Hotel Hot Springs di Hokkaido, Japan

In good location and Family Mart just next to it, everything is good but the toilet a bit small and drainage in the toilet is smelly. Perhaps the smell from the bathtub drain. Nonetheless we enjoyed the Onsen on floor. Hotel did provide all amenities which very convenient and friendly use. We will come back again and will recommend to other 👍

Have to say it’s a nice and beautiful hotel. Did not try to use the Onsen as I have a full back tattoo. They do offer some sticker patches for 250Yen but that is if your have small tattoo.  We checked in late around 8pm. We asked counter if they could arrange breakfast the next morning. They replied it’s full. When asked if the same reception if she can arranged dinner. Again she said it’s full. But when I walk over and ask the restaurant directly. They invited me in. Not a very good service coming from the reception lady who just said no without checking.  So unless you like Onsen. You can opt for other hotel.

Everything about this hotel was fantastic! The location is very convenient, with a tram stop and a convenience store just nearby. Getting around is easy, and they even provide a free shuttle to Sapporo Station, which was a lifesaver, dragging suitcases in the snow is no fun at all. It’s also super easy to get to the airport, as the airport limousine stop is right in front of the hotel. Overall, a superb choice for anyone visiting Sapporo!

Low-key loved this hotel! The location is super convenient—literally right next to JR Hakodate Station, so getting around the city and visiting the main attractions is really easy. The staff were super nice and welcoming, always smiling and ready to help. The room was clean and comfy. There’s also an onsen and sauna, which was perfect to chill in after a long day of walking around. You can also grab free amenities in the lobby, which is a nice touch. Breakfast was honestly so good and unlimited. There were fresh sashimi, salad, fried chicken, fish, pancakes, croissants, and the super tasty Hokkaido milk ice cream. And a lot more—just look at the photos! Overall, great vibe, great stay. Would totally come back again. 🫶

I stayed in both main buildings and premier building. Main building is a bit aged. If you stay in main building, you will need to walk to the Premier building first floor and basement for the Onsen. The room at Premiere building is bigger, equipped with big fridge, cooking facilities, bath tub and even washing machine. If you drive, they have nice car park. However, if you travel by train, there will be a bit of walk from Hakodate Ekimae or station. There’s a Seicomart about 100m away.

1) Japanese room is old but thankfully no funny smoke odour etc. decent sized and good for 2 large luggage - they will come and prepare your futon at around 5-530pm. 2) water park is good for kids, with 2 fun slides and some kiddo water slide. The indoor wave pool is big and there’s float and swimwear rental available too (unlike Rusutsu which doesn’t have such options). 3) Dinner was meh - wide selection but taste was alright. The dining buffet area is quite smoky though from the cooking and is quite a turnoff. 4) arcade at B1 is good for entertainment. 5) onsen is awesome. If timed right, you can watch fireworks from the onsen - it has a large sliding glass panel which is open during non-winter period. 6) daily fireworks - awesome

After 10 stops in Japan I can say Tokyu Stay is my favorite hotel chain. In-room laundry is so nice for long term travel and they always provide the quintessential hotel amenities. No fancy design gimmicks, just everything you need. Location was great a few blocks from Hakodate station and the harbor. Excellent views from the rooftop lounge.

Our group enjoyed a lot in this hotel, The location is close to everywhere. Breakfast is the best for my entire trip to Hokkaido comparing to other hotel. They offer free pillow n aroma of your choice during your stay.

A Relaxing and Convenient City Getaway I thoroughly enjoyed my recent stay at this hotel. Its location is unbeatable—right in the heart of the city, with shops, restaurants, major sights, and public transport all just a few minutes’ walk away. It made getting around incredibly easy and stress-free. The hot spring facilities were wonderful: clean, well-maintained, and pleasantly quiet. The water was at the perfect temperature, and soaking in the onsen provided the ultimate relaxation after a day of sightseeing. My room was spotless and comfortable, with fresh linens, modern amenities, and good soundproofing for a peaceful night’s sleep. Housekeeping was excellent throughout my stay. The staff stood out for their politeness and attentiveness—everyone from reception to the concierge was friendly, professional, and quick to assist with a genuine smile. Overall, this hotel offers a great combination of prime location, soothing onsen, clean rooms, and warm service. Perfect for anyone seeking comfort and convenience in the city. Highly recommended!

Bahagian dalam bilik adalah luas dan selesa seperti yang ditunjukkan dalam foto, dan saya sangat berpuas hati dengan perkhidmatan bilik dan perkhidmatan hotel (spa, kemudahan senaman, restoran, dll.). Lobi hotel sangat cantik dengan suasana hotel yang asli, dan kakitangannya ramah secara keseluruhan. Oleh kerana lokasinya, ia berbaloi untuk berjalan ke Stesen Susukino atau Stesen Sapporo, tetapi pemandangan luar tidak begitu cantik. Namun, memandangkan Taman Nakajima, tempat yang bagus untuk mengambil gambar, berada di hadapan, saya tidak fikir ia adalah satu kelemahan. Ia adalah pengalaman yang sangat memuaskan, dan saya sangat mengesyorkan hotel ini.