Courtyard by Marriott Hakuba

"Dear Mr. Nakamura, I would like to take a moment to commend your front desk staff member, AWO, for her excellent service during our stay at Courtyard Marriott Hakuba. From check-in to check-out, she was consistently helpful and professional. In particular, she assisted us with booking a bus and later arranging a taxi, always handling our requests with efficiency and a warm attitude. Her support made our stay smooth and enjoyable. Please kindly pass on my appreciation to AWO. Thank you and your team for the wonderful hospitality."

Hotel la Vigne Hakuba by Onko Chishin

"Great and attentive service. Large rooms. Arranged a nice private teppanyaki dinner for us with an outstanding chef and wait staff."

Hotel la Neige

"The attention detail was wonderful. They took great care of us. Drove us to and from skiing and other locations. Wonderful staff. Gorgeous room and main building."

Hatago Maruhachi

"This hotel promises a charming stay in a unique atmosphere with traditional Japanese architecture, and it absolutely delivers, if the goal was historical accuracy over modern comfort. While the interiors have technically been “renovated,” the experience feels more like a living museum exhibit titled “How People Survived Before Electricity and Heating.” There is no central heating and only a limited number of portable heaters are provided. Similarly, the dry room is inadequate being an outside structure with a literal barbeque as the heating device, a recipe for wet ski gear. Lighting was also minimal. Cleanliness, unfortunately, took a creative direction. The number of cockroaches found was hard to ignore. One even took the liberty of crawling across a pillow, which was an interesting way to be welcomed. For a country renowned for world-class hygiene, this was a truly unexpected cultural experience. On a good note, the staff were polite and unfailingly apologetic. Sadly, they appeared to be very junior and entirely unable to resolve any issues, serving mainly as emotional support. In summary, perfect for travellers seeking a dark, cold, and spontaneous insect encounters. Anyone expecting warmth, cleanliness, or basic comfort may wish to look… literally anywhere else."

Hakuba Panorama Hotel

"Nice stay! Very friendly staff The view was so lit! Will surely come back for Ski"

Hotel Hakuba Hifumi

"We had a truly superb stay here in January. We stayed for 7 nights in the busy new year season for skiing and this place was wonderful. We didn’t have a private onsen in our room but it didn’t matter, the room was beautiful and comfortable and the private onsen available for booking was always available at a convenient time and was such a treat at the end of a long day skiing! The food is really excellent. Beautiful breakfasts every morning (we had both Japanese and Western style breakfasts, both delicious). We also had two dinners here and it was some of the best food we had in Hakuba! We were collected from the train station and dropped off on our day of check out at no extra cost. The location is perfect, 1 min from the bus to Happo One and 3 mins from the bus for all other ski fields. Special thanks to Yuko Beppu who was really wonderful, and who answered all our questions via email before we even arrived! Couldn’t recommend a stay here more highly, was a really special experience we will cherish for years to come!"

Gensen No Yado Maruishi Ryokan

"One of classical onsen ryokan with hot spring. Comfortable hospitalities with delicious fine cuisine with full of local dishes. Rice and all vegetables are freshly harvested from their own garden. Near by Happo-one rift riding spot, very convenient for trekkers and mountaineers. Highly recommended to international travellers, seeking full Japanese style local cuisine."

Marukin Ryokan

"I stayed in early October, and the hotel was sparsely populated. The staff was incredibly friendly, the breakfast was delicious and plentiful, and the onsen was excellent, with a window overlooking a small garden. The room was traditionally decorated, had everything you needed, and the futon was very comfortable. I was very happy with everything! If I come back to Huckabee, I'll definitely stay here!"

Prominence

SANU 2nd Home Hakuba 1st

"The location isn't particularly convenient. Walking uphill is required, and the hotel is nestled in the woods. It can be a bit intimidating if you go after dark. It's best to eat breakfast and dinner in your room, or bring some food back to the hotel for your own meals. There aren't many restaurants near the hotel, and getting around is inconvenient without a car."

B&D HAKUBA IWATAKE

"The room was clean, the view was beautiful, and I relaxed watching movies on the projector at night. It was an absolutely wonderful place to stay. I want to go again♪"

From P