Cari Pangsapuri di Rotorua

I'll start with the things I liked. The breakfast buffet. It was nice to have a quick way to get a good breakfast at the hotel. The decorating in the lobby was very nice. Now the not to nice parts: The room was cramped with 2 queen-sized beds. (Though it did have a refrigerator and kettle.) I opened the curtains to be surprised by shredded sheers. The wi-fi was very poor. The access is not handicap accessible. The front steps did not have a railing. The ramp was great for luggage, but would not have accommodated a wheelchair. (I have bad knees and use a cane.) They seems understaffed. A common problem throughout our trip. But the staff was helpful. They acknowledged the torn sheers and have plans to replace them all.

I booked for 2 adults and 2 children and clearly had confirmation of 2 children and 2 adults. Called twice 2 days before our trip. The reception male did not know what I was talking about could not find booking then said it was only for 2 adults.He then said he will note down when I explained I booked for 4. Then called again couple of hours before checkin and went through the same thing waslooking forward to relax and they found it hard again to look for my booking and mentioned 2 adults and not including my 2 kids. The hotel was ok and tv channels not enough just 1 movie 1 sports channel. Menu was not really goo VERY EXPENSIVE but food was not okay. Asked for another jug of cold water as we were really thirsty but the lady said they can't provide a JUG of water so ended up organizing uber. Staff need to be abit more upto date with everything etc..

This lakeside hotel was wonderful! The rooms are a good size and has all the comforts. Wild wall paper! The bathrooms are a little tight with little counter space. The food was out of this world. The best of our travels in New Zealand. Breakfast on the deck overlooking the lake was memorable! Staff was friendly and efficient.

I stayed in the Sudima Lake Rotorua Hotel for three nights while attending a conference. The Sudima was selected as it was the cheapest of the four listed by the conference organisers. The accommodation and buffet breakfasts were standard and wouldn’t in themselves warrant a review, either positive or negative. What did warrant a review, however, was the check-in experience. This is the reason for the level-two rating. Having stayed at a range of accommodation – from higher end to backpacker - I cannot recall anything like it, either here in New Zealand or overseas. There was one person at the reception desk and only one other guest checking-in before me. That check-in took a seemingly interminable time, but that can happen for whatever reason. My check-in appeared normal, but thereafter the experience ‘went to custard’. Assigned a room on the third floor I duly went with my bag to the room. Arriving there the magnetic door card wouldn’t open the door. I then returned to the reception desk, explained the situation and was provided with a new set of door cards. I then proceeded back to the third floor and, yes, the door cards this time successfully opened the door. However, upon entering the room I was surprised to find evidence that someone else was using the room. Material around the room showed that this person was also a conference attendee. (Interestingly there was a half drunk bottle of whisky on a table, but alas it was a blend and not a single malt so there was no temptation to take a few swigs.) Using the room’s telephone, I called the reception number but there was no response. Anxious that the room’s inhabitant may return I returned once more to the reception desk to be provided with a new room and corresponding door cards. Another ascent to the third floor finally eventuated with valid room occupancy at the Sudima Lake Rotorua Hotel. The time lapse since first entering the hotel stretched to about 40 minutes.

Stayed here for 2 nights with my family including an infant. Room was pretty spacious. Staff was friendly. Unfortunately, there seems to be bed bugs or dust mites on the floor carpet as I got plenty of bites around my ankle. Went ahead to inform the front desk but I was told that there were absolutely no bed bugs in the hotel. Overall room is ok except for the cleanliness.

I stayed here for two nights in May 2023. The hotel is located on the main street in Rotorua, about a 10-minute walk from the main shopping centre. Just up the road, about a 5-minute walk away, there are a couple of supermarkets. The airport is a 10-minute drive away. The hotel has plenty of parking. The room was very big with a small kitchenette, large bathroom, table and chairs etc. However, the room was showing its age and could do with an upgrade. Unfortunately the room was cold. I had the heating on but, given the size of the room, it took a long time to heat up. It was uncomfortable. There was no extra blanket for the bed. The wifi worked well. The service at the front desk was good. For what I paid, this hotel was good value. However, for my next trip to Rotorua, I would be prepared to pay a bit more for something warmer and more up to date.

First stay was 3 years ago when it was still a Holiday Inn. We enjoyed the pools and nearby attractions. Came back this time around for the same reasons. Kids enjoyed the heated pool. And we adults find it soothing after a long day out. When pool towels run out, reception was glad to replenish. We were at a deluxe queen queen room facing the carpark. Room looked tired. Bathroom was even worse. Mould on the grouting and sink had lime scale. Turning the tap was bound to give you a splash. Other than than, room was clean and tidy. Staff were friendly. And doing the best they can on a busy long weekend. Carpark can get full on a busy weekend, you almost dont want to go out for dinner.

Great location in the heart of Rotorua, right next door to the lake and Eat Street restaurants and came highly recommended to us, but left us a little disappointed - especially for the price. Room a little outdated, holes in the blinds which let the light in, dirty grout in the shower and the shower head was broken and the glasses were dirty. I never ever leave a bad review, but after a great experience at 4 other different hotels across NZ this trip, the front desk lady on arrival at the Novotel was not the friendliest - it felt like we were an inconvenience to her. It was check in time and she was the only staff member on with a queue of people. On a positive note, the bed was comfortable.

La habitación estaba limpia y el baño estaba equipado para el uso de personas con movilidad reducida. Además el personal es amable y simpático.

Visited the campsite in December, and it was pretty busy. Lucky for us, they let us camp out on the rugby fields, which was nice and away from the crowd. No regular bathrooms up there, just some decent portapotties that were well maintained. Down at the main site, there was this funky smell, probably from the dumpstation nearby. Facilities were good, but the hot pools were not hot. Overall, a pretty descent stay.