Hotel Annecy dengan Gim

We checked in to Annecy on Sunday. We had already prepaid for our rooms and told the lady at the check in that this was the case twice. She insisted that we didn’t, so we paid again because there was a marathon going on in the city and hotels were booked full. That day we called our third party agency that had booked this hotel for us and they confirmed that everything had been prepaid and that the hotel told them they would return the fees to us once the manager came in on Monday. On Monday morning, at checkout we confirmed again with the hotel that they were aware that we were double charged and would take care of it that day. Today, on Wednesday, we still had received no news and our third party agency called them again and said the hotel was still checking on the case and hadn’t began any return fee proceedings when they knew we had been double charged days ago. This is absolutely unacceptable behavior and I have never seen such incompetency in management in the roughly thirty countries I’ve been to.

Perfect location to unwind, swim and cycle. We booked a privilege room which gave us a small balcony to sit and look across the lake. Note that these are side on to the lake not front facing. We hired bikes from Vincent the concierge (who was amazing, polite, helpful with great advice) and cycled around the lake. The electric bikes were very helpful as it was incredibly steep in parts. We stopped at Baie de Tallories for ice cream and a lovely view. We didn’t pre boom breakfast but did have it both days, very nice but overpriced at €30 pp Quick drink in the bar but didn’t go back as staff were quite rude, very different from the rest of the staff who couldn’t have been more delightful. Great walks into town for food and drinks. Will definitely return (just not to the bar)

酒店地理位置非常方便，距離老城幾乎所有景點都在步行十分鐘以內，周邊吃的也多…酒店房間大小一般～整體還不錯～