Hotel dengan Balkoni di Hakuba

I had earlier planned to stay at another hotel but on a waiting list by hotel Tokyu . A gentleman by The. Name of Yoshida wrote to me explaining very carefully all I needed to know about the hotel and that they now can house me . Very polite very helpful . They didn’t ask for a deposit which I’m not sure is the correct protocol but since they offered trust , I also decided to trust them and accept the offer . While there every one of the staff were there to help , and there was a half jap / English chap who also guided me with tips to where to visit et al. These made up for us being a little further off the centre of things . The bus shuttle for the ski slopes schedule by the resort was adequate although I would wish it to be more frequent . We walked most of the time to the nearby Happo village area for foods. In the first day snow was sparing , but the coming days that all change and what a pretty site . Getting meals was tough , u need to beeok a day ahead at least , and usually only two slots 1730 or 1930 . We adjusted ourselves . The hotel itself is well maintained, has its charm , and breakfast was excellent . I don’t understand the fuss on Google reviews saying they were all the same . It’s a buffet , of course it has to be . Anyway all in all despite being further away from centre , think it is still an excellent hotel with impeccable and hardworking staff making sure all went well . Thank you Tokyu

We thoroughly enjoyed our stay at Hotel Sierra Resort, Hakuba when we visited in February. The hotel itself is beautiful, well maintained and offers a lot to its visitors. The hotel is set outside of the main town in it's own little secluded area. This can be a plus and minus - Positive because the resort is so beautiful and away from the hustle and bustle, negative as it can at times be difficult to access transport to and from town (restaurants, bars, ski fields, etc). The hotel offers a shuttle bus in the evenings to take you into town, although you need to book in there and back, which can be restrictive of your time at dinner, etc as you have to decide on a return time. The shuttle bus doesn't stop near all restaurants, so you could be walking in the dark/cold to your reservation and then waiting in the cold for the return bus. Keep this in mind - a lot of the time we found it more convenient to order a taxi, although these can be hard to come by and expensive! The Ski shuttle bus picks up/drops off at the hotel each day. Buses are busy and there are no racks for ski/board gear - you need to carry everything onto the bus with you, which can be very squishy as the buses get quite full. We found Tsugaike to be the closest and most convenient ski field to the hotel. The staff at the hotel were always very friendly and helpful. Language barriers existed, although staff would always ensure they had assisted you by the end of the conversation, you just have to allow a little more time in your schedule to organise and make your plans. This also allowed us time to learn some simple Japanese which assisted us when communicating with the staff. Sierra Hotel offers complimentary food at different times throughout the day, served in the main lobby area - curries, rice, soup, etc. This is so convenient when you get back from the ski fields and just want a small bite to eat before dinner. Hotel also offers complimentary wine, tea and ice creams. Breakfast - great selection of Japanese and Western food. We thoroughly enjoyed breakfast each morning. There were always new things to try each day - eg: different soups (pumpkin, corn), also beautiful views outside. Dinner - we had dinner at the hotel one night from the A La Carte menu. Also thoroughly enjoyed our meals (Pasta, calamari, soup, fries, etc). Rooms were big, very comfortable and warm with special heating. Beautiful views of the snow and areas around the hotel. Our favourite part of the resort was the beautiful public and private onsens made up of pure mineral water. The private onsens need to be booked in ahead of time which the hotel allows each morning - you will need to be quick to make a booking. We would definitely recommend Hotel Sierra Resort and would stay here again. Thank you to the staff for an enjoyable stay! :)

第一次來白馬滑雪，朋友推薦的這家酒店，我真的要誇一誇地理位置，就在五龍門口200米幾乎可以説是 ski in/out了，然後東京過去有機場直達酒店的 snow bus很方便，早上去別的雪場坐shuttle也很方便，總之來滑雪地理位置真的絕棒！就是去便利店不是很方便要走路二十分鐘，但是雪具大廳吃的也挺多的，而且畢竟是村裡也算還能接受，偶爾還可以蹭下美女老闆的車去便利店shopping下！ 設施方面，有提供雪板的乾燥室、餐廳、ktv、桌球室，在村裡能喝酒唱歌，真的哭死😭天知道晚上那麼無聊，看見有ktv的我有多開心 衞生方面，每天都有小哥哥打掃，也算是住過很多雪場附近的酒店了，這家我衹能説沒得挑！ 服務方面：我必須要誇一誇mio醬小姐姐！看見我拿着泡麪還幫我泡泡麪😭感動到哭！長的敲好看還非常熱於助人！我不熟悉交通還幫我訂票！這個小姐姐我給100星好評！！！

白馬の登山目的で夫婦2人で2泊しました。食事のバイキングの種類が多く、かつ美味しかった。浴衣とスリッパのままでレストランに行って食事できるので楽だった。部屋からの眺めも良し(最上階の5階に宿泊)。温泉露天風呂も気分が良い(3人入るのが限界の広さだが)。部屋に小さなキッチンとレンジありで長期滞在にも便利そう(今回は2泊で使わなかったが)。良い意味でサイズが大きすぎない清潔感のあるホテルで、入口には綺麗な花が沢山あり、スイスの山小屋のような雰囲気があってくつろぎました。とても良かったです。

Wanita di kaunter penerimaan tetamu hotel sangat baik. Dua hari ini tergolong dalam musim luar pelancongan. Setiap kali kami pergi ke resort ski dan dari stesen ke hotel, wanita itu sangat bersemangat untuk mengambil dan menghantar. Bilik itu benar-benar sangat prihatin. Biliknya juga sangat besar. hotel!

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!