Hotel berhampiran Ermenegildo Zegna Corner, Alicante

Bad experience once I arrived and checked in. I arrived at noon, a lady in front desk said it is not a right time for check in. It is ok and I understand. Then I came back at 3:30 pm, the staff said again you need to wait until 4pm. It is ok and I understand. But at this moment, another guest came and he could finish check in and went to his room, I immediately asked why he could check in but not me!? The lady said, “it depends!” What standard does the hotel has? So, for me, I wont stay in this hotel again. Why? It depends!

El hotel está muy fácil de encontrar. El hall de la entrada está muy bien para comer, leer, descansar, y conectarse a Internet con el portátil. Todos los trabajadores son simpáticos y muy serviciales explicando todo los detalles. Nos guardaron las maletas cuando dejamos las habitaciones. El pasillo de las habitaciones y las habitaciones están súper limpias y huele muy bien. La cama es muy comoda. En el desayuno hay de todo. El café y el zumo de naranja natural son muy buenos. Volveremos!

The hotel is nice and clean with go facilities. Drink and food expensive compared to the restaurants in Alicante town. The staff are extremely rude, I had a small bag of crisps that I purchased from the supermarket, I was eating them at the pool area, when along came the pool boy said in his loudest voice, sorry you are not allowed to eat food that has not been purchased in the hotel. I was so taken aback. There was children running around with a big bag of sweets that didn’t come from the hotel, they were not stopped . We got some cocktails at night and the bar staff came up to use 3 times to ask us our room number for the bill, then came up and asked us to pay. The hotel is a good 15 /20min walk to the beach , in the 34 degree heat it was a long walk. It is all on the flat. Alicante is a nice city plenty of restaurants and shops. You can go to another quieter beach if you go on the tram 2 stop, there you can do water sports. We tried paddle boarding . Great fun. View from room was a graffiti wall, not the best

Terrible place to book a room, Room looked like it was used for staff / tradesmen or worse. Wall onto stairs (see photo) each time anyone used the stairs woke the room up View from window see photo, no ventilation in bathroom, no balcony or view Window shutter broken not operating (open/close) Lights hanging from the wall Ladies blond wig found between bed No fridge just a space for one Only two sockets added for the whole room Door lock sticking very difficult to open Charged for car parking, then refunded, than asked again to pay Lower basement car park, still parking the car and collecting belongings, and lights were turned off, shutter closed, said there was a switch on the wall, but even next day could not find one, so being elderly with two others had to exit via steep ramps in the dark to exit Complained all they said is cannot understand you. People got stuck in the lift, alarms sounded screaming and banging from guests stuck in the lift, after this I was so frightened to use the lift, so I had to use stairs a number of times with limited mobility. Noise from corridors all hours banging, furniture moving, sounded like pipes leaking above the bathroom ceiling. TV was poor, the remote was very dirty and had no id to know what buttons were for what, only a few Spanish channels Had no operating air conditioning, listed as being air conditioned, so asked for a fan, one given but said no AC until May, not what it says on the web site. Reception said water was leaking from our bathroom to room below, see photo of sealing around floor, as clearly they have had a problem before Floor tiles cracked in bathroom Sink, towel rail and stool all cracked Bathroom door was very tatty and rotten at the bottom. One easy chair in the room, so dirty we could not use it to even put anything on, white stains all over it! Safe but no key, (not secure with a key anyway) top by safe inside wardrobe marked with paint etc Electric button in room, no idea what for, push button in wall suspect may be rooms by the hour? Old electric unit on wall by bed with no cover was it safe or live? No Bar, restaurant etc only buffet breakfast. NO information in the room / hotel regarding facilities etc not even pictures on the wall

From the moment we crossed the steps to start our holiday we dreaded having to leave. Each and every member of staff were happy and seemed to genuinely want to be there to help their residents. One or two were shy but this didn’t prevent them delivering outstanding service. The room was perfection, cleaned to a high standard everyday and when meeting the cleaning staff they were smiling and greeted us politely. The rooftop offered a bar, dining and sun lounging facilities. Whilst compact for sunbathing it came into its own of an evening. We used the gym and sauna everyday - awesome! The only issue we encountered was the temperature of the shower in the room. Once we made the reception staff aware they immediately went to the room and fixed it, so don’t spend a few days in a cold shower - go straight down and make the team aware. Breakfasts were consistently superb everyday and the offerings were varied, fresh and constantly replenished. We could not find fault with this hotel or any of their amazing team - thank you for making our first time in Alicante so special. Alicante is a fantastic city with a lot to offer and this hotel is a jewel in its crown.

This hotel was excellent for the price paid. It may not be the most modern with brand new facilities, however, everything was cleaned to a high standard, and the staff were friendly. The room also included complimentary air-conditioning, which was needed during my stay. At a cost of just 53.50 EUR a night, I can't complain. Thank you Travelodge.

酒店在當地很有名，遊客很多，嚴格四點以後開始登記入住（時間有點久），去海邊很方便，酒店房間比較小、早餐很不錯、位置很寬敞、要早去不然人多。沒拖鞋和晾衣架。算嘗試推薦。酒店晚上出門左邊有個地中海海邊餐廳不錯。

I booked a triple room (2 adults and on Kid of 11). I got the confirmation also, but on checkin I was told this was not right and I only had booked a double room. Afte a small discussion I got a room with 3 single Beds as bookes ”our very last one”!! Very strange

We arrived very late in the night. The hotel entrance was inviting and the lobby was clean and pretty decent. The hotel check-in staff was very friendly and helpful. She checked us in and even assisted us with getting a hot meal despite how late it was. We then proceeded to find our room. The first thing we noticed was that the hallway on the floor was poorly lit, but we were tired so we jut cheked for our room and went it. On entering the room, it smelt unpleasant. There was a smell of old dust. We then went inside the bathroom. That was an awful experience. The toilet had dried urination stains, the shower vent was filled with dust and the bathroom wasn't fresh. We then tried to turn on the television and it wouldnt work. We called the front desk and the check-in staff offered to come to our room. She broguth a new remote to asisst with the television. We complained about the room and asked if we could be moved. She said the room we got was for disabled persons and hadnt been used in a while ( which was obvious) but it also wasnt clean. She offered to try and get us into a new room the next day for which we were grateful. We tried to endure but had trouble sleeping because the air conditioner was filled with dust. We eventually fell asleep and by the net morning I couldnt breathe. My nose was stuffy and I felt like i was choking on dust. We decided to just check out early and find another place as at this point we just had enough. We checked out and were told that we would receive a refund for the remaining nights we did not stay. We booked for 3 nights and stayed for 1. A week after we checked out , we receievd an email stating that they will not refund the nights that we did not stay without valid explanation. Highly disappointing! Defintiely won't go back.

For a budget hotel, this place has everything you'd want in holiday accommodation: bed, desk, working outlets, bathroom with separate toilet and shower. Sadly half the channels didn't work on the TV. There was also a cafe in the main Ibis hotel that provided breakfast but I never tried it. Location wise, it's opposite a quiet beach area, but if you want to go out and don't have a car, your only option is the C6 bus or taxi. Overall though, I highly recommend it if you just want somewhere to rest.