Hotel Baguio dengan Kolam Renang

Had a stay here for 2 nights with complementary breakfast and I could say that they serve tasty breakfast and the staff are friendly and accomodating. I arrived in Baguio very early but since I could check in later in the afternoon so I tried asking the receptionist if I can check-in early. The hotel became full house the night prior to my arrival so early check in was not amenable, however, they offered that I could leave my belongings so that it wont be a toil on me while I roam downtown while waiting for my check-in time. Toiletries and towels are provided except for bedrooom slippers, which I see as a very slight problem. Overall, it was a pleasant stay!👌🏻

Everything is good, breakfast, halo-halo is the best! Reception staff Jessa is very accomodating as well as the rest. Nurse Jay-Ar is excellent in taking our blood pressure, taking & retaking again after finding out that we 4 seniors have high BP. He even gave me paracetamol to lessen my headache. What a very responsible nurse. The staff at the coffee shop were all attentive & superb too. Concierge & maintenance guys were very helpful too. The only downside is Baguio is not as cold as it used to be 30-40 years ago. Therefore I strongly suggest that rooms should be airconditioned for more comfort. In all, we highly recommend Le Monet to everyone.

Poor Customer Service. I made reservations (via email and calls) for our company staff for an event, upon check-in of our company staff , front desk informed that no reservations were made.To make matters worse, nobody's answering my calls.Such a traumatic experience! What kind of hotel is this? POOR CUSTOMER SERVICE.

From the frontdesk to the bartender we appreciate the really good service and hospitality from the staff. I would also love to feauture an employee named Chris, a bartender who gave us a really good experience. He was very charismatic and was smiling throughout our stay he was able to create meaningful conversations which makes us feel comfortable. He even entertained us while making drinks which I think is very difficult. He was also able to share “lady drinks” which was a creative drink we really loved. If I were to meet people like him whenever I visit a luxury lounge, I would want to always spend my money there. Another employee named Jeremy is really quick-witted, he gives off a very calm and gentle service which we love because he attends to us very quickly, he even initiates service without being asked to, like serving us water while waiting. Well trained employees, they are all unique but all of them are professional and competent at best. **I wasn’t able to take photos that much and I only have one sitting at the lounge area.

Overall experience was really great. All staffs from first encounter from the Front Desk are courteous and friendly. Japanese resto at the 9th floor is too expensive and food is not authentic especially ramen. There are so many foods not available in the menu thinking there is not much guests eating there. Security Guards dont go the extra mile getting a cab/ taxi when you need it. They dont even bother with the queue of cars upon arrival.