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The Hotel Captain Cook
4.3/5101 Ulasan

The Hotel Captain Cook

Anchorage|0.02km dari pusat bandar
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

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Inlet Tower Hotel & Suites
3.1/544 Ulasan

Inlet Tower Hotel & Suites

Anchorage|0.88km dari pusat bandar
When you prepare for your first trip to Anchorage, you will probably read a lot of reviews. You will be surprised how many of them contain appalling descriptions of terrible service, dirty rooms (to say nothing about bathrooms, where descriptions are even more picturesque), and these include almost all hotels. Some of them (but only a few) included even Inlet Tower, but because for it there were few, I chose to stay in it. I can tell you that I didn't witness even one bad thing there. My room was very clean and very warm, the bed - comfortable, the bathroom - spacious, the water - hot and abundant, and the service I could only describe as very good, without any problems. The free wifi works, although the speeds are not something to brag about. Inlet Tower provides a free shuttle service to and from the airport and the railway station, which is really nice, especially if you plan to use public transport and arrive or depart during the weekend. The complimentary breakfast is much better than the useless ”continental breakfast” that most US hotels will give you. In other words, I am very glad with the choice I made - but I also doubt that all other hotels that I considered but didn't choose, are as bad as many of the reviews say. I haven't visited any of them, only saw a few while walking around Anchorage, but I saw a few of their shuttle buses while I waited for mine, and I can't believe that people providing such a service with nice and well maintained vans, cannot take care of their rooms. So my personal opinion is that at least the most appalling negative reviews show some kind of competition wars, not so much objective opinions. But I can only be sure that Inlet Tower is a nice place - and I will be glad to stay there again if I visit Alaska again.
SpringHill Suites Anchorage Midtown
4.1/597 Ulasan

SpringHill Suites Anchorage Midtown

Anchorage|3.39km dari pusat bandar
DO NOT stay at this hotel unless you get an iron clad guarantee that you will not have organised ‘teens on tour’ that are marauding, loud, noisy and partying to the early hours of the morning. The teens are large groups (40-50) staying at the Midtown Springhill Suites Marriott as part of adventure tours. No change since last summer - see Tripadvisor comment from 2022. It was the worse hotel experience of our six week stay in Alaska however the housekeeping of the rooms was exceptionally clean and Dallas the groundsman and housekeepers were very professional, friendly and polite to us. This is a much lower quality clientele and service (except for the great quality rooms beds and housekeeping) compared to the Marriott’s in Australia. Google Westcoastconnection and Reinteentours and look at their Alaska Hawaii tours for a month at $12,000 USD for privileged teens who are touring and staying at hotels such as the Hilton, Hyatt Regency, Marriott also the Bluffs and Grande Denali etc. We stayed a total of five nights broken over a two week period as we were booked in by an American company for independent travel - Vacations by Rail with additional nights I added as we toured from here to Denali and Seward. I complained about the noise the first time, second time was a quieter area of the hotel but then they mustn’t have made a note on my third booking even though I told reception all my dates. The last occasion was so truly horrible with virtually no sleep and feeling completely bullied and unsafe by the Westcoast Connection ‘chaperones’ and their testosterone group of boy teens (also had girls too) who were much taller and larger than I. The boys even bullied and called me names at the airport when they spotted me as they were ending their tour because I had dared to ask them to disperse from the hallway at around 11pm as they were two steps away from my room and talking loudly and I couldn’t sleep. They put us in an interconnecting room (door locked) and we could hear the yelling, loud music, thumping of bags onto the floor on both sides and above and across the hall from these teens. Then later I tried reception on the phone but there was no answer. at around 11.30pm so I went down to reception. Reception said that they had sent ‘security’ (not sure what this actually entailed) to go to the floor previously. I saw the chaperones in the foyer putting on facial moisturiser masks and I asked them why they weren’t supervising. I then again came down to reception close to 1am to again ask if there was anything they could do and again similar response. I again spotted the chaperones in the foyer if they could talk to the boy teens and one flat out lied and she said that they were in their beds asleep and security had been up on that floor. I said that this is not the case. One male chaperone kindly went up with me and stood for about three seconds outside the room and of course heard them and went in. Manager moved us the next morning. She explai

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Captain Cook Monument

The Hotel Captain Cook
4.3/5101 Ulasan

The Hotel Captain Cook

Anchorage|0.23km dari Captain Cook Monument
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

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Dena’ina Civic and Convention Center

The Hotel Captain Cook
4.3/5101 Ulasan

The Hotel Captain Cook

Anchorage|0.43km dari Dena’ina Civic and Convention Center
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

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William A. Egan Civic & Convention Center

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Anchorage 5th Avenue Mall

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Lihat Ulasan Tetamu untuk Hotel di Anchorage

Ingin menempah hotel di Anchorage? Lihat ulasan daripada pelancong sebenar untuk pilihan hotel terbaik.
The Lakefront Anchorage
3.8/5111 Ulasan
Well my stay was great and the room was clean granted refrigerators really tiny and there's no microwave you have to actually ask for microwave and they don't tell you about it when you check in and they said that my room was close to the elevator and it's actually 64 rooms away from the elevator that was kind of tough trying to get maintenance up here to fix the lock on my door was a hassle it took 3 days I ended up being locked out of my room because the battery died I need a batteries in the TV remote at 23 days I ended up having to go buy my own because nobody ever showed up otherwise my stay was great thank you though they don't provide breakfast you have to actually pay for it and it's super expensive
Aspen Suites Hotel Anchorage
4.2/5100 Ulasan
Sentiasa baik dan bersih. Bunyi jalan raya agak buruk tetapi dijangka di jalan raya utama.
Four Points by Sheraton Anchorage Downtown
4/5113 Ulasan
位置很好,到安克雷奇博物館衹需要3分鐘路程。前台工作人員很nice,訂單顯示下午三點方可辦理入住,12點到達也順利辦理了入住。房間裏還有一個小客廳,很實用。
Residence Inn Anchorage Midtown
4.2/556 Ulasan
My wife and I, plus our daughter, SIL, and 3 gkids stayed at the RI Anchorage Friday-Sunday June 22-24. The RI staff, especially their kitchen staff--Carol and Shey!!!--deserve a great shout-out for how accomodating they were. We are a Kosher, Shabbat-observant family, and they opened doors when we needed them, checked kitchen items for certification, and all in all were just the most helpful and caring hotel staff we have ever encountered. Give them your serious consideration if you are going to be in Anchorage!!
Wingate by Wyndham Anchorage Downtown/Ship Creek
3.6/5101 Ulasan
挺方便的位置
The Hotel Captain Cook
4.3/5101 Ulasan
We have stayed here 3 times in the last 5 years. It was great 5 years ago, but the last two years in a row they have given our room away. We live in Seattle and flew up for our 30th anniversary on Valentine's Day. I booked a specific junior suite 7 MONTHS in advance and called 2 days before we arrived to assure we still had that room. I was told we did. When I booked it with manager Brian Mercereau, he assured me we would have that room. He called me back and said the room was occupied and it ”was out of his hands”, but to ask for him when we got in from our flight. He assured me he would be there. When we checked in, he had left for the day. To make a long story short, we ended up on the 8th floor - we were supposed to have been on the 18th floor when I booked. Five days later we started smelling paint coming in through the vents. I called downstairs to be told they were painting on the 2 floors above us and all rooms there were being painted. So we had to move AGAIN to get away from the smell. We were there for 8 days and spent over $2100. When we checked out, an older man with glasses didn't even ask how our stay was, never said thank you, just handed us our bill receipt and said ”there ya go.” The bottom line is you aren't valued as a guest at the Hotel Captain Cook - even return guests. You are just a number and they couldn't care less. Everyone else is wonderful in the hotel from the valet attendants, bellhops, restaurant workers, etc. But their front desk really needs work. Most of the time they are cold and aloof. They don't care about their guests in the long run.

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Maklumat Perjalanan Setempat

Harga TertinggiRM 4,640
Harga TerendahRM 424
Bilangan Ulasan5,663
Bilangan Hotel436
Harga Purata (Hari Bekerja)RM 1,803
Harga Purata (Hujung Minggu)RM 1,792