Cari Hotel 4-Star di Hakuba

Tiada berus gigi, semua yang lain baik-baik saja

雨だったのですが、室内でゆっくりすることができました。家族、友達同士でワイワイするのにオススメです。

房子位置非常贊 👍 乾淨整潔 入住時一位漂亮的外國小姐姐很耐心的描述房子裏每一樣東西的使用方法 超喜歡大落地窗 窗外的景色一覽無遺 下次還會繼續入住

We had an absolutely wonderful stay at this property! It truly exceeded all our expectations and provided the perfect setting for our family getaway. From the moment we arrived, the caretaker's service was truly exceptional. They were incredibly welcoming, attentive, and made sure we had everything we needed throughout our stay. Their warmth and professionalism made a huge difference. The house itself was spotlessly clean and very well-maintained. It was clear that great care is taken to ensure the comfort and hygiene of the guests. As a whole-house rental with three spacious bedrooms, it was perfectly suited for our family. There was plenty of room for everyone to relax comfortably. One of the major conveniences was the fully equipped kitchen. It had every single cooking utensil and appliance we could possibly need, which made preparing meals for the family easy and enjoyable.

Overall, our stay was enjoyable, and the chalet matched the photos. However, I’d rate it 3.5 stars due to poor value for the peak-season price. Check-in instructions were unclear, leaving us to search for our villa in the cold. There were no manuals for the heater, boiler, or washer, and the boiler kept turning off unexpectedly. The concierge was attentive, but these issues dampened the experience. These manuals / improvements / attention to detail should be easy fixes for the management company, but a major oversight for a company that prides itself on hospitality.