Hotel Bandar Lampung dengan Spa

I find every thing is amazing and also ifind a very high care and professional people they are take care of my room as Mr.choirul he was highly cooperate and when ever we need him we find him .I'm advice all who will visit bander lampung to have avery nice and beautiful time in Swiss-belhotel lampung where u can find the good and professional stuff.

Hotel yang sangat strategis terletak di pusat kota bandar lampung

I stayed in Sheraton Lampung for 3 nights from 23 - 26 Jan 2023. Initially I booked a standard room, but it turned out the room had problems with the AC and shower. I complained about this to the manager (Ms. Heny). Upon receiving my complain, Ms.Heny acted quickly and responsively, and tried her very best to ensure that all the problems were addressed, up to the point of changing and upgrading my room to junior suite with no additional charges. High appreciation to Ms.Heny for this extra effort to ensure customer satisfaction. Moreover, the service of all the staff is just top-notch and high class. In addition to giving the best hotel service I've experienced thus far, the employees at Sheraton Lampung also showed hospitality and friendliness that is really warm and amiable. I traveled solo at the time, but I was feeling as though I were staying with family and friends because of the friendliness of all the staff, especially Ms. Destri at the restaurant who was friendly, pleasant, and attentive eventhough the restaurant was quite hectic during breakfast hour. I highly recommend Sheraton Lampung to anyone traveling to Lampung, whether you're traveling solo or with your partner or family, whether it's a business or pleasure trip.

We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Tried out the spa & massage facility as apparently this is the only 4 star hotel in the city that offers the spa service to non staying guests and caters to female market, not sure about Sheraton (tried to reach out but to no avail). To sum up, it was the worst massage experience I have ever experienced by far. No one was attending at the reception desk when we arrived, we had to go inside and call for the staffs while they were chit chatting at the back. The whole treatment was tormenting rather than relaxing, the spa therapist clearly had not been receiving proper training beforehand. Uniform is way too revealing, you can tell that the therapist was not feeling comfortable wearing it. She kept adjusting her clothes in between the treatment. At the end of the treatment, we were told that card payment is not accepted and we had to pay either by cash or bank transfer to their personal account🤔 We asked for the billing and they could only give us the yellow copy instead of white. Understand that it is managed by third party, but if it is a facility inside the hotel I suppose the hotel management should pay attention to it as it will eventually affect the image of the hotel.

Ruangannya besar Fasilitas room lengkap Ac 2 satu room Tpi syg gx dingin sm skali Awalny bocor tp udh dibnerin ttp gx dingin Aq ambil room luxury

Hotel bersih, bagus, strategis, cuman kurang fasilitas kolam renang saja n gym nya dilengkapin lg, pasti tambah the best nii hotel klo ditmbah kolam renang dan alat gym nya dilengkapi lg

A three star hotel with excellent cleanliness and hospitality. Worth considering when needing a place to have a good rest during your daily business activity right in the heart of the city of Bandar Lampung.

Sudah bagus besar rapi hanya saja sofa sdh sobek dan tidak ad hairdryer But ok lah tipe suite harga murah luas nyaman ada bathup 👍🏻👍🏻👍🏻👍🏻

The ratings are strictly based on those categories. Seriously, I am unsure about the other floors but on the 21st floor, the sound proofing between rooms and ceiling is horrendous. Chatter and movement of furniture, water sound from the tap can be heard clearly.. its from a non connecting room. Staff are really polite and helpful I must say. Gym facilities is excellent. As for the pool, if you are a non-smoker, you may prefer to avoid it as smoking is allowed on some seating areas. The shopping mall is not in operation yet so consider your options before you book.