GGuest UserI really liked the shower with a bathtub, and the capsule hotel itself was in good condition. However, I was a bit disappointed with the service.
I guess it might have been a unique situation. After checking in and going to my locker, there was a note saying I had an important message and to come to the counter. When I went, they told me someone was sleeping in my room? Excuse me?
I was given room 106, but then they told me the guest from room 119 was sleeping in 106, and asked if I could just use room 119 instead? Room 106 was on the first floor, and 119 was on the second, and I was so tired from walking that I really didn't want to go up to the second floor. I initially asked if I could speak to the person who was supposedly sleeping there, using a translator. They said okay and went to check, but then there was no one in the room? But they said someone was sleeping there... There were signs of someone being there, like a charger, an overturned blanket, and other belongings.
I asked them to contact me if they managed to talk to the person, but after a long wait, no one showed up. It was past 11 PM, and I just wanted to shower and sleep, so out of exhaustion, I said I'd just use room 119. After I showered, they brought the person from room 119! It was a foreigner, and all three of us were using different language translators to communicate, haha. They asked if I wanted to switch rooms then, but they weren't going to change the bedding again... I felt uneasy about it, so I just said I'd use room 119 and went to sleep.
I really feel the initial handling of the situation was very disappointing. I still don't understand why someone was in a different room to begin with. Anyway, that's what happened, haha.
Tunjuk Lagi