Hotel Dengan Pools di Guangdong, China

My friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years. For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^

I drove to the hotel, and from the moment I entered the underground parking garage, the signs were unclear. I circled around a few times and finally asked someone for directions to the elevator entrance. However, the elevator entrance had no Chinese signage, only an English hotel indicator. First-time guests would 100% not be able to find it! That door was a hidden, automatic door with no markings, just like a solid bronze wall. No one would know it was an elevator entrance; I also spent a long time searching and asking people before I found out, as shown in Figure 1. In the room's bathroom, the shower system had no hot and cold water labels. I didn't know which way to turn to get hot or cold water, nor did I know if the control switch for the overhead shower and the handheld shower was up or down. I had to figure it out by trial and error! When I turned on the switch, because there were no hot/cold or overhead/handheld shower labels, cold water poured down from above, giving me a chilling surprise! As shown in Figure 2 and Figure 3. Breakfast was inconvenient due to the small dining area and too many guests, which meant long queues. The staff's attitude wasn't very good either! Many online reviews are seriously inconsistent with the reality. This hotel definitely needs significant improvement!

A truly satisfying stay! The JW Marriott Hotel Shenzhen is indeed a top-tier hotel. The lobby exudes a light luxury and grand atmosphere, and the public areas are spotlessly clean. The staff at check-in were very professional and explained everything meticulously. The room layout was well-designed, the furnishings were exquisite, and the cleanliness was meticulously maintained—even the corners were sparkling clean. The mattress had just the right firmness, ensuring a sound sleep until morning. During my leisure time, strolling around the hotel was very pleasant, offering a tranquil and comfortable environment. The guest relations team proactively checked on our experience, and any issues were addressed promptly. The hotel restaurants offered a wide variety of dishes with fresh ingredients. Overall, the experience was comfortable and relaxing, making it perfectly suitable for both short stays and longer trips. I genuinely recommend it to anyone traveling.

My stay at the Guangzhou Estanton Hotel was absolutely perfect, a definite five-star experience! The front desk staff were attentive and polite, and my room was clean and spacious. The bed was incredibly comfortable, and the bathroom even had a large bathtub. The soundproofing was excellent. The hotel has its own swimming pool and gym, and the breakfast spread was diverse and plentiful, with everything from Cantonese dim sum to Western-style light meals. The location is convenient, not far from the subway, making travel easy. The public areas are well-maintained, with an elegant and quiet atmosphere. It’s suitable for both business trips and leisure stays, offering fantastic value for money. I’ll definitely choose this hotel again next time I'm in Guangzhou. Highly recommended to everyone!

Service: Special thanks to Bella and her team! The Ritz's service attitude was satisfying, but due to objective renovation issues, construction noise could be heard on every floor (starting at 8:30 AM, even on weekends). Bella was very considerate in trying to resolve the issue, and I'm very grateful. I believe this also perfectly embodies the Ritz's 'Ladies and Gentlemen serving Ladies and Gentlemen' philosophy. Facilities: The current Ritz-Carlton Shenzhen is definitely not in its best state. Even in the newly renovated rooms (renovation completed six months ago), there was still a faint smell of renovation. Running an air purifier made it tolerable. The new rooms are indeed spacious and well-maintained, with very new facilities. Pool: It's very small and the water is extremely shallow. Many people just walk across the pool, and there's no staff to stop them. The 'fire cloud' evening view is beautiful, but I wouldn't recommend it for serious swimmers. If you're just looking for a photo op, it's fine. Cigar Bar: The staff were very patient, but the quality of the cigars varied, and the cocktails were just average. Overall, as a first-time guest at the Ritz-Carlton Shenzhen, I found their service to be the best among hotels in the Futian district. However, objectively speaking, the renovation definitely detracted a few points from their 100-point service. I look forward to a better experience on my next stay at the Ritz! 🥂

Marriott quality is always reliable. Hotel parking is free, and the front desk always has water for guests. I didn't have time to try the pool, but my sister enjoyed the afternoon tea. It's located very close to attractions like Love Post Office, Lighthouse, Fisher Girl Statue, and Jingshan Park. It would be great to ride the colorful and multi-person bikes if the weather wasn't so hot, but unfortunately, it was. The facilities are complete and clean, especially the sliding door design in the bathroom, which makes the space feel very open and bright – I even want to adopt it for my own home. It truly makes the room feel much more spacious.

My child loved it and wants to stay here again next time. Chimelong Ocean Kingdom has several hotels: Penguin Hotel, Spaceship Hotel, and Hengqin Bay. Each has its unique features. Hengqin Bay's main draws are its water park and dolphins. The water park opens at 9:30 AM, and that's when the dolphins are fed, allowing for close-up viewing. The package ticket offers unlimited entry to Ocean Kingdom for two days, which is incredibly good value. Especially in the hot summer, you can get tired after half a day of playing, so it's great for kids to return to the hotel to rest and then come back the next day to finish exploring. Plus, you get one-hour early entry, avoiding the 10 AM queues at the main Chimelong entrance by using the hotel's exclusive通道. Breakfast at the hotel is also very extensive, with a wide variety of steamed dim sum, noodles, and more. Everything is of excellent quality! My child had a blast eating and playing. Hengqin Bay is absolutely massive, divided into Dolphin and Seahorse sections. Upon entering, you're almost shocked to see about a dozen counters with staff checking people in – it gets incredibly crowded! Naturally, during breakfast, two large restaurants serve food simultaneously. There was a minor hiccup during check-in, but the concierge discreetly delivered four picture books and puzzles to the children, which was a very nice touch! We also had an experience ordering takeout. Everyone waited at the takeout handover point, and we were all assigned four-digit codes, making it feel like a secret agent rendezvous – quite amusing.

Had a fantastic mini-vacation with my bestie at Angsana Zhuhai Phoenix Bay! The hotel offers a great variety of activities, and our butler, Flora, received unanimous praise from both of us for her professionalism. @Flora's service was attentive, and she promptly responded to all our requests! The recommended 'Xiao Wan Travel Photography' is also super perfect for sisters who love to snap photos. In the evening, there are sunset activities on the beach, creating an absolutely amazing vibe for pictures. There are many dining options; the Food Gallery breakfast serves freshly made omelets and Cantonese dim sum, and the Thai food at Mi Yan is definitely worth trying, with its rich curry aroma. The room was clean and elegant, and opening the window revealed a large garden. We spent our free time strolling on the beach, enjoying the sea breeze at a leisurely pace – perfect for escaping the city and relaxing with friends.

Hands down the best hotel I’ve booked on my entire business trip so far. If you’re travelling for work and flying in or out of Guangzhou Baiyun, this place is unbeatable — it’s minutes from the airport (near the T3 terminal) and just a short walk from Renhe Station on Metro Line 3 (Exit C1), so getting anywhere in the city is effortless. The location keeps getting better. It’s walking distance to Huatong Plaza and the Huatongli commercial street, with plenty of food options right there including KFC, McDonald’s and Starbucks — so you’re never stuck for a meal or a coffee after a long day. The room itself was beautifully decorated and genuinely comfortable. Best of all, it had English TV channels — this was the only hotel on my whole trip where I could actually sit down and watch something I understood, which meant a lot after busy days of meetings and sourcing. But what really sealed the deal was the service. They held my luggage, helped me manage my orders, and the airport pick-up and drop-off made the whole stay stress-free. On top of that you get a pool, sauna and breakfast included. Honestly, my only regret is that I didn’t book this hotel for the entire trip. I’ll be back next time I’m in Guangzhou — highly recommended for business travellers.

The front desk staff were attentive and answered all our questions. The location is convenient, and the room offers great value for money. It's close to Hong Kong and right by Dongmen Old Street, making it super easy to grab food while shopping. I'll definitely stay here again!