5 PM, but I heard several loud, machine-like noises well past 8 PM. I almost asked to change rooms, but the noise eventually died down so I let it go. Also, there were two bottles of water in the room, but unless you’re a Hilton Silver member or above, they charge $3 each. If I had other options, I probably wouldn’t stay here again.

Located in Rhode Island's capital, the InterContinental Hotels Group boasts comprehensive and well-equipped facilities. The public areas and room spaces are designed to be spacious and stylish. The breakfast set menu is exquisite and delicious, a big thumbs up! 👍🏻 Parking is convenient.

The a/c in the room was not working, and I had to get ready for an event. It was in the 80's that day and room located on top floor so very hot. Maintenance did come and fix, but it took quite some time for it to kick in and cool the room down. That night when I got back, I turned the tv on. Apparently remote batteries died, and I could not change channel or turn tv back off. Had to call maintenance again around midnight. They had to go behind tv to turn it off (tv was hung on wall and I was not able to reach the plug to do it myself). There is NO water pressure; my daughter did not wash her hair for the 2 nights we were there because it would have taken forever. I also rented a second room for my son and his wife; they arrived from out of state to also get ready for an event, and their room had no outlets that worked. They too had to call maintenance so they could get ready. They were late for the event. The hotel is not located in the downtown location, so do not expect to walk anywhere except the casino which is across the street. Very overpriced.

The hotel is OK, very convenient, close to the airport, there are few steps down. However, the airport repair was really potholes, the road signs indicated that the wood was completely found, and the mobile map was taken around a big bend.

A very well appointed hotel conveniently located in the historic downtown adjacent to RISD and an easy, if uphill walk, to Brown, with a number of decent restaurants nearby. The furnishings, bathroom, and linens were all of high quality. Despite other reviews I found the staff to be rather limited in their engagement versus the friendliness praised elsewhere, but nothing off-putting. The restaurant Bellini tries to punch a bit above its weight though for Providence it’s decent. Overall by far the best hotel in Providence but still a stretch from true five star luxury or a genuine upscale business hotel like Four Seasons or Mandarin Oriental.

The hotel was very clean, super nice rooms, comfortable mattresses. The beds are VERY high so a step stool would be so helpful for getting in and out. Just something you could slide beneath the bed. Also there were no spoons or stirrers or napkins, if you wanted to make coffee in the handy kitchenette area. And it would be very nice to have at least one comfortable chair in the room if you want to sit with a cup of tea or coffee - otherwise you have to climb up and sit on the bed, or on the not-so-comfortable, but handy, bench at the foot of the bed.