Hotel Hot Springs di Hokkaido, Japan

I'd call this unbeatable. First off, the front desk service was truly above and beyond my expectations. It was snowing heavily, and the bellhop was still waiting outside for guests to arrive, helping with luggage. The outdoor private onsen in the room was also exceptional; the view and atmosphere were incredible. The breakfast, with its unbeatable ocean view, topped it all off. I had a wonderful day in Hakodate!

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

I arrived at New Chitose Airport on August 29th and flew to Wakkanai on August 30th. This was my fourth time in Hokkaido, and I chose to stay here for a night so I could have more time to explore New Chitose Airport thoroughly. The hotel is located on the 4th floor of the international arrivals terminal. After collecting my luggage, I went straight up to check in. The front desk service was excellent. Someone even escorted me to my room and explained all the facilities. The room was spacious and very quiet, despite facing the terminal building. The hotel also has an onsen. The overall decor is simple and tasteful, and the floor design is quite unique, though I wish the lighting in the room could be a little brighter. The slippers in the room were particularly cute. After breakfast on the morning of August 30th, I checked out and easily wheeled my luggage to the domestic terminal for my flight. The breakfast was fresh and distinctive. It was a good choice, and I'd consider staying again if I have the chance, though the accommodation fee was a little high as it was a weekend.

Exceptional Private Onsen & Hokkaido Flavors. Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area. Hightlights: The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch. Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries. Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless. Observations: Atmosphere: The common areas can feel a bit crowded due to its popularity. Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV. Note: Windows are fixed; ventilation is managed via the onsen balcony door. Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.

The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better. Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience. The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort. There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.

Perfect 😍 This Hakodate stay was absolutely top-notch! The hotel is brand new, with stylish and refreshing facilities. The hot spring was incredibly comfortable, as were the bedding and the pajamas – both 10/10 for comfort. Plus, the hotel's free shuttle bus to attractions was fantastic. Overall satisfaction is through the roof!

The staff were extremely friendly and helpful, making the stay very comfortable from check-in to check-out. The location is excellent, only about a 3-minute walk from the tram station, which makes getting around very easy. There are also many restaurants nearby, so finding food is never a problem. The room was clean and well maintained, and the onsen was very nice and relaxing after a long day. Overall, a great stay and I would definitely recommend this hotel.

The location is right next to the Utoro bus terminal, making it super convenient to get everywhere. The big balcony facing the ocean offers stunning views, and if you climb the rocks across the way, you can see the Shiretoko Peninsula and its mountains. The front desk service was excellent, and the food was great too.

The hotel is certainly up to the standard and conveniently located right by the cruise tour for whale watching. Price I paid is on par with the service received. Nothing to critique about the buffet and they are cooked to order. What I really like the most is their lounge with many drinks and snacks options available and I am quite surprised in a good way about that. Only thing I would suggest is, for those who want more privacy in the bath, book yourself a room with private onsen as the open air public bath is rather small and can be filled up very quickly. Having an onsen in the room can resolve this issue completely. The seafood don in the breakfast is very good and nothing to complaint. I would certainly come back next time in the winter.

An absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.