Hotel berhampiran Riripono, Auckland

Just a short walking distance to the Manukau Mall, McDonalds, Wendy's, Subway, Burger Fuel, Countdown and Pak'N'Save. We intended to stay for a short period, but a medical issue arose and the receptionist rearranged other bookings to make sure we could stay in the same room. The staff, including the cleaners were very friendly. The only reason I gave a 4 rather than higher was that WiFi was hit and miss

The staff are absolutely amazing!! best experience the team go over and above to make sure you have everything you need and be accommodating. customer service is amazing. they stayed open because we were late from the airport to make sure we had dinner when we arrived. food was great. would stay 100% again

Semua aspek hotel boleh diterima, tetapi sila beri perhatian kepada isu bayaran balik Deposit sebanyak 150 yuan diperlukan semasa daftar masuk. Apabila anda meleret kad kredit anda, anda ditanya sama ada anda mahu berbelanja atau membuat pra-kebenaran. Semak untuk mengesahkan bahawa tiada potongan kerugian, dan tiada bayaran balik akan dilihat selepas lima hari, hubungi untuk bertanya, mengatakan bahawa operasi gagal semasa membuat bayaran balik, dan tanya saya jika saya mempunyai kad lain Saya tidak terlalu membantah dan memberikan nombor kad lain, tetapi jelas sekali, kad saya sentiasa mudah digunakan, dan mengapa tidak menghubungi pelanggan jika bayaran balik gagal? Mereka mempunyai telefon dan e-mel Tetamu yang menginap sila simpan tarikh daftar masuk dan nombor bilik, untuk mengelakkan situasi yang sama, anda boleh menjelaskannya

The people were great with accommodating its guests, they gave my husband i a free upgrade just so they could keep us in the same building as the other couple we went with, very clean and quiet apartment, would definitely stay again

All good except restaurant. No masks worn by staff, one staff member running bar, adjoining pokie room, and restaurant

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

Second stay in 3 months. Service was great at reception and the restaurant. Food was exceptional. My room had everything I needed - comfy bed, good shower, clean and spacious. I was well rested for early morning flight and caught the free shuttle. Thank you for a great stay.

After 20 hours of traveling we missed our connecting flight and had to find accommodation for the night. The Jet Park Hotel staff took our call and made things easy including arranging for the shuttle to come to the airport to collect us. Our room was lovely with huge, comfortable beds, a refreshing shower and yummy meals from room service we couldn't of ended a stressful day better. Would not hesitate to use again as nothing was a problem with the staff and the room was relaxing, clean and peaceful.

Very impressive nothing to fault I will stay again and recommend to anyone good price maintained to the high standards on the scale staff were friendly and the check ins and outs pleasant greeting and farewell an were accommodating to our early check in ..Thank-you Nesuto staff

Oh my God, firstly, it's absolutely beautiful. I love the room. I love the service from valet parking. Thank you to Phoenix for all the informative help. Also to Lulu at the reception. She was amazing. Also, the rooms are not only beautiful and well-presented, but they also have a Touchpad for the lighting. Everything is so brand new, so at the moment, it's a 10 out of 10.