Motel di Auckland

I needed a hotel room with 2 rooms in it for 6 people. Somehow the booking booked in 2 hotel rooms with 2 rooms in each and therefore could sleep 12 people. I think it is a description thing - communication went wrong I did ask but the receptionist could not give me a refund .. we end up using both hotel rooms any way. This is not a complaint. This is only to raise your awareness to the description of 2 rooms - means 2 rooms in the one hotel accomondation vs 2 hotel accomondation The location is amazingly close to the airport. If you could start replacing the mattress it would make a difference. Nothing minor cosmetic changes will make the place come up a million dollars. Hope this helps Regards Gorgeous Le

We were a group of 9 people (2 adults and 7 youth) and we had booked a 6 bedroom and a 4 bedroom apartment. Upon arriving at the Best Western we were advised that we had been given a free room upgrade from a 4 bedroom to a 7 bedroom suite. It was fantastic with enough room for everyone to join in together in one of the apartments for meals etc. In both apartments we had a main bedroom downstairs with kitchen, bathroom etc and then upstairs were the additional beds with own bathroom. Kitchens were big enough for us to cook and make lunches for our day trips. Everything was clean and tidy. The only unfortunate thing was that the 6 bedroom apartment had a lingering smell of fish emanating from the fridge but it was clean and we managed to ignore it.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.

This motel seems to be run by Chinese. When I arrived to check in I was left waiting in the reception area for maybe 15 minutes. The insincere apology was worthless. Upon check in to my room I could hear the woman in the adjoining room screaming into her cellphone. I tolerated this for some time but after several phone calls by my new neighbour, I returned to reception to express my concern. The same Chinese woman told me residents “have their rights” so I enquired if the “resident” was a social housing customer. I was assured this was not the case, but having observed the next door neighbour it is very evident she is a social housing tenant. She is extremely noisy, having no regard for anyone but herself. Be aware this badly managed motel appears to have a mix of social housing clients and the more traditional, respectable type of customer. You can likely do much better than staying at Tudor Court.

We stayed here for one night. The check in was really easy and the manager was lovely and very helpful. We own a motel and so expect clean this motel did not disappoint. The rooms are a little dated but perfectly clean. Close to most things and easy access to town, Silverdale and out west makes for a great location too. Highly recommend this motel 👍🙂

We stayed a night before a trip and overnight on Tiritiri Matangi. Even before we arrived we felt valued customers as we were call to confirm arrival details. Beautiful room (upgraded from our original booking), spotlessly clean room with many thoughtful touches that went the ‘extra mile’. Owner went out of their way to get us access to plug in our EV (ICE car parked in EV park ☹️). Owner’s also gave us ideas for morning walk and the wonder coffee cart at little Manly from 6am.

Great stay at Anzac Court. Very friendly staff. Location superb, 5 mins walk to North Shore city mall. 5 minutes in other direction to supermarket. Beds extremely comfortable, slept very well. Motel a little old and not the smartest but we were very happy with our stay. Clean, tidy room and lots of treats left inc toothbrushes, shaving gear, shampoo etc etc. Very friendly staff. Would definitely visit again.

We stayed with Regal Residency last weekend (5th to 8th July 2024) and we were very disappointed with the overall experience. On arrival we had to phone someone to come to reception and wait for them to come and give us our keys and that was the last time we saw a member of staff! Our rooms were cold and we could not find out how to work the heaters, as luck would have it my husband discovered the switch by accident the following day but we had a very cold night. The one pillow each was wafer thin and the duvet was even thinner. The television would not work, no plug for the kitchen sink, the coffee and tea were not topped up and the bins were not emptied for the whole of our stay. The steps leading up to our rooms were dangerously steep, especially when wet. I was extremely disappointed with our experience and it was not worth the two hundred dollars plus per night we stayed.

The hotelier was really great and extremely helpful. The room was spacious and the bathroom was superb. The shower was excellent and very refreshing. The bed was really comfortable. The airport shuttle was a Godsend, even though it was only up until midnight.