Hotel Kolam air panas di Hokkaidō, Jepun

This is a fantastic hotel. The onsen variety is to die for. Many indoor choices and even outdoor onsen. The dinner and breakfast are amazing. It is also next to Hell Valley which is 5mins walk away and the shops are also just in front of the hotel. Highly recommend to people who wants a great experience at Noboribetsu.

Decent breakfast buffet with various Hokkaido milk which we enjoyed very much. Room and facilities are clean and location is close to Sapporo Snow Festival.

The location is great, and there's an onsen within this hotel. However, we found the onsen area to bit a little to stuffy since it's an indoor only onsen and the onsen temperature was too hot for us. Surprisingly the hotel offers free ice pop for guests to enjoy after the onsen which it's a plus as the La'Gent hotel at Shin-Hakodate-Hokuto did not offer free ice pops.

We have stayed at hotels located in or very near major airports. Some have been good, but we have found those actually in the airport usually practice treating guests as prisoners who don’t have other good options. Service there is usually average at best and care of the property is often marginal. Not so with the Sapporo Portom International. We wish every major airport in the world had a hotel just like it. It is new, modern, comfortable, well maintained, and run by a professional helpful staff. Our room was a Superior Twin, a typical shoe-box shaped hotel room, this one on the big side. Those who frequent hotels know the typical shoe box room will suffice as long as it’s clean and the water is hot, but you also probably notice some owners do a lot more than others with their rooms to make guests comfortable. This room has all the latest high tech, from lights to tv to curtains to outlets for charging. There’s a safe, fridge, and nespresso coffee maker. The bathroom has a little wet room with separate tub and shower. However, unlike many Japanese hotel wet rooms we encountered, the shower was western style (rather than the onsen-style with both shower and faucet, sitting stool and big bowl). However, if you want an onsen bath, the real thing can be accessed on the 4th floor of the hotel where there is everything you need to cleanse and then soak in a public bath of hot mineral water. The hotel also appears to be designed to facilitate quiet and rest. It’s purposely dimly lit and located at one end of the international terminal away from other airport services. It has black-out curtains. The location, which helps keep it quiet, is about 15-minutes' walk from the domestic terminal where most of the airport’s services are located (just a Lawson's convenience store nearby the hotel as well as a Visitor Welcome Center type place). Even if your itinerary doesn’t take you to the domestic terminal side of the airport, if you have time, you’ll likely want to peruse the many shops and restaurants over there. If you’re technology challenged, make sure to quiz the staff member who accompanies you to your room on room features and how they work. At checkout we were provided an airport cart and they loaded our luggage on it for us. This cart together with moving walkways between the international and domestic terminals removed a lot of the burden of crossing the airport on foot with luggage. We wanted to avoid rushing from the Sapporo city center to catch a 40-minute train or taxi to the airport for an early morning flight. The Sapporo Portom International was perfect, plus it afforded us a final onsen experience in Japan. Please build more.

Love this hotel!!! We got deluxe twin room for 3 adults and the room is the biggest one compare with other hotels we stayed in Hokkaido (It even got a small kitchen attached to it!!) The room is clean and come with a sea view, the lobby is grand as well. The hot spring is very nice and huge (probably also nature as claimed). Have great food, Izakaya and convenient store nearby for around 5-10mins walk. The only minus point is it's a bit away from the Hakodate JR station (ard15 mins walk), which is a bit dreadful for us with 3 luggage (1huge 2small) in winter on ice and snow:'). Highly recommended people with huge luggage on winter to take bus from Hakodate Station (something like 95, costing for only something like 250yen only. the information center in the station can help, someone with great English there as well). The bus can get off directly infront of the hotel. Very much enjoyed this hotel! Wish can stay one more night!

We stayed in nine hotels during our six week Winter visit to Japan; this hotel was the third most stylish but the second most uncomfortable. The corner double room has the right look with a little tea room next to a floor to ceiling window. We had a partial view of the Botanical Gardens which was pretty. The room was uncomfortable for the following reasons: 1. No storage. The room fit out is super minimal but if you have luggage there's nowhere to put it and no hanging space. 2. The designer was going for a zen low lighting experience but the room was so dark we couldn't see anything. There is one dim lamp next to the bed and another low light overhead light. It was so dark we had to borrow desk lamps to be able to see into our suitcases. Maybe the designer was trying to create a moody atmosphere but we found it dreary and depressing. 3. The thermostat has no fine controls - the room was either way too hot or very cold. We chose to turn the heat off and borrow extra blankets and wear extra layers. We chose the corner double room which despite being one of the larger rooms, felt too cramped for a four day stay. The onsen was stylish and cool. The outdoor onsen was set in cute snowscape. Having an onsen with snow around you felt very luxe. Unfortunately this hotel attracts a certain young, nouveau riche clientele who take selfies endlessly in this Instagram ready hotel. There were men taking photos of themselves in the onsen on two occasions; I felt like my privacy had been violated as I was in the same bath. It upset me they didn't respect me enough to abstain from taking video footage. Did they do that just because my partner and I were clearly not Japanese? We enjoyed the authentic breakfast, although I feel like having it once probably would have been enough. The location of the hotel was a bit of a dead zone, unless you love walking there are probably more central locations. If you can't speak Japanese the staff are just OK. I was overcharged and managed to get a refund even despite the language barrier. I would not stay at this hotel again but I did enjoy certain aspects of my stay.

Pros: 1. Hotel is conveniently located in the Domestic airport terminal. The lift actually brings you directly to the arrival/departure hall 2. Free breakfast & Onsen 3. Get to see the planes up close. Runway is right outside the window 4. Near to shopping street Cons: 1. Hotel is a bit old (it’s clean though), need to use physical keys to open door kind 2. Domestic terminal closes at 11.30pm, so must make sure to reach before then. All other shops and convenient stores closes early

I’ve been to Sapporo several times and also wanted to stay at this hotel. Location is very convenient, just next to JR Sapporo station, driving there is easy as well. Parking for a small fee on site without the hassle of going outdoors is a plus as it is very cold outside during this period. Hotel is surrounded by many stores and restaurants, there are plenty to choose from. Breakfast is average, but the view is really nice. The nearby restaurants make up for the average onsite breakfast. The view from our room was fantastic, day and night view of Sapporo is an eye catcher. The amenities they provide is also of good quality. The hotel could use some renovation as it is beginning to look dated. Also downside is that the onsen on the 22 floor requires additional fee. It would be great if hotel guest can use it for free. Overall a very nice hotel and I would definitely return.

Location is convenient, close to the station, tram and morning market. Staff were friendly and helpful. The lounge on 17th floor has good view of the city. Onsen was relaxing, much needed after full day exploring. Really enjoyed our stay!

Is a very busy hotel, staffs in reception looks tired all the times 😅 (no greeting upon check in no good bye upon go out). But the hotel itself is worth 5 stars. - location opposite JR station 5 stars - walking distance to Otaru canal 5 stars - Onsen available with small treats / amenities (microwave) very thoughtful more than 5 stars - room sound / noise proof is very good. Can’t hear the noice from corridor or next door or top room ( which I have this sound issue at other hotels when staying in other Hokkaido hotel for 10 days ) - recommended hotel will come back again

Decent breakfast buffet with various Hokkaido milk which we enjoyed very much. Room and facilities are clean and location is close to Sapporo Snow Festival.

We stayed in nine hotels during our six week Winter visit to Japan; this hotel was the third most stylish but the second most uncomfortable. The corner double room has the right look with a little tea room next to a floor to ceiling window. We had a partial view of the Botanical Gardens which was pretty. The room was uncomfortable for the following reasons: 1. No storage. The room fit out is super minimal but if you have luggage there's nowhere to put it and no hanging space. 2. The designer was going for a zen low lighting experience but the room was so dark we couldn't see anything. There is one dim lamp next to the bed and another low light overhead light. It was so dark we had to borrow desk lamps to be able to see into our suitcases. Maybe the designer was trying to create a moody atmosphere but we found it dreary and depressing. 3. The thermostat has no fine controls - the room was either way too hot or very cold. We chose to turn the heat off and borrow extra blankets and wear extra layers. We chose the corner double room which despite being one of the larger rooms, felt too cramped for a four day stay. The onsen was stylish and cool. The outdoor onsen was set in cute snowscape. Having an onsen with snow around you felt very luxe. Unfortunately this hotel attracts a certain young, nouveau riche clientele who take selfies endlessly in this Instagram ready hotel. There were men taking photos of themselves in the onsen on two occasions; I felt like my privacy had been violated as I was in the same bath. It upset me they didn't respect me enough to abstain from taking video footage. Did they do that just because my partner and I were clearly not Japanese? We enjoyed the authentic breakfast, although I feel like having it once probably would have been enough. The location of the hotel was a bit of a dead zone, unless you love walking there are probably more central locations. If you can't speak Japanese the staff are just OK. I was overcharged and managed to get a refund even despite the language barrier. I would not stay at this hotel again but I did enjoy certain aspects of my stay.

I’ve been to Sapporo several times and also wanted to stay at this hotel. Location is very convenient, just next to JR Sapporo station, driving there is easy as well. Parking for a small fee on site without the hassle of going outdoors is a plus as it is very cold outside during this period. Hotel is surrounded by many stores and restaurants, there are plenty to choose from. Breakfast is average, but the view is really nice. The nearby restaurants make up for the average onsite breakfast. The view from our room was fantastic, day and night view of Sapporo is an eye catcher. The amenities they provide is also of good quality. The hotel could use some renovation as it is beginning to look dated. Also downside is that the onsen on the 22 floor requires additional fee. It would be great if hotel guest can use it for free. Overall a very nice hotel and I would definitely return.

Saya menggunakannya untuk meraikan hari lahir saya. Mata air panas adalah besar dan bersih, dan ia sangat selesa. Bilik itu besar dan saya boleh menggunakannya tanpa sebarang masalah seperti simpanan bagasi.

Stayed in the south tower and the room is fantastic. Very new and spacious. Did not use onsen as it was chargeable at ¥1000 per use. Location of hotel is close to both sapporo station and TV tower and Odori park. Nijio market is about 10min walk away.

Was really nice stays in this hotel. Clean room and bath with super kind services from the staff. Last the food from hotel were above average!

頂樓有戶外的風呂很加分，房間新穎、整齊、乾淨，Panasonic空調也很舒服，1樓電梯旁有各式的茶包還有備品可以自由取用！ 交通方便，距離貍小路、唐吉訶德只有5分鐘，從札幌車站走過來大概20分鐘，早餐也很不錯喔！

今回の5日間の旅行のうち、わずか1泊2日であったが、色々と体験することができました。 １．先ず予約時について、今回は、羽田ー新千歳－札幌ーーと公共交通機関利用。サービスの札幌からの送迎バス予約を電話で依頼したら、 　　先ず予約確定してからとのことで、webで航空便(14時頃着)とホテル予約を入れ、電話したら(バス:14時,15時,16時発の認識であったが)、 　　今は14時のみで満席とのこと。よって、新千歳ー札幌ー真駒内ーホテル付近のバス停迄３時間近くでうんざり。 　　まず最初に”2時発のみで、満席”の案内が欲しかった。 ２．チェックイン対応はスムーズ(旅行割引は利用していない)であったが、明朝の札幌への送迎バスは”満席で、キャンセル待ちも出来ない”と 　　とりつくしまもなし。 ３．部屋(10階 T/W)は(安価な本館を予約)想像以上に広くて使い勝手は良かったが、備品、クローゼット、バス・トイレ等当何分にも”相当古び 　 た感じ”だが、川側の部屋で見晴らしも良く、利用には差支えなかった。ただ、クローゼット内のセーフテイボックス、衣装盆が床面に置か 　　れていたのは、棚板をつけるなりして利用者の立場に立った配慮・設備にしてほしいと感じた。 ４．風呂は、1階、16階とも利用しました。大型ホテルに恥じない広さで、大勢の利用が出来るが、利用時は、共に利用者は少なかったので 　　存分に過ごすことができた。個人差はあるが、共にやや湯温が低く感じた。 ５．食事(夕・朝食)は、一部のカウンターには列をなしていたが、止むを得ないと思った。種類は、多彩であったが、正直なところ今一特徴 　　が感じられなかった。例えば(夕食)、ステーキが多量に用意されてカウンターにあったが、その配置(焼き上がり・盛・飾りつけ位置等)、 　　また、(朝食)海鮮丼についても(ごはん・海鮮等)各人の盛り付けを、事前にご飯のみを盛り付け(普通と少量の２種)準備し、人の流れを 　　スムーズに出来ないか、そうすればおのずと楽しく、美味しくいただけると感じた。ウエイター・ウエイトレスも、大勢配置されている 　　ので、食器の下げ等サービスプラス、配膳補助に従事してはいかがか。 ６．翌朝一に、フロントを尋ね(送迎バス利用可否)たが同様であった。路線バスの時間・乗場案内図をコピーしてもらった(スリランカ国籍の 　　女性が担当)際は、懇切丁寧な対応で感謝。 ７．チェッアウトは、スムーズで良かった。再再度、札幌行きの送迎バスの利用を尋ねたが、同様全く満席で利用不可とのことであった。 ８．バス停に向かおうと玄関先まで来た際に、朝一にフロントで尋ねたスリランカ国籍の女性が、飛んできて、丁度止まっていた札幌行きの 　　送迎バスの運転手に我々の乗車の可能性を折衝をしてくれました。その結果、その送迎バスに乗車が出来ました。そのバスにはまだまだ 　　空席が多々見受けられました。 　　いくらサービスのバスでも、フロントの対応には心が通っていないものと感じましたが、玄関先まで飛んできてくれた、この女性の対応 　　のすばらしさに感謝、感激！！！ ９．よって、札幌駅には45分ほどで着き、路線バス・地下鉄より1時間も節約でき、次の宿泊地・小樽に余裕をもって行けました。

Perfect stay for 3 days with family. Rich variety of different breakfast. Onsen is awesome.

10/10 In my opinion, This is the best hotel location for shopaholic. The best breakfast for Seafood sashimi lovers and The hotel also give us a free ramen service from 21:30-23:00 ! Good public onsen bath , Good location , good service, Good breakfast. Hotel is very clean and very convinient. We will go back to this hotel again for sure!!

The location is great, and there's an onsen within this hotel. However, we found the onsen area to bit a little to stuffy since it's an indoor only onsen and the onsen temperature was too hot for us. Surprisingly the hotel offers free ice pop for guests to enjoy after the onsen which it's a plus as the La'Gent hotel at Shin-Hakodate-Hokuto did not offer free ice pops.

Love this hotel!!! We got deluxe twin room for 3 adults and the room is the biggest one compare with other hotels we stayed in Hokkaido (It even got a small kitchen attached to it!!) The room is clean and come with a sea view, the lobby is grand as well. The hot spring is very nice and huge (probably also nature as claimed). Have great food, Izakaya and convenient store nearby for around 5-10mins walk. The only minus point is it's a bit away from the Hakodate JR station (ard15 mins walk), which is a bit dreadful for us with 3 luggage (1huge 2small) in winter on ice and snow:'). Highly recommended people with huge luggage on winter to take bus from Hakodate Station (something like 95, costing for only something like 250yen only. the information center in the station can help, someone with great English there as well). The bus can get off directly infront of the hotel. Very much enjoyed this hotel! Wish can stay one more night!

Location is convenient, close to the station, tram and morning market. Staff were friendly and helpful. The lounge on 17th floor has good view of the city. Onsen was relaxing, much needed after full day exploring. Really enjoyed our stay!

What a wonderful experience! We were amazed at the selection of fresh seafood for breakfast and dinner. This is by far the best hotel seafood buffet for sure! The facilities are clean, rooms are spacious and tidy, overall ambience is great! Onsen is nice and relaxing. It is a bit far away from JR Hakodate station and does require you to either take taxi or bus. The hotel was offering a small hotel shuttle at the time which was nice however must reserve with the hotel before hand. The lady driving the shuttle bus was very nice and even gave us some traveling tips for the local area! Thank you! Special thanks to Mr. Yoshida-san at the front reception. He had noticed that one of the shuttle times we had reserved was not available that day, so he took extra effort to make sure we made it to the earlier shuttle time to make it back to the hotel. Thank you Yoshida-san! I really would like to come back and stay at Umi to Akari soon. It was a wonderful experience! Wish the best of success to this hotel!

We stayed at Century Marina for our first night in Hokkaido and originally chose it for its proximity to most of the sites we wanted to see in Hakodate. It's just a few minute walk from the train station with plenty of sidewalks so pulling our suitcases was no issue. The hotel also has a large parking lot if you choose to drive. It's also just a few minute walk from the warehouse district and the older area up the hill where a lot of historical embassies and churches are. The hotel's breakfast buffet is an experience itself with an extensive spread of both Japanese and Western food options. You will reserve a time slot when checking in, but even then you should expect a 10-20 minute wait in the morning to get your table, so its best to go up before your reserved time. This hotel also has one of the best rooftop onsen I've seen, with wonderful views of the whole marina and hill. When booking I didn't realize there was a hot springs so this was a nice surprise. Our room was right next to the elevator but very quiet and clean. This is a newer hotel too so everything felt very fresh and well-maintained. We checked in using Japanese, but the hotel has check-in info packets and signs in English so this is a good option for non-Japanese speaking guests as well.

The location is good. The service is good. The staff is very helpful. However, I did not expect the room is so small. I decided to upgrade it with additional cost. This hotel is famous for its breakfast. But did not find any prestige as compared with other.

初めて利用させていただきました。ラグジュアリーなホテルで、特筆すべきは朝食！ 私達は、１泊目はアゼリアでビュッフェ、２泊目は松前で和食の選択をしました。 ビュッフェでは、それこそ今まで見たこともないようなイクラの山盛りがあったり、超ゴージャスな海鮮丼を作る事ができたりして、ホントすごかった。 ２泊目の松前も、とっても素敵なお膳で、私はイクラ御膳をチョイスしましたが、これも超満足。 友人はひつまぶし御膳で、それもすごく美味しそうでした！ お部屋も、広くて手入れも行き届いており、老舗の風格プラス現代的な機能性もあり、良かったです。

The location of the hotel was excellent! In front of the bus center and Hakodate Sta. which makes it very accessible if you're traveling around the city. The room was a bit cramped but should be OK if you pack light. They have everything I need - a mini fridge, kettle, toiletries, and some complimentary tea. The room and toilet was clean. At the ground floor, there's some vending machines for alcoholic and non-alcoholic drinks and a microwave, too. T

＜良かったこと＞ 泊まったのは和室（7.5帖）の部屋でした。ベビーと一緒に利用しました。 結論から書くと、食事はとても素晴らしいし（本当に）、館内もきれいで温泉も気持ちよく、 湯上がりにアイスキャンディーやお水/特別な飲み物（名前忘れました）も無料で用意されてました。 ＜ちょっと思ったこと＞ ●部屋の広さ 人によっては、この広さで十分、と言うかもしれませんが、我々家族には窮屈でした。 ただ、お部屋の7.5帖のスペース以外はスペースがなく、連泊するのは難しく感じました。 クローゼットがとても小さいので、機内に搭載できるキャリーバッグじゃないと 持ってきたら部屋に広げることになってしまいます。 ●接客 ベビーがいるので、もし可能であれば、アーリーチェックインが可能かお電話で伺いました。 そしたら、「アーリーチェックインは無理ですねー」という回答でした。 飾る言葉一切なく、上記の言葉だけです。 その次に「まあ、14時半ならわかりませんが」とのこと。 とても大型ホテルのお電話対応とは思えないお電話でした。行く前からがっかりしてしまいました。 カウンターの方も人によりますが、ややそっけない感じの接客も見えたりしてました。 （もちろん素敵な方もおりましたが） ●食事の時間指定 コロナの対応などもあるかと思うので、時間指定はOKですが、 もし、遅れた場合はどうしますか？と訪ねたところ、 「5分ならいいですが、それ以上は難しいですね。」と言われました。 ご飯の時間に合わせなければならないのは正直旅行に行って大変でした。 もう少し猶予があるか、時間変更を何分前までならできる、などのコミュニケーションがほしかったです。 次は別の宿泊施設に行こうと思います。

函館空港と函館駅の中間にある湯の川温泉の比較的大きなホテルです。1階の風呂は大きな湯舟がいくつかあり、露天風呂もあります。ゆっくりとくつげます。食事は飲み放題、食べ放題。和食、寿司、洋食、中華、種類はふんだんにあり、大満足でした。コロナ感染予防のためビニール手袋が用意されており、安心でした。部屋は宿泊代を安くするため部屋に到着時すでに布団がひいてあるのは全然いいと思います。植物園が近くにあり、ゴールデンウィーク頃まで冬の間のみ猿の温泉入浴が見られます。

This is a fantastic hotel. The onsen variety is to die for. Many indoor choices and even outdoor onsen. The dinner and breakfast are amazing. It is also next to Hell Valley which is 5mins walk away and the shops are also just in front of the hotel. Highly recommend to people who wants a great experience at Noboribetsu.

The tatami 10 room was too small for 4 adults. We felt compressed when there was no area for walking after the mattresses were laid down. The service staff knocked our door and came in straight to lay down the mattresses for us, dust flying around during the 5 mins process as they flipped around. There were leftover strands of hair found on pillows, mattresses etc. It is a commercialised hotel, so Liberty restaurant that served snow crab leg dinner buffet looks like a canteen. The onsen has at least 8 pools indoor plus outdoor which was very relaxing that helped to compensate the above.

Traditional Japanese ryokan. Charming in an old style. Food is great, from the aspects of ingredients selections to presentations. The location is good too, closed to shopping street, next to the hell valley.. so near that we smell sulphur all the time. We had 2 traditional kaiseki dinners which were adventurous and amazing. However, we were put off by shark fin soup in one of the appetizer dishes. It is sad. Onsen water was genuine from my opinion. It made my skin and hair so soft and straightaway! Magic! However, the public onsen room was quite old and looked slightly unclean. This could be improved I think. The room was tiny. The shower/bathroom was also tiny. According to the size, I think our stay is overpriced.

I have always wanted to stay in Kyo Takinoya ever since I visited Noboribetsu for the first time in 2015. That’s why we have decided to stay here during our honeymoon. We booked a Japanese style room with private onsen for our stay. We drove for around 2 hours from Niseko. Upon arriving the parking lot, we are greeted by the hotel staff. They guided us to a parking spot and helped us to carry our luggage to the room. Before we can set foot in the hotel lobby, we need to take off our shoes. Once we finished checkin. They took us to the hotel lounge where we were served some tea and Yokan before they took us to our room. Our room was spacious, clean and very traditional. Overall, it was quite well maintained considering the history of this hotel although we do see some wear and tear on the cabinet door. You can decide whether to set up the tatami in the living room or bed room area. A staff came in and set it all up while we were having dinner. Speaking of dinner, it was all served inside our room’s dining area at a selected time. We just need to sit in the dining room and wait for the dinner to come. A female staff politely asked to came in from the dinning area’s backdoor on time. The food was delicate and delicious. We are overall very satisfied and we especially enjoy the sashimi. The living room is only three steps away and we just rest there after dessert. After the table was cleared, they put a pot of iced cold water there for us. It was a great addition and thoughtful after the hot in-room onsen. There were 2 public onsen in the hotel. The onsen on 5/F is quite small but it had a nice mountain view. There were only 2 showers and I had to wait in line for shower when I visited it around 5-6pm. We visited the another Onsen in the morning before we checked out. It is located on B2/F. The onsen area is a lot larger and there are way more showers.

Good experience, especially liking the onsen and buffet breakfast and dinner that comes with the room rates. We also get Yukatas throughout the stay. Parking is free and in front of the hotel. Our Ryokan room was also roomy, with 2 beds and enough room for another 4 futons easily.

夕食ブュッフェのアジア料理、ステーキなどどれも味付けがよく美味しかったです　お寿司も握り方がとても上手で箸がすすみました 朝食も漁師茶漬けやフレンチトーなどもありバラエティにとんでいました 風呂は種類は少なかったですが、泉質は良くサウナとあわせて入り肩の疲れがとれました 朝の風呂上がりのしそジュースも美味しかったです 料理など子どもむけのサービスも充実しているようでした 従業員の方達もおおむね親切でよかったです ただ、帰る際は最後の挨拶はもうすこししっかりしていただけるとさらに好印象になるのですこし惜しいかもと思いました　全体的にはよいホテルで楽しく過ごさせていただきました コスパがよいので登別の温泉めぐりの拠点に良さそうです

Noboribetsu, Hokkaido Prefecture. Filled with the mists of the North Pacific Ocean deep in the forrest valley lies the home of the thermal volcanic “hell valley”, all-natural hot springs, lakes, and the cuddly Bear Mountain Park. This is a tourist’s escape from whatever burdens them in the city, into the natural wonderland of mountains, hot spring streams, and warm local hospitality. The Noboribetsu Grand Hotel was opened in 1938. What was the Noboribetsu Guest House now revolutionized and expanded into a 300 plus room hotel with a finished off with a hot spring spa. Now a popular holiday getaway for the tourists both from Japan and abroad, this hotel packs itself to the brim both during the hot summers and the freezing winters. As part of our adventures down and around Hokkaido, we experienced this hotel and here’s our honest review of the Noboribetsu Grand Hotel: Our stay occurred from July 22nd to 23rd, this was our first night in Hokkaido after a long flight from Shanghai. A long hour drive from the highly trafficked New Chitose Airport would lead you to the Grand Hotel. Upon driving up, you would see how old the hotel is with its grey tiled walls and white drive up area. Greeting us at the hotel were the bellmen bowing as they would in the Japanese-style etiquette as you enter the lobby filled with one of Noboribetsu’s gift shop, monster figures, and marbled front desk area. None of the staff members spoke much English, so our lovely tour guide helped us in translation. Our check-in agent guided us through the specific details of the hotel facilities, breakfast facilities, and tatami installation times. We were given a 4-person Japanese-style “VIP” room, which consists of an at most 30 SQM space with a tatami floored living/bedroom space combination, a sitting room, a toilet room, a sink area, and a compact bathroom with separate shower & bathtub facilities. During the daytimes, living room acts a place for dining and seating with tatami chairs and a table. The TV stands at a corner. At around 7PM, the room attendants would turnover the tatami beds by moving the tables and chairs into the closet space and setting up the tatami beds. The tatami beds were rather inconvenient for us because of the size of the pillows that made of the tatami rather hard to sleep on. Don’t get us wrong, tatami beds are an efficient sleeping beds for families, but a single small sized pillow per bed makes the difference between authentic Japanese comfort and discomfort. Much of the challenge during the sleeping process was making sure your body stayed on the mattress when getting used to the firm yet small bean-filled pillow. I would recommend rooms that they provide that caters to a more westernized style with full beds. The tatami issue is a situation the hotel needs to revamp on. If they can start providing extra pillows in the closet or thicker sized pillows, it would be a great turnaround. The Japanese Hot Spring SPA concept is quite bizarre. Unlike mos

トラピックスのツアーで宿泊しました。登別温泉には同じ系列のホテルが数軒あるようで、その中ではお手軽なランクのホテルのようです。温泉街からは少し離れていますが、「地獄谷」まで歩いて15分くらいでした。温泉は地下1階からさらに階段を下った下にありますが、5つの湯舟には違った泉質の湯が張られ、さすが登別温泉の源泉の上に建つホテルだと思いました。この温泉は最高に良かったです。レストランではツアー客は部屋ごとにテーブルがあてがわれていたので、時間に行けば混雑することも無く食事が出来ました。窓の外には雪が降って風情もありました。夕食はバイキングでしたが、カニが食べ放題が売りのようでしたが、エビの方がお美味しかったです。イカそうめんやエビの天麩羅なども美味しかったです。朝食も北海道の料理が多く、朝からイカ刺しだけでご飯が1杯いただけそうです。デザートのマンゴと杏仁豆腐は高級中華料理店並みだと思いました。部屋は和室と洋間が一緒になった広さがあってよかったのですが、空気清浄機で加湿しても乾燥しているので冬場は注意が必要です。

The best thing about this place are the absolutely amazing kaiseki ryori meals served to your room. This is an incredible authentic Japanese accommodation experience so make sure you get a Japanese room and meals included. The one downside was that they offered no practical solution at all to getting my clothes washed. The onsen baths are ok but there is no view.

夫婦で9月に泊まりました。(30代前半夫婦) 登別温泉エリアにしては、評価が高かったので、期待していたのですが、お写真と全く違うお宿で、少し残念な気持ちになってしまいました、、、 コロナ禍で経営大変だったかと思うので、これ以上を望むのはどうかとも思うのですが、純粋に宿として、個人的に感じたことを記載させていただきます。いち口コミとして、受け取っていただければと思います。 泊まったお部屋は和洋室のお部屋です。 ●接客 ベテランの方が多く、接客に慣れた様子で、話しかけてくださる方が多かったので、アットホームな印象がありました。 きめ細やかな接客の高級旅館の雰囲気というより、気軽に話しかけやすいスタッフの皆様で親しみやすい雰囲気でした。 ただ、言わなきゃやってくれないスタッフさんが多くて残念でした。 ●駐車場 車係の方が停めてくれます。 ●食事 夕食+朝食共に部屋食だったのは嬉しかったです。 夕食は懐石料理で、ボリュームはたっぷり。 味については、先付けや前菜で出していただいた料理があまり口に合いませんでした。 お刺身やお野菜の蒸したもの等、素材の味で勝負するようなお料理については、とても美味しく、「流石北海道」と思いました。 繁忙期だったので、大変だったとは思うのですが、お料理が冷めて固くなってしまっていたものもあったのが残念でした。 デザートもメロンと使ったゼリーを出していただいたのですが、フルーツをそのまま出していただいた方が、満足度は高かったかもしれないと思いました。 自分のことを棚に上げてこんな事を書くのは恐縮ですが、全体的に「まずいわけではない、、、だがしかし、、」と言った感想です。 ●大浴場・温泉 温泉は21〜21時半の男女風呂入れ替え時間を除き、基本的にいつでも入れるのは魅力的でした。 お掃除はきちんと定期的にして頂いているのか、髪の毛が落ちているとか滑りが気になるとか、そういった点は全くなかったです。 露天風呂の岩の部分が割れていたり、錆びた換気扇の排気口がお風呂から丸見えだったり、設備の古さは所々感じました。 旅館がオフィシャルで載せているお写真では、すごく素敵な露天風呂に見えるのですが、露天風呂の景観は余り綺麗ではなかったです。 また、他の方の口コミにもありますが、露天風呂の底地に砂のようなものが沢山沈んでいて、ジャリジャリしていました。(詳しい事は分からないのですが、これは温泉の性質上、しょうがないのかもしれません、、、わかりませんが) お風呂自体も脱衣所も、さほど広くないので3組くらい宿泊客が重なると、窮屈に感じるかと思います。 ただ、そもそもそこまで大きなお宿ではないので客数も比較的少なく、「混んでて困った」という事は私はありませんでした。 ちなみに、大風呂にあるドライヤーは1つのみで、後は各お部屋に1つ置いてあるのですが、ドライヤーのクオリティは低かったです、、、 髪の長い方はご自身で持ち込み、お部屋でドライヤーする事をお勧めします。 ●館内全体の設備 全体的に古かったです。 ●お部屋 お部屋も古く、湿気のせいかお部屋の角が少しシミで汚れているところもありました。 ベッドのお布団も重たく、昭和の時代を感じました。お部屋にあるお風呂、洗面所も古いタイプのデザインでした。 しょうがないのかもしれませんが、湿気の匂いもしました。 登別温泉エリアをドライブした際に、この街全体、少し廃れた雰囲気を感じたので、その中ではこちらの宿は比較的良い方だとは思うのですが、 清水屋さんは、少し変えたらもっと良くなりそうな点が色々あるなぁと思いました。 宿のターゲットが分からないのですが、私たち夫婦のような30代夫婦であれば、もう少し以下のような点を改善していただけたら、良いのになぁと思います。 ・照明を少しおしゃれなものにする等、所々ハイセンスな小物を置く ・枕元に充電できるコンセントを置く ・わざわざ懐石にしなくていいと思うので、料理のクオリティを上げる ・古い事自体は魅力ですが、汚い印象はNGなのでひび割れしているところ、壁紙の色が変わっているところは修復したほうがいい ・寝室に置いてある鏡台は撤去してほしいかも、、、寝ながら鏡が見えるのは怖すぎ 設備が古くてもこういったお宿なので、スタッフの方のおもてなし面を期待していたのですが残念でした。 荷物を運ぶにしても、駐車するにしても、声をかけなきゃ手伝ってくれません。何のために入り口に立っているのか謎なスタッフさんもいました。 お年の方も多かったので、もうオーナーさんは廃業にしようとしているのですかね、、、 登別はクマ牧場に行ってみたくて訪れたのですが、もう目的が達成されたので、正直、次北海道来ても登別温泉に行く事はないかなと思いました、、、 街全体がまた盛り上がりを見せる事を期待しています。