Bordoy Alcudia Bay - Adults Only

The hotel is very modern and we were greeted with a welcome drink in the vast reception area upon arrival. We had to wait a short time for our room to be ready, and our luggage was securely locked away to allow us to explore the area. We had a roof top suite room on the 5th floor. Again, it was modern and had a separate seating area, along with a bedroom, dressing area and bathroom. You stepped out onto the spacious covered balcony that was equipped with a table and chairs. Whilst there was a sea view, bear in mind you're not front line so you will take in the hotel swimming pool/sun bathing area initially before the main road and the front line buildings! We had a problem with our safe not working. We tried to get it to work twice, and waited 2 x 15 mins for it to reset before calling reception. We couldn't get through after a couple of attempts so went down to ask for some assistance. Another 45 mins later we had to repeat the process, and this time an engineer arrived within a couple of minutes and he replaced the batteries to enable it to work correctly. Our rooftop terrace was via a spiral staircase, not especially clear from the online photos, so may not be ideal for the less mobile. It is listed as 'private', but once you start to climb the stairs you can see onto your neighbour's balcony, and once you're at the top of the stairs onto their roof top terrace. The wall levels are also relatively low, and whilst you respectfully don't pay attention, it may not be the privacy that everyone seeks. It was very hot on our first afternoon and we noticed that some roof tops had umbrellas up. We phoned down to ask if we could have one and were told it was too windy (there was a very gentle breeze) and it might blow away. We asked again the next day as we thought the hotel meant it was too windy on the first day, and were told that we'd already been told we couldn't have one because it was too windy and there had been an occurrence recently where an umbrella had blown from the roof top down to the pool area and that management had deemed it unsafe for umbrellas to be put up 5 floors up. It was understandable why that decision had been taken, however some rooms still had umbrellas up, only new guests were being declined. We did raise this again on our last day because we had paid specifically for a roof top terrace room and due to the heat we were not able to use that facility for the amount of time that we would have liked to without some form of shade Had we known that before our stay, or at check in, we would have asked for a cheaper room option. We explained again that other guests still had umbrellas up and were told they didn't want to take their umbrellas down so it only applied to new customers. That was the one downside for us unfortunately, surely it should have been the same rule for everyone because the same thing could still have happened?!

After reading varying reviews we arrived at the hotel not sure what to expect. We needn’t have worried! We arrived at nearly midnight and on check in were advised that although the restaurant was closed for the night there were ham and cheeses available for us. Our room was bright and very clean. Not an enormous amount of hanging space or drawers but enough. The room could perhaps do with a bit of TLC but on the whole was fine. We had paid a bit extra for pool view and felt it was worth it. Room was cleaned every day and towels, although a little worn were changed daily (unless hung up) and sheets when required. We asked for robes and an iron/board which was no problem. There were enough Sunbeds for everyone but could do with few more umbrellas. Food was varied and plentiful and catered for dietary requirements. Staff were lovely and helpful. Be sure to visit the old town (Sundays and Tuesdays). 30 mins walk or taxi/bus. Beach is lovely and only 10 minutes walk. We are already looking at returning.

Just waiting for our transfer coach to Palma after spending a lovely week with my girlfriend at the Bordoy Alcudia Bay . Despite some negative reviews we decided to book with an open mind and so glad we did as we were not disappointed and actually exceeded all expectations. From Reception to Cleaning and Restaurant/Bar Staff we were treated so well by everyone. The Hotel and room was Amazing either with NO complaints and the food choice was excellent. Great location with plenty around and no issues getting a sunbed either. Highly Recommend The Borday to anyone 👍👍👍👍👍

3/4* hotel was clean & the staff were very friendly. The rooms have massive superking beds, which are very comfortable. The room itself lacked storage space. Our room (231) didn't have a decent view. Just rows of solar panels. The boutique style light fittings were too low and a nuisance. Food selection was plentiful & and reasonable choice, but it was always COLD. Kept having to put my plate in the 1 available microwave to heat up even the most basic meal. The drink choice was very good evening entertainment was good, however 10pm and that was it . Which is a bit disappointing seeing as how it was an adult only hotel. Pool area was well equipped , plenty of sunbeds.

We found the staff very friendly and helpful. The pool/entertainment bar opens at 10am and closes at 11.30pm. There wasn’t any activities around the pool during the day and the pool is extremely cold ( although it is refreshing on a hot day!) . We were all inclusive and even though I am a fussy eater I always found something to eat ( Food was on some occasions luke warm). The rooms are cleaned everyday and are quite modern, the beds however are extremely comfortable. Never a mad dash to grab a sunbed in the morning 🙌🏻. On one evening there was no entertainment , it would be a good idea to have background music on in the bar. We had a lovely time, the beach is only a 5min walk away with Lidl & Burger King around the corner!, there are plenty of bars, shops & restaurants around the harbour which is a 20 minute walk away. The staff are very welcoming, the hotel is really clean. Everyones expectations are different but for us we had a mist enjoyable stay.

The hotel is nice and clean. Some staff rude especially one in the restaurant. Food is shocking had theme nights but not much on other options if you don't like food connected to the theme. My husband was poorly for two days with trying what was available then he didn't eat much for a couple of days. So we had to find extra money to go out to eat. Also we paid alot of money to go all inclusive but in drinks it's only beer no option to have cider or you had to pay extra, also have to pay for water. I would not recommend this hotel to anyone.